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    Ruby Mountain Motors

    1.7 (6 reviews)
    Open 9:00 am - 5:00 pm

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    Photo of Mark B.
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    2 years ago

    The whole team were amazing. I travelled to Elko to pick up a car and they made the whole purchase a breeze.

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    25 days ago

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    2 years ago

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    2 years ago

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    3 years ago

    typical used car dealer. selling cars unsafe for highway use. ie bald tires. tries to sneak in extras like warranty's. would not recommend.

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    Photo of Phil P.
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    6 years ago

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    Elko Motor Company

    Elko Motor Company

    (40 reviews)

    I made a mistake and purchased a car for Elko Toyota. Long story short its 7 months later and I…read moredont have a second key fob for my brand new car. They ordered the key fob and told me I have to pay for the key fob again if I want my fob that I already paid for. Avoid this place.

    Not even one star! Our car broke down yesterday, so we left it at the Elko Dodge dealership with a…read moretow truck overnight. We left a note explaining that oil was leaking from the car and it was emitting smoke, emphasizing the urgency of the issue. When we arrived at the dealership the next morning, DANIEL at the service greeted us and seemed to mockingly inform us that none of their technicians were available to inspect the car. He also mentioned that the engine might be beyond repair due to the extensive oil leakage and casually offered to buy the car for a mere $4,500, almost jokingly. (Btw the car is dodge ram srt 10 with the viper engine) :))))))) Undeterred, we searched for a mechanic online and discovered Grease Monkey, which had received excellent reviews in Elko. Despite Daniel's discouragement, we decided to give Grease Monkey a chance. Fortunately, Brady from Grease Monkey went out of his way to come to the Dodge dealership to assess our vehicle. Following his inspection, we had our car towed to Grease Monkey, and we had an excellent experience with them. In stark contrast to our disappointing encounter at ELKO CHRYSLER DODGE JEEP RAM, Grease Monkey delivered exceptional service. They prioritize quality service over profit, making them a highly recommended choice for car repairs. Finally, I really wanna mention this to Daniel, I hope one day you learn that you are not supposed to mock a costumer especially when they are need of your help by offering to buy their car for cheap because it broke down. And I hope the dealership owners can read this comment!!

    Gallagher Ford - Gallagher Ford

    Gallagher Ford

    (20 reviews)

    DO NOT TAKE YOUR CAR TO THIS SHOP!!! Unless you like being ignored and not having a car for over a…read moremonth. Horrible communication and my car seems to have a new problem every time i get someone to answer the phone,and that isn't very often.

    This is a really bad place to do business with..I took my car in to get a NEW transmission put in…read moremy 2020 ford eco sport..They allowed my car to sit in the hot sun in their yard for about 8 months I was told they had received approval for a NEW transmission with an unlimited mileage warranty.. so then I waited another couple weeks and started calling..same thing different day..then ten months went by and I was told that they where in process of replacing it and would be done soon..couple weeks ago by and keep receiving empty promises of completion dates .NOTHING was getting done. Then my family went in and let them know 11 months was long enough and we where going to contact ASE and ford to make a complaint and go from there. Well they get the car done in four days, paid for a rental for time to finish the car and then called me to come get it. 8 weeks down the road the car is no longer accelerating as it should. I took it into another car dealership for a second opinion..well upon checking the transmission fluid the mechanic said it was extremely overfilled which can destroy the transmission and cause complete engine failure. And the fluid was black. The mechanic does not believe it was flushed properly or a new transmission was put in..they stopped work and suggested I take it back to ford. Once again Casey Gallagher, Casey the service manager, neither where available. They booked an appointment for the following Tuesday. I called Casey to let him know I was bringing it in and he informed me that even though the warranty was solely through ford, he refused to service my car. That right there tells me he knows he didn't do things right and failed to take responsibility for the poor work they did do. I contacted Ford and made a complaint and will continue until my car gets the work I paid for. Would not recommend this Ford car dealership to anyone... Horrible experience.

    Ruby Mountain Motors - car_dealers - Updated May 2026

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