Excellent very great technique feel amazing made sure I was at right pressure…read more Robert

I travel quite a bit and suffer with sciatica nerve issues. I stopped by KC Relax in Livermore and…read morewas amazed at the skill my therapist showed. Her name was CIci, (a very beautiful lady by the way) and her therapy helped eliminate the pain. I left feeling 100% better. The facility was clean, and well maintained, and I was comfortable at all times. I have returned several times since and their service always excellent!

There was a huge language barrier, which normally isn't a problem…read more I arrived and they scanned my code, I let her know there was two and she said it's okay. She walked away. She then showed us to our room. I was with my lady getting a couples massage. We were getting undressed to lay on the table and she knocked and we said one minute and she proceeded to open the door to scan the second coupon I had mentioned earlier, while leaving the door wide open and my partner was undressed. That was a problem. The massage was okay. Felt rushed at times and limited massage oil. Not my favorite massage as the two ladies that were working in there kept talking to each other pretty loudly and it was hard to enjoy the massage. After the massage was over, my lady went to the bathroom and there was a different lady at the front. She let me know that I had to wait at the front. As I walked to the front she asked who will be taking care of the $35 per person minimum tip. I said what? She mentioned that $35 per masseuse is what we should tip. I asked her that's strange.. in all of my history getting massages, I've never been told that there is a minimum to tip. She got very angry with me and slapped the table a couple times and said, I'm not going to argue with you guys.. just leave what you're gonna leave and go. I later realized they were requesting the same amount we "saved" from the coupon. I was going to tip them for their work but after the way she was talking to us and guilt tripping us for it, I ended up just walking away. Will never come back.

Their massages were fantastic and truly relieved my back tension and the pain in my hands caused by…read morearthritis. The room was beautiful and lovely, and my massage therapist (Jennifer) had a wonderful, cheerful laugh that made me feel very relaxed and comfortable!

I've come here a handful of times, and they've always been able to accommodate. I always ask for…read moreNancy, she can always tell where I'm holding my stress. Will definitely be returning!!!

I attempted to use the Yelp internal communication system and it was intermittent at best and so I…read morecalled and I told them. I said I could actually be in Livermore in 40 minutes and they were able to accommodate me. I am ever so appreciative. As for the massage itself went very well, they understood that I wanted the hot Stone to be part of the session and they just went the extra mile and I am Especially grateful because I've been experiencing some severe discomfort in my neck and for the first time ever in my lower back for a week. When I walked out 95% was no longer noticeable so I wholeheartedly recommend them. There is a little language barrier, but apparently it didn't create such a problem that I did not as a customer feel I got everything I asked for thank you. Hope to be back. I don't live in Livermore. I was visiting my daughter in Tracy. It was worth the 40 minute drive.

Hidden gem!! The…read moreplace is clean... lots of plants, so relaxing! I availed the 60-'minute hair spa + facial. Love love love! I didn't get the name of the therapist, omg, her facial massaging is so relaxing!!! Oh wait, there's a complimentary drinks... got the chardonnay... whola, so relaxing that i fell asleep!

As always, Courtney is amazing. Super attentive and spot on for attention to detail. She remembered…read moreme from my last visits and service is always relaxing. I always feel like a new person after leaving Velvet because of her. Definitely recommend Velvet Headspa just because of her.

I stayed in the honeymoon suite prior to my event there. Its a beautiful enormous room with a…read morefireplace , large white couch and huge comfy bedroom . The bathroom was dirty and disappointing. The jacuzzi tub was filled with hairs from previous tenants - the jets had a brown build up in them that came off with my disinfecting wipes. The filter for the tub was filled with trapped hairs . The shower caulking was falling down like a shoe lace and brownish. The outside baseboard was BLACK ! It appeared to be attempted white paint over it The window in the bathroom we opened for air was filled with large piles of dead roasted looking bugs . I send over the pix - I was given a partial refund and told the building was aged and working on renovations - also told the housekeeping failed to clean the bathroom area. I was extremely disappointed- was told someone from management would call - they did not. Very disappointing- I saw the black baseboard when I came a month prior - made a comment about it- was assured it was being taken care of - bit white paint is not the way to cover up mold My event was amazing though- food was good and event room was clean! Taylor Lobb was amazing!!!! Love her- she's the best! Did everything I needed - communication was great- I recommend using them for spa and events !!!

Cute little Day spa for a friends birthday. Booked weeks ahead of time to secure an early morning…read moretime for 3 people. - located deep in the farm & wine area of Livermore, off Vasco. Arrive early as a few of us were misguided by GPS & unfamiliarity of area. - Employees were pleasant. After massage we wanted to try the Mimosas, very tasty although small champagne glass size. Priced @$9 each. Spa Area- located in the back of resort. Pool and jacuzzi use w/an additional fee. Lockers for clothes if changing into a robe. My Masseuse, Katie was amazing. Highly recommend. Overall , had a nice but seemed to be a quick visit & would love to have a staycation one night.

I have been coming here for facials for about a year and would not go anywhere else. Madison does…read moresuch an amazing job, listens to all your skin care needs, and makes the experience so relaxing.

Heavenly treatment is right!! Stopped in for a deep tissue massage with Stephanie! And believe me…read morewhen I say she is the light, the way, and the truth! She was incredibly intentional with the massage and made sure to check in. My back is a touch demonic, so it takes a patient and resilient had to get it to yield even a little bit. Price for my massage was super reasonable, and I am so ready to make this my go to spot!

Sandy did an amazing job for my holiday nails i love them she was so polite fast and nice!!…read more i love the owner Jackie come and see them all!!!

Love my dip powder manicure from Sandy! Thanks for your…read moregreat attention to detail. Have been going here for years and the quality is always great.