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Ruby Tuesdays

5.0 (1 review)

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1 year ago

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Ruby Tuesday

Ruby Tuesday

(56 reviews)

$$

My visit to Ruby Tuesday in Troy, AL was unfortunately not a pleasant one…read more From the start, there was a long wait just to be seated. No one was at the front, and I had to call out for someone simply to be acknowledged. Once seated, our server never introduced themselves or provided their name. The floors were sticky and slippery as though they needed to be mopped. After 10 minutes of waiting while no one was in the restaurant, they finally seated us. I ordered the broccoli and cheese soup, which arrived lukewarm. The cheese was unmelted, and the soup itself was bland and watery--very much like it came straight from a reheated bag rather than being freshly prepared. The salad bar was also underwhelming, with very minimal options available. To add to the inconvenience, there were no salt or pepper shakers on the table. Overall service was lacking. There was little attentiveness to our table throughout the meal, and it took an unusually long time just to receive the bill at the end. This location has definite room for improvement in both service and food quality.

Horrible. What a mistake this was…read more The waitress carries our drinks out by the top of the glasses in her hands (not on a tray or by the bottom of the glasses). Then I watched as she carried out an empty dinner bowl to the salad bar against her body cupping her chest. Proceeds to fill up this salad bowl from the salad bar while consulting the menu in her other hand that she carried out too (maybe why she cupped the bowl to her bosom). We were feeling bad for whoever was going to get this salad... (her making a salad without any gloves on and straight from the food that was out on the salad bar) .... Until we saw her bring to our table with salmon on top. Our friend was very gracious. Way more than I would've been. And ate the salad without complaint. The fries were in old grease and gross. Our food had been sitting under the warmer quite a while. It was just not a great experience. I would NOT recommend this location. It's not up to the standards of the chain.

American Deli

American Deli

(4 reviews)

RUDE. worker, dismissive and on her phonefood was decent. tried to get boneless and she tried to…read moreforce us to change.

Recently opened in Old Pizza Hut location on major US Highway with similar eateries and fast food…read morenearby. Our first try was today at 2pm after reading local newspaper article. . Clean establishment, plenty of convenient parking. Quick service at order counter and took us time to familiarize with menu etc. No rush or hustle from staffer! My wife ordered the Reuben Combo, and I opted for the 6 hot wings Combo with bleu cheese. . The wings were advertised as "with Celery and choice of Ranch or Bleu Chese Dressing". Combos include a sizeable serving of crinkle cut Fries and endless drink refills at the beverage bar. Wife is a Reuben Connoisseur and it seemed the only "Deli" Item offered (In a place titled a Deli?) Food was delivered from the kitchen to table after a short wait and was served in Styro clamshells. Condiments, seasonings, napkins, utensils and drinks were all self-serve from nearby locations.. Reuben combo. Served on two-toned rye bread and wrapped in tissue, not halved. The corned beef was sliced thinly, overcooked, dry and tough. We both mouthed "Leather" at the same moment! It was doused in thousand island dressing and NO sauerkraut or swiss cheese apparently. Reuben gets a "D" rating, only because it resembles a sandwich by that name. Wings with optional hot sauce. I received six mini-wings (about 2.5 inches long and minimal girth) that were dry, shrunk up and doused in hot sauce. They offer about 6 options for sauce but this ole boy goes for the fire! The sauce saved (or hid, more appropriately) the meal. No celery or bleu cheese was included in the clamshell. Did not go to counter and ask why?? Wings get a "C", saved by the sauce and ample fries. Crinkle fries. My favorite, my wife prefers shoestrings. I thought the fries were fine, crispy on the outside, just right on the inside and servings were ample. Note: Coke products and only Sweet Tea offered at beverage bar, no Unsweet or lemon wedges offered. +++ Let's face it, it's expensive to eat out these days, every restaurant faces increasing labor, food and overhead costs. Discriminating diners seek VALUE for $$ spent and I'd rate this a very low value for the $$ spent. The tab came to $25.26. For $25.00++ for two, there are better value lunch options nearby.

Captain D's

Captain D's

(6 reviews)

$

Well I have another swing at deep fried fast seafood, but this one wasn't another winner. Looks…read moredelicious, but it's mostly breading. Once you bite past that breading there's an all to common display of soaked in cooking oil. I know fried food can be done correctly, but this store and probably chain isn't doing it that way. Didn't know it was fastfood, but that's the inside, service was fine I suppose, but but great either.

Sadly I decided for the first time in nearly 2 years and a bad experience at another location, to…read moregive them a try. After a 5 minute wait at the window the cashier comes out and asks if we had the sandwiches, well guess what... nope! So now I'm not feeling so good about this location since they are t even sure what my order was! Another 8 minutes later we get our food. Sadly they are out of the Malt Vinegar I love . Not sure how that could even happen accept poor management!!! Now the food.... you could tell the shrimp were old and had been sitting in holding area since they were hard and barely warm! The fish was not even warm, overly greasy, and soggy! Just such a shame!!!! After such a long wait I most likely wouldn't have been disappointed if the food had at least been hot and fresh!!! Shameful what we were served! The only reason I am giving 2 stars is because the lady at the window, while never an apology for our wait time, was at least personable. This restaurant needs some serious overhaul in food quality and service!!

Ruby Tuesdays - salad - Updated May 2026

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