I was referred to dental surgeon Dr. Eric Ruckert for a lower wisdom tooth extraction. My first visit was not pleasant. I was told my dentist sent the wrong xray and i would need a new xray. No attempts were made to contact my dentist to rectify the mistake. When the surgeon applied the novocaine it was very painful.
He didnt seem concerned about my pain level. Before the extraction the assistant and surgeon seemed to whisper something above my head which I thought was unprofessional. I also did not see either one of them wash their hands before my proceedure. The simple extraction took 5 to 10 minutes. And I was sent home with a booklet with instructions, syringe, surgeon's home phone number and a copy of the $800.00 bill including the $100.00 xray fee.
I had to call the surgeon at home 3 days later due to dry socket and severe pain on a Sunday. We arranged a time that day to pack the sockets with a gauze pain treatment. The surgeon had me meet him at a different location from the original location we had originally met. I arrived 10 minutes late due to getting lost. The surgeon was sarcastic, rude, and rough when he applied my pain treatment. He stated that he could tell i didnt "follow his driving instructions." And as he is standing in the driveway.....he also stated..."Hurry up....I am going to be late for a christmas party." Dr. Eric Ruckert's behavior was completely unprofessional and inexcusable. I would not recommend him whatsoever. read more
