I had a extremely unpleasant experience at this facility. I called and made an appointment for a 1 hour massage. I was told on the phone it was not busy and come now. Upon arrival I am shown to room, payed the 1 hour fee and massage begins in few minutes. Less then 5 minutes later another customer rings bell and she excuses herself to let them in. She then returns and says they are to busy for a 1 hour massage and wants me to change to a 30 minute massage and offers to refund $20. I told her no, I called made appt. they can wait or come back. She leaves and another woman comes in and says to busy for 1 hour. I tell her same thing, why did you make appt. I told them to worry about me and not other people since I was already there. She asks if I would wait for the other persons massage and then they can do an hour. I again tell her no, that is unacceptable, I made an appt.
At this point I am very frustrated with the whole scenario and tell them I am going to leave and give me all my money back. I quickly dress and young lady returns and tries to only return $40.00 of the $60 I paid. I finally get all my money back and leave. I have been there before and have never experienced this kind of treatment. On a side note the place reeks of cigarettes and is not the most relaxing odor.
Management needs to get this straightened out. It is entirely unprofessional to make appointments, accept money and then try to change them after service has started.
Don't waste your time here fellas. read more
