I hate to give Ruby Tuesday such a low rating because Ruby Tuesday is our favorite go-to restaurant in The Villages and we have given them 5 star ratings every other time. But two days ago we visited around 4pm and ordered two hamburgers, which have always been outstanding. This time, they were obviously not freshly grilled and the fries were room temperature and not crisp. My wife was in the bathroom several times during the night with problems related to her meal. We will still go to Ruby Tuesday because we're assuming this was a one-off and not something we have to worry about in the future. Our server was outstanding and very attentive . . . if I was basing my rating on her service, it would be 5 stars. read more

A stormy day - We stop in for the Most Awesome salad bar in town, and the only place to get these wonderful Pumpernicle Crutons! If you think you don't like or don't want to try Pumpernickel bread - Well you're just wrong! Delicious. read more

With everything going on with the COVID-19 and restaurants trying to keep it together and serve their customers and employees, my wife and I want to tip our hat to the staff at Ruby Tuesday's in Spanish Springs Town Square, The Villages FL. Along with just reopening to certain capacities they also remembered today is Armed Forces Day and they remembered all active and veteran service members with a free burger or chicken sandwich. I take off my hat to you with great service today as it was a very busy place when we arrived. SO THANK YOU read more

Had not eaten in a Ruby Tuesday in years! But I have always had excellent food and service. This visit in Spanish Springs Town Square did not disappoint! read more

This usually doesn't happened, but it took three times to get my burger right! It's not the cook, the server didn't check her order.., had the same meal last , it was fantastic read more

Disappointing... The hostess however was exceptional...she acommodated our large party (with no reservations) around reservations and a growing "full- house" with warmth and a smile. The food and salad bar were at best mediocre. Now before you say seriously...it's Ruby Tuesdays...I must add two things...I have watched their ads on cable networks while living in California for YEARS and was absolutely dying to eat there "once"... lets not forget the Rolling Stones tune of the same name (no connection i know but kinda kool...right?) - sad food...super sad salad bar...just "basic food" on it and only one meat...chunked ham....Hmmmm. The side bread mini- rolls were interesting and tasty...my sister said the grilled sirloin was juicy and tasty for the price. Well, now I know and won't be returning...I am certain there are other better chain restaurants to visit and to eat...if that's your fancy...bucket list item...checked read more

A great experience. My friend and I went to RT in Spanish Springs mid-afternoon for lunch with a BOGO coupon. My friend got the salmon and I got a half rack of ribs; I added a salad bar and mac'n'cheese. The restaurant wasn't very full and we were seated quickly. Server was very friendly, cheerful, and very responsive. The food was terrific, one of the best meals my friend and I have had in quite a while. Overall we enjoyed ourselves and will be going back again soon. Thanks! read more

good deal on the garden bar. excellent service from Nichole

I have been to this location twice. The first time it was during lunch and the second during dinner. When I first went during lunch the restaurant had some people there but it wasn't as busy as the second time around. Both times I decided to sit at the bar and I was waited on by female "mixologists". Both times I really enjoyed the service, and the food has been great. The first time I ordered the "Shellfish Trio" and the second time I ordered the Asiago Peppercorn Steak & a Crab Cake on the side. Both dishes were delicious and came out pretty quick. I will definitely be going back to this location before the end of my trip. read more

Ruby Tuesday - Burgers Near Me - The Villages, Florida

If I could give this place no stars I would. The food was horrible. I got the crab cakes and there was definitely something wrong with them. The service was even worse. The waiter was clueless and avoided our table. He spent most of his time talking to the manager who was sitting at one of the booths doing i dont know what, and talking to others. It took him at least 10 minutes to get our change! They need a change of management really badly!! read more

Recently had the "Seafood Trio". First the portion was tiny! Embarrassingly tiny. Three shrimp the size of a quarter, a crab cake the size of half of an English muffin and a lobster Tail I ate in three bites! It was all very tasty but $20? Not worth half that. Lucky my meal was comped because of an awful steak filled with grizzle I had last week! I'm almost thru with Ruby Tuesday! Stick with the ribs. read more

Ruby Tuesday - These are the "crispy shrimp"! Seriously! They are smaller than $1 Popeyes popcorn shrimp! - Burgers Near Me - The Villages, Florida

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My wife and I dine at Ruby Tuesday in Lady Lake, FL, at least once a week. It has become one of our favorite restaurants in the Lady Lake/The Villages area. It has a very broad menu, with new items added regularly. Quality of the food is quite dependable; comfort food. Prices are very reasonable, and quite competitive, especially if you are a Frequent Diner Member, utilizing their weekly coupons; many BOGOs. Our favorite menu item is their salmon. Wait staff is very dependable, attentive and friendly. Kim will ensure you enjoy your visit. We would appreciate them adding some healthier menu items. Most items are pretty high calorie; that's probably why they so good. read more

Went to go to lunch on salad day. First clue when I called ahead for seating they did not answer their phone. So drove over and finally on way over they amazingly Did trouble themselves with an answer. I was told they don't accept same day reservations and they don't do call ahead seating. Got to restaurant and a crowd greeted us outside on sidewalk. I could not even get inside door to add my name to a waiting list. I have crossed Ruby Tuesday in the Villages OFF my restaurant list Forever. There are a lot of other places to eat in the Villages. read more

Delicious Mother's day meal. Lovely salad bar as usual. Had the seafood trio, Parmesan crusted talapia, grilled shrimps and lobster tail with draw butter and garlic mash. Yumm..... Service was great and manager stopped by our table to talk to us. We are becoming regulars here....lol read more

Ruby Tuesday - Burgers Near Me - The Villages, Florida

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Salad bar was not the largest but everything was fresh, crisp and very good. Friendly service. Dated inside--needs remodeling.

The manager and bartender were very accommodating. They went above and beyond when I ordered online a chicken avocado sandwich. We showed up and they were out of avocado. I just asked for a price adjustment and the manager took care of the bill. Very pleased with the customer service. read more

Went to Ruby Tuesdays with another couple. The men ordered endless soup and salad, my friend ordered the steak medium, mashed potatoes, and broccoli and a cup of soup. We waited a long time, but understand understaffing problems and were okay with it. A wait person (not ours) delivered a bowl of soup; nothing else. We asked about the others and were told it would be right out. My friend ate the bowl of soup as it was getting cold. The men didn't want the salad before the soup but finally went to the salad bar and got their salads. Our waitress stopped by and we asked about our meals and the other soups. She would check on it. 2 soups were shortly delivered. The men finished their meals; no waitress; no food. Finally my burger and tater tots came, hot burger and barely warm taters. Her meal came with well done steak, potatoes and no broccoli. She was told broc would be right out. I guess you're getting the picture. When they brought the bill she asked that the broccoli be taken off. Waitress said couldn't be done. Manager said she should have complained! Finally brought broc in a take out container and literally threw it on the table. No way do I want to go back. There are too many understaffed restaurants that want our business and are trying their hardest to make it work. read more

I went there for the salad bar and most of the vegetables were old have been out all day nothing was fresh. When I pulled into the parking lot on a Friday night there wasn't many people there which should have warned me right there the waitress was excellent the food subpar and then I ordered a $7.99 piece of cake to go for my daughter and when we got home it was completely dry and unedible read more

Attempted to go here while visit my family because generally they have consistent food. Stopped in at 4:40 PM to see about making a reservation for later. Despite the sign on the outside door saying " reservations welcome", the short haired older woman inside told me no; "that's like a call ahead". Okay whatever, I'll come back. I came back with my family- party of 6, one infant with high chair and a 4 year old. "Sorry no tables." She then proceeded to answered the phone- another person looking to make reservations or stop in. When she hung up, another woman with shoulder length hair came into the picture and attempted to find us a seat. I moved closer so as to see what all the fuss was, there was barely anyone inside eating. My kids were screaming, mind you and it was only 5 PM. The other woman was trying to help me but then this short haired older woman looked down at the table list, (I saw another reservation for 6 at 6 PM while I was waiting- we could've been out of there by then!); "sorry no tables and we can't put you anywhere else because of fire codes... And if we did have a seat for you, It would probably be in 30-40 minutes." I decided to just leave, it was clear this woman didn't want me or my family's business. She was short and rude. What an awful feeling and experience. Thankfully the Mexican place down the street was understanding and very helpful- I highly recommend them!!! I just wanted a delicious salad and they had a burrito bowl, all the fixings without the carbs of a tortilla and yummy sangria to relieve the stress from Ruby Tuesday's awful hostess! read more

Disappointed in the changes to the menu. Prices increased again, no longer serve or make biscuits, and Salad bar extra $1.99 if you choose salad bar as side. The salad bar used to be among the choices for side dishes at no extra charge. The Service was good and the food was warm. My Salmon had no flavor except for the Honey Bourbon sauce that was out on it. Either they have reduced the fish quality or it was overdone. Can't tell. read more

I can't believe these other reviews are about the Ruby Tuesday's in The Villages! We go there at least twice a month and have always gotten a great meal, friendly, competent servers, fresh salad bar. Right now they have a 3 course dinner for $13.99 , which includes salad bar, 3 choices of meal, and dessert. The salad bar was well stocked, and fresh. I got the Chicken Fresco, and my husband got the sirloin steak as entrees. My chicken was delicious and my husbands steak was perfectly cooked, medium rare, tender. No complaints. For dessert, he got the chocolate cake with ice cream, and Oreo cookies sprinkled on top. It was SO good!! I took my Key lime cake home, because we shared his dessert, which was enough for two.Our server was very nice, no complaints. I gave it 4 stars, because I save 5 star reviews for absolutely over the top reviews. read more

We dine here frequently at all hours on any day of the week and have fortunately never had Candice as a server prior to tonight. She was a dud, condescending, incompetent and threw both the kitchen staff and manager on duty under the bus verbally to us while dining blaming others for any problems. No drink refills, lied about the time of day of the specials, messed up the coupon and didn't bother to read it saying it was invalid, made things up as she went along (which we called her out on), served appetizer an hour after we arrived and 3 minutes later the entree was served and as mentioned, blamed others and slammed them, including the manager on duty who has previously been our server but visited our table trying to understand the coupon because Candace couldn't get it to work. She said she's worked there at this location FOREVER although we know all the staff and never saw her before. She said a menu item now called simply "chicken & broccoli" was called exactly that on the past menu (and we know it was a longer name than that and that she lied). The coupon she messed up 3 times and finally when she returned on the third time, brought a female manager on duty to the table and when the woman left said that SHE, the other woman, messed it all up and misunderstood making herself out to be the not-responsible party. We hope we never get her again. She belongs in another type of job because as a server, she's positively awful. I'm a secret/mystery shopper for several businesses and this was truly a pitiful dining experience from start to finish not even considering the awful wait time to get ANY food. She'd be getting the worst evaluation to corporate if this was an assignment to evaluate. read more

I should have heeded the warnings on Yelp. The service was not good. My companion ordered the steak well done and it was bloody inside. When we finally flagged down the waitress she ran to get the manager instead of taking it away back to the kitchen. Also drink refills were hard to come by. I had the ribs with salty undercooked broccoli. I love Ruby Tuesdays most days but this location needs help. read more

What can I say.. It's Ruby Tuesday... It was a slow night...BUT ..Too many mistakes... Wrong drink order..food undercooked . Waitress was really trying...not due to lack of effort.. They need to focus on "teamwork" to achieve the "dream". Kitchen and Bar staff need to coordinate with wait staff who appear to be really hustling. read more

Four of us were seated promptly and served our drink order. We all had the salad bar. Standard salad bar with fresh and crisp ingredients. Server was standard. Nothing special to note. read more

Got a barbecue chicken breast that was Black on the bottom. Manager gave the usual sorry want another one, no I wanted one I could eat the first time. Gave me a card for free entree next visit. I told him there wouldn't be a next time and gave it to a family dining there hoping they will honor it! read more

Well when we first started living in the area 5 years ago we have seen this restaurant go from good to bad. My meal last evening was blackened tilapia they had a huge amount of blacking pored over the top right before bringing it to the table. There is no doubt I should have sent it back but they already made the wrong meal for me and I had to wait until they got that right. Not going back to try again until the management changes and the cooks. read more

Had dinner at the location in Spanish Springs and the service was terrible! Waiter never offered another wine or mixed drink to any of the adults. Kids meal was brought before adult meals. Waiter said he gave bad service because one kid asked for his fries that should have come with his meal and he didn't like the way the kid asked. We apologized for the way he asked and he couldn't be the adult?? What the heck. That doesn't mean you continue bad service for the rest of the meal, does it. read more

Ordered a salmon garden bar salad. All they had to do was grill the fish. Honestly looks like they took a piece of salmon out of the freezer and threw it in a to go box. Staff is incredibly rude. read more

My family and I went here yesterday and everyone (10 of us all adults) enjoyed our meals! From salad bar, chicken Caesar, to ribs! All of it very tasty! read more

My Family of 3 had another bad service and food experience at Ruby Tuesday. After being seated at 7:20pm, we placed are orders. My brother and I went to new salad bar while our mom waited for our meals. Not until a little over and hour later did we receive our meals. First, the 2 burgers were very much under cooked - sent backed that took another 15 minutes. Second, 8:45pm my mom finally got her fish salmon meal with burnt zucchini slices. At the same, our server was replaced by two different servers. We requested the attendance of the Manager - Jack to handle the situation and to our surprise he did not step up or follow thorough. The Staff and Kitchen need to be reviewed by General Manager. read more

First let me say that I frequent Ruby Tuesdays in every city I visit because it is the only chain restaurant that has such a vast selection of choices on their salad bar. When our party of five arrived, we gave our name and found a seat in the lobby. The hostess was too busy to be cordial and several patrons noticed it as well. It was my first visit to The Villages location. We were seated in about 15 minutes, which was not bad. As a Vegan I enjoy a large salad bar, knowing I will have many choices that I can enjoy while my party can order their favorites from the menu. When I arrived at the salad bar I notices there were only a few plates left. As I looked down the bar it seemed very messy and unattended. Many of the selections were empty and items such as olives were in with the tomatoes, broccoli was scattered, etc. Apparently the person tending the salad bar had not been there for some time. The Vegan choices were very limited at this location. All salads had mayo in them, and way too many salad dressings. So my usually full plate of salad items, was extremely limited for me. I mentioned the condition of the salad bar and the fact that they did not have as many choices as other Ruby's and she said that they change things around all the time. Unfortunately I still had to pay the high price of the salad bar when I only had a side salad portion. I probably will not visit that location again. If the restaurant boasts 50 or so items on the salad bar, be sure that about 10-12 of them are salad dressings. I did not count the items, but they did not have that many for sure. I gave it two stars instead of one because our server was very nice, and we were able to get a large booth instead of a table. Having diet restrictions by choice or otherwise, makes it difficult because most chain restaurants do not take that into consideration. I could name several well known restaurants that cater to diet restricted patrons. Management makes an effort to have something prepared for them. Possibly in the future, I hope, there will be more people who follow a plant based diet. The other members of my party did not have salad bar, but enjoyed their menu choices very much. read more

The food here is really nice and the service is good. I love the salad bar.

Ordered chicken tenders and upon cutting into the chicken noticed it was very pink. Waitress took it back and re did the order. However, on their second try, there was still some pink in one of the tenders. I informed the waitress and told her that I was not about to eat any of the meal. Manager didn't charge me for the food but was going to charge me for the diet coke. He wasn't very apologetic when he came over to the table . I ended up not paying for the drink . I will never go back to this restaurant since I did not feel that management was the least concerned. read more

We went out to Ruby Tuesdays for dinner last night with friends and the service was poor, drinks had no discernible liquor in them, steak was all sinew and impossible to cut, even with a steak knife! The little cheese rolls were so sadly lacking in flavor and kind of looked like little cow pies. Yucky! The fried shrimp were all breading with minimal discernible shrimp hiding in there. Mrs. Pauls are better! The salad bar was clean and well stocked on my first trip up there and had big empty bowls when I went back for seconds. Salad bar was my main course. The manager took the steak dinner off the bill. We won't be back to this place any time soon. What a poorly managed restaurant. Gilda Lily of The Villages read more

Terrible customer service today. We come here all the time when we are in Florida and service is usually pretty good. We placed our order to go with the salad bar and we waited over an hour for the pasta salad. We left before the pasta salad actually got replenished because our to go order was already cold and we had to wait longer for the pasta salad because the noodles were not ready. You would think that on a Sunday lunch rush with the unlimited salad advertisement that the salad bar would have its items ready when low, but that's not the case. We asked for the manager because waiting over an hour for salad is just unacceptable and we were brushed off. If it wasn't my aunts favorite salad we wouldn't have waited as long. read more

Went to Ruby Tuesday to have dinner will never go back apparently some people are not good enough to be seated went to the New Mexican restaurant to eat instead great hostess great service great food.... read more

I always get a coupon in the mail "Buy one lunch, get one half off". On top of that, their food is already pretty cheap and its great too! $7-$20. read more

Great place to eat, we've been there several times and will keep going back. Nice small salad bar too. Awesome Broccoli and Cheese soup!

We have eaten here at this Ruby Tuesday's for five years. We enjoy our visits almost every time we go. It seems we get excellent food/service two in a row when we go but the third time we get just awful food/service. We are retired and eating out is something very special for my wife and I so each visit is looked upon as something to get excited about. Won't mention the day we ate there so people wont get in trouble. Our water person just could no keep our table on her mind bringing food items and beverages late or not at all. What is wrong with this place that most of the time we enjoy every part of the service but every third or fourth time its just awful? Down the street Ryan's or Panera service is 100% all the time. read more