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    Ruby Nails and Day Spa

    3.1 (46 reviews)
    Open 9:30 am - 8:00 pm

    Services - Ruby Nails and Day Spa

    Massage

    Nail fill-in

    Toe nail fill-in

    14 More Services

    Hand nail fill-in

    Hand and toe nail fill-in

    Manicure

    Manicure and pedicure

    Pedicure

    Nail polish change

    Toe polish change

    Hand polish change

    Hand and toe polish change

    Nail polish removal

    Toe polish removal

    Hand polish removal

    Hand and toe polish removal

    Nail repair

    Ruby Nails and Day Spa Photos

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    This is what i asked for.

    Title: Disappointing Nail Salon Experience: A Missed Opportunity for Pampering Rating: (1/5) Date of Visit: June 30, 2023 I recently visited Ruby Nails and Day Spa in hopes of treating myself to a relaxing before my wedding with my bridesmaids and rejuvenating experience. Unfortunately, my visit fell short of my expectations, leaving me disappointed and dissatisfied. Upon arriving, I was greeted by a friendly receptionist who seemed overwhelmed by the number of clients. Despite this we had an appointment but the wait time was considerably longer than expected. I understand that businesses can get busy, but the lack of communication and transparency regarding the delay was frustrating. Once called in, I was taken to an untidy nail station. The tools and equipment seemed ill-maintained, which raised concerns regarding hygiene and sanitation. While the technician attempted to tidy up, it was clear that cleanliness was not a priority here. During the manicure, the technician's lack of expertise became evident. The filing was rough and haphazard, leaving my nails uneven and jagged. I also had showed her a picture of what i wanted and she said ok confidently and messed them up a lot. She never let me look at the during the process so when i tried to correct her so they looked proper she said ok and just left it. Additionally, the nail polish application was sloppy, with uneven coats. Furthermore, the nail salon's ambiance was far from relaxing. There was excessive noise from loud conversations between staff members and other customers, making it nearly impossible to unwind and enjoy the experience. The lack of privacy added to the uncomfortable atmosphere, as conversations about personal matters reverberated throughout the salon. Overall, my experience at Ruby Nails and Day Spa was far from satisfactory. The lack of professionalism, poor hygiene standards, subpar nail services, and the unwelcoming ambiance left me feeling frustrated and dissatisfied. It was a missed opportunity for a truly pampering and enjoyable experience. I hope that the management of Ruby Nails and Day Spa takes these criticisms constructively and works towards improving the overall customer experience. With attention to cleanliness, further training for technicians, expanding their color and design choices, and cultivating a more serene environment, this nail salon has the potential to provide a delightful experience for future clients. Remember, a little extra effort and attention to detail can make all the difference in creating a memorable and satisfying nail salon experience. She also wouldn't give me my card back until she got the tip on her phone. Which I wasn't planning on tipping her because of how awful the nails turned out.

    I'm really disappointed. These are the worst acrylics I have ever gotten, they are extremely thick and lumpy. The person doing my nails drilled my skin several times and it was very painful and drew blood. They look extremely messy and are all over my fingers and all the way around my nail. I definitely just wish I could have my money back. They are also very inconsistent, each one is different lengths and different distances away from the cuticle.

    On the edge. Polish peeling on every finger
    Taylor S.

    Walked in to the receptionist just lounging in the waiting area, there were toenail clippings on the floor, and the owner was screaming at people across the shop the entire time. It was so chaotic in there! I had planned to get a fill and pedicure with a friend, my nail tech was very impersonal and on his phone the whole time FaceTimeing someone. He said maybe 3 words to me, kept grabbing and yanking my arm and never asked how I wanted my nails. I got chrome nails ($15 upcharge) and it is flaking off literally 2 days later. My friend and I skipped the pedicures due to the uncomfortable environment and dirty conditions. Save yourself the time, GO TO POSH in Jenison and actually relax with a good conversation in a clean environment.

    acrylic white chrome, square round

    5+ stars. I've been coming to Ruby nails for all my nail care needs for a while now. All the staff is so friendly, and when I need to book with them they can almost always get me in no matter what. I really needed to get mine done today so I called ahead to see if they could get me in. They told me I could could come right in and they would take me. Sure enough I didn't have to wait and got taken care of right away. Shout out to Tracey! she's so kind and talented and is just so good at what she does. They all are. Super easy to find location, they keep it nice and tidy and have so many options for you to choose from. Prices are super decent, so if you're looking for your next go-to nail spa look no further

    Pedicure Prices

    First time visiting Ruby's and it was a good experience overall for me! I got the most basic mani/pedi there was for $45-but there are other levels as well. It was busy, but they had 9-10 employees in there working, so I don't think anyone who walked in (or had an appointment) had to wait. While the man who did my manicure took a very long time, his attention to detail was much appreciated. Even after I had been sitting with my nails under the dryer for about 10 minutes he came back over to put another too coat on for me to make sure everything was perfect! Its now been over 24 hours since I got my nails done, and I already have a few chips missing--but I fully blame that on my work, and am not too bothered by it. Maybe next time I will try the shellac nails like he recommended (for longer wear).

    Star nails
    Ashtyn N.

    Danny did a great job once again! I thought this would be a bit harder but linda assured me they could do anything!! Love the nails :)

    Daphne S.

    I called to make a same day appointment for the afternoon. When I walked in for my appointment, I was serviced right away! Vee did my nails and she was so incredibly kind. My nails look exactly the way I pictured, and high quality too. Very happy with the service, environment and prices of this place. Will definitely return when I am back in the area!

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    10 months ago

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    2 years ago

    Always a great experience when I visit Ruby's. Would recommend it to anyone looking for quality service.

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    4 years ago

    Grandville's best kept secret! Top notch service! Always good service. I Highly recommend.

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    Page 1 of 2

    Ask the Community - Ruby Nails and Day Spa

    Review Highlights - Ruby Nails and Day Spa

    Vee was my nail tech, my nails turned out beautiful.

    Mentioned in 3 reviews

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    Massage Envy

    Massage Envy

    3.1(31 reviews)
    1.6 mi
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    I went to Massage Envy in Grandville for the first time and was looking forward to a relaxing…read moreexperience. I arrived on time, but there was some paperwork to complete beforehand. It would have been helpful if they had sent that information in advance so I wouldn't lose session time. I met my therapist and let her know the massage was for relaxation since they offer pain relief and other types. She didn't ask about my preferred pressure or any focus areas. But we got started and at first the pressure was a little firm so I do appreciate she adjusted once I shared that with her. At one point, she applied an alcohol-based substance to my feet that smelled and felt like hand sanitizer, which was very different from the lotion she used elsewhere. Then she moved from my feet to my arm -- a bit unusual in sequence -- and ended up only massaging one side of my body before stopping because time ran out. When I checked out, I shared some of my feedback with the front desk, but the staff seemed more focused on getting me to sign up for a membership package. After I politely declined multiple times, the receptionist directly asked how much I planned to tip the therapist, which felt uncomfortable. Overall, it was an odd experience which is a bummer since the place is nice and was very clean when I arrived.

    A little sore but that was expected on my first massage. I really enjoyed myself and everyone was…read morevery friendly. Nelida worked all my muscles gave me some recommendations for my massage, and some advice when I left. I'm definitely returning

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    Ruby Nails and Day Spa - othersalons - Updated May 2026

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