When he couldn't address my issue regarding my cracked windshield, he found someone who could, and…read morewent out of his way to help me out. Really impressed!

After throughly researching on Yelp and Google for a good repair shop, I finally came across JBI…read moreAutomotive. I sent a message on Yelp and Jerry was very responsive and helpful. His prices were fair and he answered all of my questions. I love how honest he is and how he called me to provide updates. He didn't have a part in store for my oil change and called me to provide me with the option to go elsewhere or wait until he could get a new part. I decided to wait because I trusted him. I had a service B performed on my Mercedes and asked that he also check my entire car to see if there was anything else that needed to be repaired. He later called me, found that my rear breaks were worn and provided me with a quote of the cost and I asked if he could replace them. On the day I picked up my car, Jerry was very friendly and took time to explain everything to me and even helped me replace my car license plates and put on my registration sticker. I highly recommend him if you're trying to find a diligent, honest and patient mechanic. I will continue to bring my car back to him and recommend him to my friends and family. Thanks so much for everything Jerry!

My daughter brought her car there for 2 new back tires on Friday. By Saturday one of the tires was…read moreflat. Being a holiday weekend there was no one to call until Tuesday. It had been 5 days and she has to pay for a Brand new tire again because there was a small hole in the side wall of the tire. They told her that she declined the warranty when she booked the appt. Wouldn't recommend

I see from another review that Scott has been the manager at this location for years. He took my…read morename and number when I called to set up an appointment (he was busy) and I was pleased when he returned my call promptly. My appointment for a repair was honored and I was very satisfied with their service. When it comes to buying tires, they'll be my first choice.

My family and I had been going to Ridgeway for almost 30 years. No more. When my car suddenly was…read morevery noisy, I made an appointment-took 4 days just for them to get me in. I was told there was a hole in the catalytic converter, and they didn't fix those. No advise on where to go, what to do ,just get out and don't bother them anymore! SO I AND MY FAMILY will do so!

My car battery died and they got me right in. They were very nice and helpful. Made my entire week!read more

I bought 4 new tires,spent over $1500 tires,line up and oil change.month later I'm back with two…read moreback balled tires due to the line up wasn't done correctly, went back for oil change and tire rotation yesterday had a blow out last night on front tire,I took tire in for repair 8 am was told I'd get a call when it was ready never got that call so I called them and was told it'll be ready by 5 pm I get there before 5 and they're closed now my car is sitting on jack stands til morning. I'm not going back they have lied twice I will not give them a third time.

Had vehicle in shop 5 days. Manager was rude and lied. Fixed 1 caliper. Charged $580.00 and the…read moretechnician called my husband an asshole after we paid! Terrible experience.

I've been going to them for years and had 3 cars worked on by them. They always do an amazing job…read moreand they only complete the work that you need. They have a nice comfortable waiting room and everyone is very nice. Sometimes it takes a little long to get in for an appointment , but I would rather wait to have someone I trust work on my car!

Jack and the crew went above and beyond helping me with my grandpa's 1955 Oldsmobile. I appreciate…read morethem accommodating tows and repairs while I'm stuck on the opposite coast in California. Thank you, Complete Automotive Solutions.

They have done my car inspections most every one of the 17 years I have lived in New York…read more Extremely good, fast, and nice people.

Want to give a thank you to Howard Road Garage in Gates. They did a wonderful job of diagnosing my…read moreair conditioning issue and getting me up and running. It ended up being just an a/c relay, which basically cost $15. I paid mostly for the tests that assured me my air condition system was working properly and that my issue was an electrical malfunction. Before going to Howard Road Garage I went to one of the major complete auto care shops because my ac wasn't working. And they gave me a quote of 2500.00 saying that it was my compressor and the serpentine belt. I also was going to buy a set of tires with all of the additional bells and whistles for installation for the total work to come out to $ 4100. Good thing I didn't fall for the first Big Box company's suggesting and went for a second opinion. I paid approximately 10% of what the Big company tried to charge me for repair of my air conditioner. And now I can be cool in the summer again. Thanks Howard Road Garage. A family owned business. Small Businesses are awesome!

Tony and his son are trusted mechanics they will not, do estimates and break your car and tell you…read moreto fix something they orchestrated to get money out of their clients , L&T auto are the most trusted mechanics in Rochester, you won't have to worry about them being truthful and proving excellent repair for you vehicles

Most honest mechanics in the city! Family owned business with A++ mechanics that aren't in the…read morebusiness of selling you stuff you don't need. I reccomend them to everyone I know and those people found their forever mechanics as well! Thanks again L&T.

Tim and the rest of the Elmgrove Auto team are wonderful. They are trustworthy, reliable, and…read morefriendly. We have been satisfied with all maintenance and repairs they have done for us. We will continue to use their services for our own vehicles and recommend them to others.

The kind staff at Elm Grove Auto were such a relief to come across. My husband and I moved from out…read moreof state, didn't know a soul, and were concerned with finding a trustworthy repair shop that would truly have out best interest in mind. Elm Grove Auto was just that. I would recommend them to anyone in a heart beat. They are honest, hardworking, and always gave us full transparency. In many situations with our car they went above and beyond, and we couldn't have been more grateful as surprise car expenses can be a real financial strain at times. We got to know Lou and Bob well and they treated us how you would treat family or friends. Since we moved away from Rochester at the beginning of the year, this has been one of the businesses we miss most. So so thankful we ran across this shop and the people that work there. Thank you so much!