My husband and I stopped in on July 3rd to buy sausages, buns, and chili for the 4th. While cooking the next day, we opened the bun bag to find mold covering several of the buns. The date on the package: June 2026.
The day after that, we discovered the chili had expired in March 2026.
After the holiday weekend, we called the store. The employee who answered the phone told us to come in that week to talk to the owner, Craig.
When I went in, the cashier went to speak with the owner, who talked loudly enough for me to overhear him angrily question whether I was local (I said, yes I live here), then he accused me of trying to scam him out of money. His actual words were "SCAM-NEEDS MONEY."
He agreed only to replace the items and not offer a refund, since I did not have a receipt. We have been customers here for 4 years and am rarely if ever offered a receipt.
When I went to grab replacements off the shelf, every can of that brand of chili had expired in February or March 2026. This was July. I brought the expired cans to the cashier and asked him what to do since they were all expired and he said "I don't care, get a different brand." Many other brands were expired too. I managed to find one can of a different brand expiring this month and took it.
Not a single package of hot dog buns had a July date. All of them were from June. The excuse offered: "They were frozen, we add our own stickers with new dates to the back." Except ours grew mold in under 48 hours.
We will never shop here again under this ownership and after sharing my experience, it sounds like many locals have had negative experiences and do not shop here.
If you choose to shop at the Ruch Country Store, check the dates on everything you buy here, and ask for a receipt. Accusing loyal customers of running a scam while your shelves are stocked with expired food that can make people sick is disgraceful. If just need the bare essentials, the market a few doors down will treat you better. This store is the real scam. read more