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    Old Navy

    Old Navy

    2.7(9 reviews)
    17.0 mi

    I placed a pick order and needed help on changing the pick person. I tried to do so thru the app /…read moreonline and wasn't able to make the change. I called and a lady answered very rudely. I asked if she could help me and she told me that she was the only at the store and she needed to finish up processing a return. She came back to the phone about 3 - 5 minutes later saying she didn't have time to help and told me to call customer service. I asked for her name and she said it was Diane. I asked for her position and she said im hanging up now. I called back and she answered the phone. I asked if I was speaking to Diane that disconnected the call moments ago. She then said yes and she disconnected because she was busy. I asked for her title and she said she was a manager. She then said she had time to assist me. By that time I was upset that she disconnected the call. I asked to speak with store / general manger and she said she wasn't there. I asked for her to provide the managers name and she fought with me and finally said her name was Karen. She then put the phone down again. All of sudden a totally different person answered the line saying that they were karen. I was totally confused because I was told that Karen wasn't there. I addressed the concern to Karen she apologized and stated that she was going handle the issue and updated the pick up name for me. I have never had an experience like this at old navy. I will not be returning or placing any orders at this location. I have already escalated the issue with customer service and im awaiting for a call back.

    Extremely Disappointed - Never Received My Order and No Help from Customer Service…read more I've been a loyal Old Navy customer for years, but this experience has completely ruined my trust in the brand. I placed an order that included multiple items under one invoice. The order was split into different shipments, and one of the packages never arrived. I contacted Old Navy several times to report the missing item. After wasting a lot of time explaining the situation, they told me to dispute the charge with my credit card instead of helping me directly. I did exactly that, but after months of waiting, the dispute was closed based on a so-called "proof of delivery" that only said "LSR Front Door" - with no signature, no photo, no confirmation that it was actually delivered to me. That is not proof of delivery. To make things worse, I tried to reopen the dispute by sending a fax - the number didn't work. I mailed a letter and got no response. Then I got charged again! All of this over a product I NEVER RECEIVED. It's been incredibly frustrating. I've spent so much time chasing down something that should've been resolved immediately. If I had actually received my package, I wouldn't be fighting like this. I'm just asking for what's fair: a refund for something I paid for and didn't receive. Old Navy completely failed me as a customer. I expected better.

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    Walmart

    Walmart

    3.3(4 reviews)
    0.1 mi

    I realize I did not express my son's compliment correctly in my review of Walmart at 40/42 in…read moreGarner. This was THE rotisserie chicken he said, "tastes like grandma's". Always a pleasure to shop there. Kudos to all the staff!

    This is my "home base" Walmart, where I shop the most often. The staff here is awesome. Several…read moretimes they've gone over and above in order to help me - once when my blood sugar bottomed out and I needed a candy bar, fast. I sat on the bench near the door, head in my lap, and the greeter came over to see if I was alright. I said my husband was in line getting me a candy bar and he shook his head. He said, "next time just go get one and pay for it when you check out, because we understand and Walmart is family." They sure made me feel like it that day! A couple of months ago I was shopping in electronics when my chronic back pain struck. I could barely walk. I started shuffling toward the door, and the gentleman working at the electronics counter rushed over to see if I was okay. He told me to just sit down and he'd go get me one of their electric bikes. He also remembered what my husband looked like and found him for me. Thank goodness for this wonderful young man! My wheelchair was way out in my jeep in the parking lot! Last January I dropped my mobile phone in the bottom of my cart and didn't notice in the dark; when I got home, I tracked my iPhone to Walmart and found that one of the evening employees, taking a break outside, had heard it ringing, followed the sound and turned it in. THANK YOU, WALMART STAFF!!! Pharmacy: you may have to wait in line a bit, but the staff takes time to ask questions. Get your vaccinations here; they usually have Flu Vaccine in September. You may even save money. My doctor sent me here for Shingles Vaccine because she said insurance would fully cover it at Walmart while her clinic would charge me the copay for the visit. The grocery checkers always greet you with a smile and take time to chat a bit while ringing you up. I've checked groceries myself, and it's a tough job - hours on your feet, often-grumpy and harried customers - so I appreciate when people give me outstanding special service. The shelves are well-stocked, even during the height of the pandemic, and when items like bleach were out of stock they were re-stocked within a couple of days. The selection of products is awesome. You can find almost everything under the sun here, and at a reasonable price that won't break your budget. The camping gear is as good as most specialty sporting goods stores, and they have almost the complete line of Coleman and Igloo products. The store's Ozark Trail line is closely comparable to Coleman products; I've bought two of their tents and several sleeping bags and found them very good quality and durability. I LOVE their bakery and the produce departments. The bakery has a wide variety of fresh cakes, pies, pastries, cookies, doughnuts and breads. The pecan pie is as good as mom makes, and I stopped going to specialty bakeries for cakes. They made my wedding cake and it was every bit as delicious and beautiful for a fraction of the price. Vegetables and fruits are fresh and well-stocked. Electronics: we've purchased several tvs, computers and stereos here. It's worth buying Walmart's extended warranty!!! The price is very reasonable and I was able to get a set of computer speakers replaced after my cat chewed the wires, with no hassle and a big smile. The store is clean and so are the restrooms. They must check them often, because I rarely see unflushed toilets or so much as a stray paper towel lying around. It's great to find a fresh lavatory instead of the usual smelly public potties. I've always felt very safe shopping here, regardless of the hour (it's a 24 hour store). The parking lot is well-lit at night. This store is one of Walmart's topnotch locations. Highly recommend it!

    Rue 21 - childcloth - Updated September 2026

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