Customer service lacking. The man in charge has not a lick of sunshine . A pedicure with no polish35$! The young woman who gave pedicure o think new and not very good. Nails were uneven and had snags. Had to have another person clean it up but definitely not a good pedicure. And most $$ I spent for it. Not good experience. Go elsewhere read more

After being turned away by 2 other salons that "accept walk-ins" in the neighborhood, I came into Ruby nails and Vincent welcomed me with kindness. He did an excellent job & was very attentive to detail in how my nails were shaped and my preferences. The products they use here are visibly high quality as was the service I received. I'm so happy to have found a new local salon that is reliable and welcoming! read more

Ruby Nails II - dip manicure natural nails (no tips) - Nail Salons Near Me - Pikesville, Maryland

Visited this salon as it was close to home. From the door everyone was pleasant and polite. I've been on the hunt for a while and feel this place will be my spot. Mimi did my nails and from the moment I sat down, she explained every aspect of what she was doing to my nails. I had three nails which required repairing and u was hit charged for the repair. The salon overall was clean and tidy. The music in the background brought about feelings of nostalgia - I'm a 70s baby, so, hearing the BeeGees was great! I'll definitely be back to visit for regular dipping powder. read more

Be sure when making an appointment you clarify the date time etc.... Or you may not be seen or ask to come back. read more

No I can't speak for the actual work of the business bc I was never serviced... where should I begin on how they wasted MY TIME bc they're so greedy to hat they would rather waste my time VS saying no sorry we're too booked to help you. They never gave me a time. After waiting 20 mins (I'll get back to the welcome I received) the owner said sit at station 3 I'm helping you right now... wait 7 more minutes ZERO ACKNOWLEDGEMENT... I said thank you for trying to help me and left. Oh but walking in the door no acknowledgment WHY AM I SPEAKING COMING IN TO PATRONIZE your business (you never want to believe that the way you look something you can't change is the reason they act this way, but then 3 other 3 who look like you walk in and they are coldly serviced the same way) DO BETTER RUBYS NAILS read more

We needed pedicures and looked on Yelp for the places in the immediate vicinity. Ruby Nails II was one of the highest rated, albeit not very highly. I am pleased to write that Tanya was outstanding and gave us incredible pedicures. She was very efficient, friendly and extremely professional. The price was competitive. One of our best pedicure experiences. Highly recommended. read more

I had a pedicure and gel manicure on October 30th and just yesterday had the gel removed! True, it had grown out ,but no chipping nor cracking that I have experienced before. Additionally, my nails grew beautifully under the gel. (Haniya?) did a great job and was very detailed oriented. I am away for awhile, but certainly will use her again. read more

I like this nail salon. The staff are friendly for the most part. It is quite unusual to find this level of friendliness in a nail shop. Most of the people who patronize the shop appear to be regulars as the staff appear to know a lot of their patrons on a first name basis. I also noticed that they tend to have conversations with their customers. This is a nice change. I am a hair and nail salon hopper. If I find something wrong, I will take my business elsewhere with no chance for a return. The only problem with this salon is that they have limited staff. Because they have a pretty good clientele and they take their time, this can make the wait a bit too much at times. During my longest visit, I was there at least two hours from the point of entering, waiting and actually receiving the service, which included nails, pedicure or both. They do good work. I can honestly say that my gel nails last and I rarely if ever had a nail fall off or a set that did not last. I also have not experienced nail fungus or anything of that magnitude. If it was not for the long wait times, I would probably be a more consistent patron. What can I say? Sitting idle in one spot for too long is just too much for me. read more

Awesome experience! I stopped in here on a whim one morning because my regular nail tech was missing in action. I was greeted when I walked in and seated immediately. Winnie was very personable and talked to me the entire time. She shared prices and more. I noticed the blue liners are used for all pedicures. Believe it or not, most nail shops do not use those even though they should. I decided to let my daughter get her nails done there also because it was her prom night! She also loved her experience. Needless to say, we have a new nail shop! We was in and out while being pressed for time! read more

Ruby Nails II - Nail Salons Near Me - Pikesville, Maryland

They consistently do a great job. Because Ruby Nails II has so many loyal customers, walking in may be challenging. I cannot always manage appointments because my work calendar is so busy, but every time I go elsewhere because they can do my nails more quickly, I regret it. read more

I came here because my regular nail tech & back up were both unavailable. The shop is easy to find with plenty of parking. When I went inside, the staff looked at me and didn't say anything for about 30 seconds...then greeted me. I had trouble finding a polish because their selection sucks and some of the polishes looked old. The guy at the counter helped me to find a matching gel polish to go with my regular polish for my pedi. I was immediately taken back the pedicure bowl to soak. The tech doing my pedi was in deep conversation with the tech next to her (who was also working on a lady). This continued as she did my pedi...they would constantly whisper, giggle, talk aloud & repeat (while occasionally glancing up at me) -- totally unprofessional IMO. The tech barely used any products during my pedi & callus remover. The pedi overall wasn't that good. The filing wasn't very precise (I didn't notice til I left). The gel manicure was a little better and done by a different girl. She barely used any products during my mani (no soap in bowl, no cuticle softener, barely used cuticle oil & lotion), but the polish job and filing were good. I don't plan on returning; they just seem to be too cheap (in quality) and the salon needs to be cleaned. read more

Ruby Nails II - Nail Salons Near Me - Pikesville, Maryland

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Found a regular nail lady that I love. Who just so happened to be on vacation. Primarily the only reason why I returned here. Went in on a Friday to get a pedicure. Long week. I just want a pedicure. Well after sitting for 15 minutes, they put me in the back and let my feet soak for about 30 minutes because they were busy. So here's the thing. I feel like they put me in the water to sit so I wouldn't walk out. My feet was getting soggy so I took them out. Maybe 10 minutes later someone comes and I get my pedicure. At no point did anyone communicate the wait time or anything to me. I pretty much just sat, I think I only sat because I listened to music on my phone. I didn't want polish this time and asked the lady to just buff it. She proceeds to buff with an old raggedy buffer. I go to check out. And am charged 5 extra dollars for buff because "it takes more time". Really? I sat for an hour with no service, no extra anything, not even an offer for a cup of water and now you want more money from me? Ok. I would have felt better about being charged if they used a fresh buffer and informed me of the up-charge as other places do. No worries I won't be back. I'll be at nail Pro on dogwood getting mani pedis and excellent service. read more

New owner is making changes to this already great salon. Vincent is a superior manicurist and truly interested in doing the best job possible. The shop is clean and staff is very friendly. Highly recommend! read more

Love this place - best gel manicure ever - staff is great and super friendly -

This is the best nail place I've ever been too. Everyone is super nice. You can see they hard work the staff puts forward to ensure their customers satisfaction. read more

Ruby Nails II - Nail Salons Near Me - Pikesville, Maryland

I only go to Ruby Nails. Jacl does an excellent job. He has great customer service. He remembers my name and doesn't talk much, which I enjoy. I have been getting my nails done for years and I thought pain was just part of the process until i started going to Jack. My nails never hurt, he doesn't cut me, and he never rushes. I enjoy relaxing in the pedicure chair while I watch the daily talk show. I occasionally have conversation with one of the elder ladies and i always bring my 5 year old daughter with me. They treat her with the same customer service as they do me. Overall, i love the comfortable and friendly environment as well as the work. read more

If I could give zero stars I would!!!!! I walked in at 2:30 made 2 appointments for 5:30 pedicures. Came back at 5:30 line going out door. Ladies standing around in every available space. They overbooked!!! Clearly the day before passover/Shabbat is super busy like getting in before Christmas. We waited 10 minutes before they took my friend back and had her sit in only available pedicure chair then she waited another 20 minutes before they started her. It was a rushed job, 30 sec. Of actual massage. $24 Not worth it. I sat and waited on folding chair for 20 min before pedicure chair opened for me. They started filling the tub it almost overflowed they weren't paying attention. It's bright, loud, and they have a horrible plug in air freshener that would set off a migraine which unfortunately happened to me. I requested Jack when I made the reservation, well once my friends pedicure was almost finished he came by and said my sister will do you instead and walked away. At this point I said forget it!!! I had already waited over an hour after appointment time. We were new customers and were treated like they didn't care. So I will never ever go back. Way too many choices in the area. I'm not sure how they have a good rating. Clearly I had a horrible experience. The place was not comfortable at all!!! read more

I go here to get my eyebrows waxed on a regular basis. It's cheap, $8, and the girl does a good job. I've had my nails done here a few times, but I wasn't impressed by it. Pretty standard pedicure and manicure fare. They also offer threading, an alternative to waxing. Haven't tried it, but maybe I will for the sake of adventure. read more

I went here to get a basic manicure. They take their time but my nails chipped 2 days after. I would bring my own nail polish next time. You get what you pay for. read more

First time here with my sister.. it will definitely be back , clean, friendly, and thorough.

I love this Nail salon. My technician Cherry is soooo wonderful. She clean and groom my finger nails and toes well. She is always careful and neat when painting my nails. I have found some nail techs apply too much polish to my nails which causes the polish to dry on my cuticles which is a terrible sight to see. But with Cherry I NEVER HAVE TO WORRY ABOUT THAT! Shes the BEST!! read more

The quality of work speaks for itself!! While the wait may be long and an appointment hard to come by that only speaks to the high demand here because their work is SO good. Always greated pleasantly and I make sure I tip. When you find a good thing sometimes you have to put in a little extra! read more

No one can touch my nails other then Jack.He has mastered the art. He doesn't speak much but he takes his time.His wife does great eyebrows! Loooooove them! read more

I had acrylic french tips on and was going in to get them removed and get a regular french manicure. I went in about an hour before they closed. A newer woman employee greeted me. She started to file my nail down and asked me what length I wanted and I explained I wanted them off completely not an acrylic refill. She gave me a rude face and then had me place my hands in the bowl of acetone for 1 minute (maybe less) and she took out a random acrylic nail and RIPPED my nails off from underneath. I jumped back and said it was painful and that I would rather return in the morning so they didn't have to rush and she said "nooo its okay". After she ripped my nails off, she gave me a horrible french manicure on my now destroyed nail bed. I will never return. Very disappointed after years of coming. Just recently the service is horrible there, go next store to Nails Spa! read more

Dirty place, mean girls. I was overcharge. Never come back.