I've seen this salon wedged between Winn Dixie and Altavilla for a looong time. I decided to give them a shot. I am so very happy that I did! I opened the door to a sweet voice thanking me for coming in, and then asked what services I was interested in. I told her and was quoted an extremely fair price. I had my fingers and toes done to classic country music that I grew up listening to. It was a great experience. The owners/employees were all very sweet and truly understand the customer service business. I am excited to go back and having fun making my hands, and feet look amazing. Unlike most salons, this one hasn't changed hands dozens of times. The same people have owned it for 15 years. After going for first time, I understand why they have made it for all of these years. read more

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We went in for a pedicure. I asked fir a female as did my friend. She got a female and a 1.5 hour fabulous pedicure that we were quoted $55.00. I waited for 45 minutes got a man I asked not to have as he always smells like cigarettes. Does not wear gloves. I was rushed, no leg massage and as we were checking out the girl said $55, he said NO $70. Been going there for years. Will not go again. read more

I am writing this review to give advice to all nail salons. The advice is to listen to your customer and do what they want! This is not the first time this has happened. I have powder pink and white nails. When getting a new set all the old powder should be soaked off. Well, the technician was leaving a layer of the old on. I asked her to remove it all and she nodded and continued. When she began moving on to the next step and it still wasn't completely removed I asked again more specifically. She replied " I know how I do it". I should have left then but I did not. I now have a set of thick, chunky nails that look terrible. I will keep looking for a good nail place. It's not easy. read more

When I went in on a Sunday, they were moderately busy. I should have left, but my husband wanted a pedicure, so I got a fill and asked to have my nails shorter. Not only were my nails cut down to short, they were not the same shape as when I came in. They were too worried about anyone leaving, and tried to work on everyone, doing terrible work!! I will never go back there. I left halfway through, said I was done, paid(which they should have paid me), and left. Beware!!! I seriously question wether they even have licenses! read more

The service at Ruby Nails was amazing! they saw me without an appointment and with less than 1 hour to get a gel manicure and pedicure! will be back again! read more

It was good, small location pricing decent but man do they take a really long time to complete a service.

Lisa, the owner, is a phenomenal nail tech! She has been doing my nails on and off for over 10 years. Whenever I need a good gel manicure, she is my go to. Her attention to detail is what sets her apart from others. She doesn't rush through the appointment. And she does a great job with shaping and polishing. I'm pretty picky when it comes to getting my nails done, but I'm always satisfied when I go to her. Her prices are very reasonable too! I pay $35 for a gel manicure. If you go to Ruby nails, you need to ask for Lisa! read more

The staff are the friendliest I have met at a nail salon. The pedicure was enjoyable and well done. I would definitely go back. It is a small salon, and well designed. read more

Great service! Great people! Highly recommend this recommend coming to this nail salon. I have been coming here for years! Family owned

Absolutely do not go here. They do not know to apply dip correctly. They do not know how to apply tips even. It's awful and a waste of money. Chipped immediately off. read more

Ive been here before and it wasn't bad but this time it was horrendous... i got a mani pedi.. I wanted white gel polish and one glittery champagne.. i got Christmas red polish... then when when it came to my nails the lady began to file off the old acrylic then had me put my hands into polish removal.. which is normal.. but then walked away.. she didn't come back... Another man then took over after i sat there for 30+ min... he used a nail extension to pry off the acrylic and destroyed my actual nails.. he cut me a couple times with the drill and put polish remover on it afterwards.. over all it took 3+ hours Although the nails don't look bad and he actually did what i asked.. my nails were sore and painful afterwards.. worse than I've ever dealt with They charged me $98 and then asked me for a second separate tip for the other lady.. the mani and pedi don't even match! read more

Ruby Nails - Acryclic Nail Tip Set - Nail Salons Near Me - Naples, Florida

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Over charged my credit card $25 when I looked at my credit card statement. Be aware. Service is average. Many of staff can not speak English. Will go somewhere else! read more

Even though they only had a 3 star review, we decided to give it a try. There are only 15 reviews, so to be fair we didn't rule it out, and it was 1/2 mile from where we were staying. We had 1 full mani/pedi, one mani, and 1 pedi between the 3 of us. Place is clean. Staff is pleasant. A little pressure in the upsell which I am not a fan of. My mom was pressured into a gel manicure when she just wanted a polish change. They kept asking her until she finally relented. I just wanted a basic pedicure and they badgered me into the step up. Not cool. Very uncomfortable- how many times do we have to say NO!! Won't be going back. Plenty in the area to choose from. Usually trust the YELP review, but since there were so few reviews, we took a chance. Met up with a woman later at our condominium complex who recognized us from being in the salon and was not at all happy with her experience either. While there, I showed the nail tech the Yelp app and that they had a low rating but that we came anyway. She downloaded the app but still messed up my pedi and got nail polish all over me toes. Ugh. Will not be returning. Very expensive underwhelming pedicure. Thanks anyway. read more

This place used to be my favorite but they seem to have difficulty getting keeping staff. The last couple times I have been in, the new staff are speaking in Spanish to each other or on their phones and ignoring patrons. This last time, they were complaining big about the owners (they didn't know I understood Spanish!) hoping Lisa can find some more loyal staff and regain her market share! read more

Beware they charge you 3% to use your credit card. They pass the cost of doing business onto your bill. When questioned they said "new system if you don't want to pay fee pay by cash". Owner, Lisa said "everyone is doing it" Awww no. Bad business practice. After 3 years time to find new salon. read more

Always very kind. I bring my 5 year old and they are so kind to her. Friendly staff and they always do a terrific job.

Talk about sadly disappointing! of All the mail salons I've ever gone in where do I begin! My long time friend of 30 plus years who goes here all the time & recommends this place was even astounded how we were treated (even with an appointment!) The same package, yet both girls had very different ways of doing it & very different results! To top matters off let's take phone calls & texts in the middle of a clients session!! come on!! really!!?? Then, here's the kicker the owner pulls both girls off & proceeds to finish both our pedicures up 1/2 Assed! @ the end of mine! she takes an Emory board & scuffs the ends of mine up!! I know you don't! do that unless you want this person to return back early on for another pedicure so it doesn't last!! What a way to keep returning clients! Bravo!!!! read more

The girls, NOT the actual managers are amazing! best service I have ever had. My gel French nails and regular nail polish for my toes lasted for 6 to weeks! My issue are the managers. I over heard the girls talk about the managers not giving them their tips. They give them about $10.00 a day, saying that is all they got for a day. I myself am a good tipper. This place is in a good location where there is plenty of wealthy people that go here. So if you go, please take cash for tips. and give it to them directly. read more

My niece and I made appointments for 2pm for pedi's for us and her 6 yr old daughter together. We arrived on time and finally got two chairs by 2:20 and the third together by 2:25. They could have seated us sooner, separately, but the point was that it was a family event and we wanted to be next to each other. My niece and I both chose the deluxe pedi which included leg massage and scrub. We are very satisfied with the end result of the polish job we all got, however my niece's technician hurried through her job. My pedi started about 10 minutes after my niece's did, but hers was over 35 minutes before mine was, not including the extra 10 minutes for a special design I asked for. I had three leg ribs and two towel wraps. Perhaps my technician was new and went over and above? I don't know, but the tech who did my niece's finished a second customer on the other side of me before I was finished!! They deducted $5 from the $40 charge for the Deluxe she ordered, but she left disappointed. She's pregnant and really could have used more attention. All were very nice and pleasant, especially the tech who did the 6 year old's pedi and fingernails. Not sure if we will be return customers. read more

Lisa did my nails flawless! They have such a variety of colors too! Something for everybody!

Great acrylic nails set! I called ahead and they took me right away. Everyone was so kind and friendly, and I felt Covid safe. read more

Ruby Nails - Nail Salons Near Me - Naples, Florida

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I've been here a few times, but my most recent experience will definitely have me coming back! Walked in with no wait. I got a pedicure with Mack, who took his time and was so meticulous. He also gave a long leg/foot massage! Toes look great, and I will definitely be coming back to see him! read more

Love this place! The staff is so friendly and does a great job. The whole place is kept super clean and the prices are extremely reasonable. I go here every two weeks now like clockwork because i always have such a positive experience. If you are looking for a quality nail salon in the Naples area, look no further! read more

Ruby Nails - Nail Salons Near Me - Naples, Florida

Just found a great go to Nail salon. Clean and good looking atmosphere. Staff is very friendly and the gel nail and acrylic nail techniques are the best! My nails last quite a long time in perfect condition. The pedicures are the best. read more

Really disappointed how the nail tech lady calls me and asks if i want an appointment and i get there and says i didn't make one. She didn't even greet me when i arrived. I used to come here a lot but now i definitely won't. i had just left. read more

Worst pedicure ever, 30 min for a deluxe and she made a phone call really? barely massaged my feet or legs. 40 dollar waste of time, I live very near and will never go back, it was the young girl, tried to relax but had to listen to bantering back and forth in a foreign language, come on, what a joke read more

Not giving 5 stars mainly because of the reason that they do not sanitize their instruments. Otherwise it would have been a 5. I got my nails done almost 2 weeks ago, my gel manicure is still intact and still looks great. But like I said they unfortunately don't practice the best sanitation. When cutting my cuticles, the lady did not open a new sterilized pack, she didn't even have the trimmers in a pack or anything. She pulled them from a drawer, didn't clean them or anything, did her thing then put them right back in the drawer, also did not clean them when she was done cutting my cuticles!! This has the potential to be someone's MAJOR medical issue. I was also not pleased at how much they try to up sell you! In my 30-40 minutes there i was asked 2x if I wanted my eyebrows done, 4x if I wanted a pedicure. My mom had come with me too and they asked her 3x if she wanted gel even after she had kindly declined all previous attempts. read more

As a guy it's often uncomfortable coming into these places. Always feel out of place where there are 6 women, 7 manicurists, and me :) Usually being eyeballed by the other clients as if it's weird to want to keep my feet in nice condition. Plus many manicurists think they can skimp on the service a bit. But the staff of Ruby Nails treated me extremely well and did an excellent pedicure for a very reasonable price. I'll be back next time I'm in town. read more

I just met Lisa and Lee. They take care of my friends and they are great! Highly recommend this place!

Absolutely love my nails!!! I've been trying to find a good nail place in Naples for a year now and I can't believe it took me so long to go here! They were amazing and so nice. Also, very clean. I will definitely be going back! read more

Ruby Nails - Acryclic Nails - Nail Salons Near Me - Naples, Florida

I personally loved Ruby Nails, I am moving to Naples and I needed to find a nail spot near the house. I was a walk in and the moment I walked in I was greeted with a smile. I had a pedicure done and gel nails and I can honestly say it was one of the best "regular" nail salon I have ever been to! My nail lady, Icy was so sweet and amazing. I am going to 100% come back monthly because of her once I move here. She took very good care of my pedicure, I have ingrown nails and she was very gentle trying to cut my nails and cuticle, my pedicure looks beautiful! We then moved to do my gel nails and she did an amazing job too! I love how she cut my cuticles, it made my nails look beautiful! I am very thankful for her and can't wait to see her next month!!! Next time you go in, request Icy and you won't be disappointed!! read more

This salon is CLEAN! Lisa and Tang took great care with an awesome gel pedicure and an American dip powder nail treatment. Have used several other salons in the area and feel that Ruby Nails to be the best I have tried. Referring friends and neighbors. read more

Well, I was there for a regular Mani-Pedi which I was advised by the manger at the front desk the cost $40 and I was assigned to one of the technicians she was very talkative and try to sell me the dip powder acrylic nails instead of the regular manicure but politely said no. She went on and on about why I should get the dip powder while she continued working on my foot until it gets to a point to remove the dead skin under my foot and she asked if I wanted to remove that - I told her that was the reason I was there and then she said well I will have to charge you for the $5 more for each of them because a regular pedicure does not include this. Can anyone explain to me how all change that now a regular pedicure doesn't include removing the dead skin under your feet. The manager looked at my like "whatever" when I expressed my concern. I don't recommend this place and I hope it doesn't get more paid reviews on Facebook that misleads people to them. read more

Today was my first time at Ruby nails and I was very happy with my experience. Lisa who did my nails was so nice and welcoming and she did exactly what I wanted. All the staff seemed very nice. I've been to a few nail salons in Naples and Ruby Nails is a gem! read more

3 hours and I never got my nails done - the pedicure was good, but after soaking for 45 minutes was about ready to leave - then the owner/manager let a pedi tub run over and water was everywhere and he was blaming everyone else, very unprofessional. read more

Great find! Peter and the owner take excellent care of my hands and toes! I'm so happy I found them after we relocated to Naples!

I love this place. I'm 19 now and have been going here since I was 15 and I've yet to have a bad experience! Staff is always incredibly friendly and accommodating. read more

Incredibly skilled in Reflexology!! What a relaxing pedicure! Very clean and nice to all of its clients! They truly take their time to ensure that everything is done perfectly! I truly enjoyed my pedicure and was able to relax! A great nail salon with dedicated staff members who want to make you happy! read more

We had an appt. at 12:30 for 3 pedicures and 2 manicures. They didn't start with me until 1pm. We left there with 2 horrible pedicures (one polish is awful and other lady took 5 minutes tops), one manicure and one decent pedicure. They were running late and a bunch of walk ins so my lady said she didn't have time up do my manicure even though I made an appt.!! Just an awful experience for $111! My one daughter is the doing her polish over and we just got home. Very disappointed and would not go back. read more

I made a yelp to make this review! I waited 30 minutes in a pedicure chair before being taken care of. The water got COLD. The price for a BASIC pedicure is ridiculous and not worth it!!! Then getting my manicure: She kept talking on her phone throughout my entire sit. I wouldn't have cared if she didn't stop painting my nails so she could answer the phone and call the person back and forth! They kept hanging up and then calling again with each other? It was annoying and extended my time there. She also cut my nails way too short even after asking her beforehand to keep the length!!!! She cut skin off and made me bleed on two fingers. Overall, I'm upset over paying so much for horrible service! I came to relax but I was more stressed after I left! This was my first and last time going to this place!! read more