we pulled into an empty parking lot...which was the first sign and we should have listened to it. our food took forever to come out, and service was awful, the waitress hardly ever came and checked on us. when we got our food, one of our meals was cold and had to be sent back for them to warm up... we wont be back. read more

I do not suggest this place at all food made me very very sick there was something super hard in the meat that quit literally made my throat bleed burger was so nasty and tasted like blood and no not meat blood tasted like a persons blood and I don't know about you all but there's definitely a taste difference between them I'm not saying they put something on it but simply saying that this food sent me to the hospital super sick. I had ordered on DoorDash because I was working and this was the first time ever ordering here the food got to me and it was burnt called then and they did remake it but I had to drive an get it what's the point of paying all them fees I want my money back plus because hospital bills aren't cheap after going back to get the replaced order I got home an started to eat an everything went down hill from there!!!!! Don't eat here worst place ever also was super nasty there... read more

I highly recommend that you order or dine somewhere else. We placed a to go order spent $145 got it home missing items and others had been substituted. Worst potato soup I have ever had. Tried repeatedly to call back will not answer phone not ever going back. If you pickup an order I strongly suggest you double and triple check your order. I don't see us ever ordering from them again. read more

Liquor wasn't watered down as it definitely is in neighboring bar/restaurants. Unfortunately some items on the menu were not available but what we got was pretty good. Waitress was constantly sweeping up and we appreciated that. Would definitely come here over Aubreys. read more

based just on my experience, i have no idea why this place only has a 2.2 out of 5. it was clean, service was fast and our waiter was super friendly and helpful. the food we got (ultimate crispy chicken sandwich, loaded guac smash burger, two salad bars) was great. the salad bar was clean and well stocked with fresh ingredients. i'm writing this as i sit waiting for my check and i'm beyond satisfied. read more

The staff was very attentive and came the table regularly. The food was good. The 2 for $24 is a good menu option that allows you two good size meals and an appetizer. The salad bar had a lot of options and was being replenished regularly. read more

Not the greatest experience tonight at Ruby's. First, there were no eggs on the salad bar. How can that happen when a grocery store is less than 1 mile away. Maybe because it was 8:30 at night... We ordered pork chop that was very fatty with a bone along the side. I had tilapia and baked potato. Tasted good but the food presentation on the plate was just ridiculous. Just a slab of salmon and a potato with about 1/2 tablespoon of butter. We don't go to this Ruby Tuesday often, we will go to this lone less! read more

Ruby Tuesday - Great food presentation??? - American Near Me - Powell, Tennessee

WORST PLACE EVER!! Greeted by an annoyed looking staff member who rolled his eyes when we had 7 people. He had to put two tables together. Waitress super slow and didn't put a order in right. Steak nachos with no steak... after she had dropped the meals she disappeared to over by the bar on her phone eating and playing on it. When she finally came by we asked her about it and she said she put it in and than 15 min later grabbed the cheese dip from my mom to take to the kitchen to have the steak mixed in it.. like wtf and it was maybe another 20 min before we got it back 6 tiny pieces of steak and it looked like pure vomit in the to go container. Attitude galore for this chick! Save your money and go else where. She said she had to tell the cook multiple times yet was more into her phone than her job. DO BETTER. read more

I was in there last week and had the worst experience ever! Our was a girl named Chesney and she was very rude and took forever to take our drink order. And when I told her the sprite didn't taste good, she just said well that's the way it is. I was taken aback by nonchalantness. She didn't offer to serve me anything else or take it off the check, even when it was so water downed I couldn't even drink it. And she only checked on us one time during the whole meal to see if we needed anything else. Maybe if we had gotten better service we would be back, but not with service like this. read more

Today I ate at Ruby Tuesday's in Powell. I ordered the beef tips and rice. In the picture it showed a dinner plate full of rice, beef, zucchini, peppers and onions. When I received my order it was on an appetizer plate and was a tiny portion! It looked like a snack. I paid $20 for a snack! I literally left the restaurant to go get something else to eat because I was still hungry. The manager told me he couldn't do anything about it because that's how the company wants them to fix it! Don't eat there! Ruby Tuesday's has really gone downhill! read more

This review is 100% my opinion... I would give ZERO stars if allowed to... I have had BAD to AWFUL experiences here (at this SPECIFIC location) 2 separate times. First time (BAD) was a few months ago & I did not complain on Yelp then, but I distinctly remember that there was no ham on the salad bar. I asked employees to refill the ham and was done eating by time the ham was refilled (bad experience). Second visit (AWFUL) was the latest one at 2:45 PM in Afternoon (to be fair, both visits were during the Covid pandemic). For the second visit, I was in a hurry... so first thing I checked before sitting down was salad bar. It was DEPLORABLE. They had zero ham & it and it looked generally pretty empty but worse yet most things looked stale and old. The employee told me they did not have ham, then the story changed to "we thought we didn't and found one unthawed in freezer this morning... it is thawing right now". I asked to talk to manager & did. Along with zero ham, there were zero artichoke hearts, very few tomatoes (see Yelp posted picture) and red peppers, rotten looking potato salad (see Yelp posted picture). Side note... the manager seemed to think that mixing the Potato Salad would make them un-rotten looking. Manager assured me that ham would be out in a few minutes so I waited and sat down. When ham came out, I ate. I asked for artichoke hearts again and was told they were working on. They had been working on it for 10 mins so I asked what is there to work on? I was told "we don't have a can opener" I said "no can opener... you're a restaurant"! She said they have one but "because they had bought a cheap one, it was now broken" but that they were still "working on it". WOW YOU ARE A RESTAURANT AND YOU DO NOT HAVE A CAN OPENER??? Other points of interest... there was a thin, solid, "skin" over the tops of many of the salad dressings --- GROSS --- !! Now I go back to the salad bar and realize that broccoli salad is in just as bad of shape as the potato salad was. Additionally the grapes and peaches looked less than fresh as well. As a result, I did not eat any of the broccoli, grapes or peaches because (by now) I was literally in fear of them tasting nasty and possibly even making me sick due to their poor condition. I never got the artichoke hearts. During my visit I talked to the manager at least 2 times (he did not want to talk long). I paid and left. The WORST restaurant / salad bar experience I have had anywhere & ever! read more

Ruby Tuesday - My opinion = Rotten looking potato salad. - American Near Me - Powell, Tennessee

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We came in with it already having been a while since the last time we were here and thought we would give it another chance. I ordered the broccoli and cheese soup with the garden bar. The salad was fine and what you would expect. The soup however was lukewarm, the broccoli was not cooked and the shredded cheese was just tossed on top not melted (see pic). Fortunately my experience ends here. My wife's experience however was less pleasant. She got the garden bar and enjoyed that at least...but the entree was another story. She ordered the Bella mushroom sirloin. When it came out the steak and potatoes were OK but the mushrooms were bad...and by bad I mean overcooked, burnt, dry and some of them hard as a rock. She pointed them out to the waitress who took the plate back there for it to be fixed. When the plate returned it was the same mushrooms with the only difference was that they added the sauce that was originally supposed to be on them to begin with (see both pics I posted for before and after). When she told the waitress she knew it was just the same mushrooms with sauce the waitress apologized and offered to send it back again. My wife said that was OK and she would just not eat them and finish the meal. The waitress was kind in the matter and basically covered for how bad they were. She did take her meal off of our bill and said she would tell the kitchen they would need to look at the mushrooms...I hope they tossed them. Moral of the story? 2/5. Just keep driving...but if you choose to brave it stay away from the mushrooms. read more

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Stopped here for dinner, excited because we normally love Ruby Tuesday's and don't have one by home any longer. Should have known from the start it was not going to be a good experience. They were out of a lot of food (and drinks), the salad on the salad bar looked old and bad. The fruit looked like it had been out for days. My son ordered a kids meal with a salad bar add on. The kids menu said to add the salad bar to a kids meal it was $1.99. When we got the bill I was charged $13.99 for his meal. I asked about the price difference and the waitress said the kids menu prices had increased but they did not have new menus yet. Did not offer to fix the price to what we were ordering off of. I paid the whole bill so we could get out of there but they knew I was not happy. As we were leaving the staff were all talking about us being upset about the price difference. That made me more angry than the bill issue, so unprofessional. The floor was so sticky my shoes got stuck multiple times. Had to ask twice for silverware and the whole place just looked dirty. If all Ruby Tuesday's are run like this I completely understand why more and more of them are closing. I would give them 0 stars if Yelp allowed it! read more

Endless Garden Bar We had lunch at Ruby Tuesday Restaurant, on April 25, 2018. Our server was, Ms. Kathry W "Katie" I order the chicken fresco with the salad bar. Ruby Tuesday Restaurant, new garden fresh bar has over 55 endless items to choose from. Kid's eat free on Tuesday's, at Ruby Tuesday Restaurant. It's one free kid's meal, per one adult meal. The food and the service, is always excellent read more

Oh Ruby, what has happened to corporate responsibility and quality? After years of staying away from you, my husband talked me into trying it again. Shaking my head. My food was ok, Cole slaw was sour, sweet potato was bad and how can you mess up a potato. The kicker, we ordered dessert to go...my cheesecake was great and size comissurate to $6.49 price tag, but the key lime cake...well it was about 2"x2" piece of nothing. Talk bout feeling you got cheated.....robbery. my husband was so looking forward to nice big piece of cake and he doesnt get mad about stuff easily. I will give it to our sweet server, she was top notch and should be working at bonefish, or copper cellar. So Ruby, it's time to lie down, you're dead to us. read more

Ruby Tuesday - This was $6.49 and he not been touched yet. Shame on Ruby! RIP Ruby. - American Near Me - Powell, Tennessee

This used to be a great place to eat, but not now. I have given this place 3 chances in the past few months and each time This restaurant has failed miserably. The last visit I ordered grilled salmon without any sauce. When it came the sauce was on it. I brought it to the waitresses' attention and she acted like it was a burden to take it back. When she finally brought my salmon I was shoved to see it was the same piece with the sauce scraped off. When I immediately brought this to the waitresses' attention she said that I would have to take it the way it was. She couldn't do anything about it. Really????? Don't worry, I will never be back!!! read more

Came here tonight for the first time at a Ruby Tuesday. It was clean, our waitress Abby was very attentive, and I tried the hickory smoked Salmon with rice pilaf and it was honestly the best salmon I've had in awhile! I'd recommend to friends and family for a decent night out! read more

Worst we have ever been treated in a restaurant. It is mandatory to wear mask and gloves to get salad bar. The people in line had no mask, no gloves . I ask my salad to be taken off my meal because people coughing on the food with NO MASK. No gloves to self serve their salad. When I reported it I heard the waitress and the people who done this laughing at me. Joking about COVID. They were offered free desert I CAN NOT BELIEVE WHAT I HEARD. We waited 15 mins for a drink refill my husband had to ask 2x for a refill then go get it himself. And the food was scraps I will insert a picture. WORST FOOD, EVEN WORSE SERVICE. read more

Ruby Tuesday - Horrible chicken tender dinner was fried to a crisp, Patrons were not wearing gloves or mask at salad bar putting all our health at risk. - American Near Me - Powell, Tennessee

Save yourself the trouble and DO NOT go to Ruby Tuesdays in Powell. So depressing to see how this restaurant has gone downhill. Stopped there tonight only because Texas Roadhouse was very busy. We sat at the bar because we were told it would be a40 min wait because tables needed to be cleaned off. So we then ordered food and sat for about 40 min until our food came. From my view at the bar I could see the kitchen. Our food sat under the warming lights for 15 min. Everyone just walked by it but didn't deliver it to us at the bar. While watching our food sitting there, one of the cooks took fries off our plate and put them on another tables meal. WITH BARE HANDS !!! No gloves on anybody preparing food. Our service was belong normal standards. When we got our food we mentioned that the food had been sitting the for awhile, but the barmaid said " it was just put up there " BS !!!! I was watching the whole time. The whole environment inside was awful. Old decor, no music and felt very unclean. So in a nut shell .... Awful service..... awful food.....no ambiance.... awful management. Will never eat there again !!!! read more

It lacks something , but they are really trying To recapture it and it's getting better. The son of the original owner almost destroyed it before it finally sold. I wish It had been much sooner. The original owner made it what it was and his son destroyed it! read more

The best ribs in town! Service was a little slow but was worth the wait. They also have great tator tots.

We haven't been to Ruby Tuesday in over a year, due to Covid etc. We met friends for lunch here yesterday and YUCK! I understand the wait would be a bit longer because there's a labor crisis, not a problem, but did they fire all the cooks too? My husband and I ordered the ribeye... they were out of ribeye. We opted for sirloin, medium rare. They were both uncooked, I mean totally steak tartar. They were also flavorless. I brought most of mine home so I could cook and season it. One of our friends ordered chicken strips and they were nearly burnt as well as looking like something that came from the frozen food section of the grocery store. Another friend ordered the Parmesan shrimp penne. That was the worst of them all. There was a hand full of tiny shrimp floating on a raft of penne pasta with a breadstick, all floating on a sea of grease. This gentleman has stomach issues and there was no way he could even touch this meal, it was awful. The waiter did deduct the shrimp meal from our bill, but we won't be going there again. This is not the Ruby Tuesday I remember. . read more

I ordered the Fresco Chicken, gelled zucchini and broccoli . The servings were generous and the flavor was great. The service was great. She never let our glasses get empty and was always ready to assist. read more

Food was great, service was too. Team was in mask. Managment friendly. Go try them. Covid practices in place. Single use gloves available for trips to get salad. read more

my husband is allergic to peanuts and the waitress wasn't the best , we told her and she comes out and says we'll try our best not to cross contaminate, we use soy bean oil and i don't know if that is a nut or not ?!?!???? ummmm definitely don't recommend there if you have some type of allergy , the waitress was no help at all read more

We ordered supper on the phone for take out. When we arrived the hostess stated that she stated that she had no way to known if our order was ready or even if the cooks had received it. That she did not have anyway to track the order. She said " Have a seat at the bar and maybe it would come out and if it did not I could reorder." I did not expect the order to be ready, but it was clear that the Hostess did not care or attempt to find it. All she had to say was the order is not ready, have a seat and I will check on it. No way to run a business read more

I love this place. Great service and amazing people! The food is also great! Everyone is smiling and sweet!

It was all very good today, Chris our waiter was great and the salad bar was soooooo fresh. We loved this experience!!!

My Mother and I often go to Ruby Tuesday's because we love their salad bar. Today we went and took the kids only to find that they have decided to omit several of their items but haven't added other items. So needless to say their advertising of 55 items wasn't offered. When I was asked if everything was ok because I was overheard wandering why so many items where either empty or missing. I was told that they where doing a test with their location and 6 other locations. (Grrr) I am not a fan of these changes. I can't believe that $9 for their salad bar isn't a profitable enough. read more

Bad mixed drinks, mediocre service & awful Caesar salad made with iceberg lettuce! Very disappointed

Ruby Tuesday's Emory Rd. In Powell. Danger signs when you walk in midday on a Saturday and the restaurant is only 10% filled and other business are full. Family sat down ordered food and it took over an hour for the food to come out to the table and was wrong. Waited another 20 minutes for correct food and it was bland and barely warm. Update went back about a week later with my wife and half the side that came out were ice cold. Don't think we will come back again Tried this restaurant again with the family and it has improved only two of the 4 meals were wrong. read more

Just wasted $70. They were out of all kids drinks. The meals are supposed to come with drinks and they had soda and water. My kids don't drink soda. Then I asked if the kids meals come with sides because they were on the menu and she said no. $4 for a side of grapes so that was a no. All the kids got pasta and it was barely warm. Tasted reheated. I had chips and dip because I wasn't about to spend $15 on a meal when our experience was bad this early. My husband got ribs and shrimp and said the best thing on the plate was the corn. Nothing was as advertised. The lemonade was horrible. Not sweet, not tart just blah. We will never go back. read more

Flat out rude. Went there tonight. Walked right up to the greeters to be seated only for both of them to walk off and completely ignore that I was there. Absolutely unacceptable. Too many other choices than to put up with this crap. Got a canned "responding only cause we got a bad review" response from corporate and gave it another try and this time was SLIGHTLY better. Not nearly enough to make up for the fist one though, and I will rarely spend my hard earned money here if ever again. Not recommended. Too much else to choose from. read more

Wife and I had a late lunch. We each had a burger and they were overcooked, dry, a good chance they were reheated burgers...not particularly tasty either... The bun was like what you would get at a public school cafeteria...overall a dry burger costing 2+ times what you would pay at a fast food restaurant which really wasn't any better than a fast food restaurant...the baked potato was definitely reheated and lacked the flakiness of a fresh baked potato... The best thing, actually the only positive about the meal was the garden bar. There was a good selection of salad bar items and many looked and tasted pretty fresh and good. The salad dressings didn't look that fresh and didn't taste very good. The service was ok and the bathroom was clean. Overall a very fare meal...not worth the time or the money... read more

We ordered a family pack dinner for Easter, and it was delicious, decently, priced and more than enough to feed four adults, and two children and have plenty enough for leftovers. It's actually the second time we have ordered a family dinner from O'Charleys for a holiday get together. The last time we ordered steaks with all the sides and everything. The food arrived. Still warm and even though the lemonade we ordered is a gallon wasn't available will be sent plenty of lemonade in cups. Which was very thoughtful. The honey drizzled chicken was very juicy and tender and the sweet potatoes were great. I have to say that getting salad with it is also wonderful because everybody loves salad and there's plenty enough to go around. We also got potato skins is an appetizer and the caramel pie as a dessert I recommend anybody going to O'Charleys to get the caramel pie. It was absolutely delicious! I could've eaten the whole thing by myself! Being Easter, we figured that it would take a quite a bit of time for our food to arrive, but it actually didn't take that long at all. It also arrived when it said it was going to. I would recommend this to anybody that is having a get together. read more

we stood at the door for 10 minutes and nobody came to seat us. Super bad experience and will never come again

I normally like Ruby's for their salad bar; although, it can be a total crap-shoot if the salad bar will be in good order or not. On this day I would give it about a 5 out of 10. The service was limited and I thought two cokes and two salads shouldn't have cost $32. read more

Biggest cluster f@#k I have ever seen in the history of restaurants. No help in the kitchen, no one greeting and seating at the door, waitresses running around with their heads up their butt. Bartender was at least concerned about the service. No wonder you are out of business. Really a shame!!! Knoxville is really hurting for good restaurants on the north side of town!!! read more

Salad bar very good, service good and friendly. Main coarse was good, got steak and shrimp both good. Kids eat free on Tuesdays and the kids meal was perfect. read more

Ruby Tuesday - American Near Me - Powell, Tennessee

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A trip to the Dr. usually involves a trip to Ruby Tuesday on the way home. Always get the salad bar and today was the same, the fresh rye croutons are awesome. This location is pretty consistent and usually a decent meal. There was a time when the cleanliness of our booth was questionable but the service and food is always pretty good. read more