Tried to get appointment in March. Called during office hours. Left message to call me back. No one…read moreever did. Now I think the ulcer has taken over my stomach. Can't get food down. Stomach is too full The office manager there is playing with people's lives. Go to anyone else but this Dr. she won't call you back to make an appointment. Good luck so you don't have to die like this Catherine Denner. Westfield.

As always, Dr. Mandal is a professional, period. Her and her support team are awesome. Dr. Mandal…read morehas been my primary for years and has never steered me wrong. Referrals are just as pleasant as her. Dr. Mandal... great person period.

Dr. Mandal has been my primary care doctor for several years, and I always feel heard and supported…read moreby her. She takes the time to listen and helps me talk through my symptoms. Her referrals to other specialists have connected me with other caring clinicians. Dr. Mandal is very compassionate and has a warm, calming presence. I also love that she's out in the community providing health education to improve the quality of care for women in midlife. I highly recommend her.

Dr. Shen has been my primary care physician for many years now. I have seen him for annual…read morephysicals (which are very thorough compared to any other physician I've seen in the past) and have seen him for illnesses along the way. He has always been patient and eager to help. He helped me to get well, always prescribing necessary OTC and prescription medication. His office staff has been efficient and friendly and prompt with call-backs and more. I am in my 50s now and have seen many physicians over the years, and I can say that Dr. Shen has been one of my best doctors. Please see him! He is very smart, thorough and caring.

Shyster!!! Billed for unauthorized Medicare service And sent me to collections!…read more I was in the recovery room at Overlook Hospital after breast cancer surgery. I was having a difficult time recovering from the anesthesia. The staff decided to call my family doctor for advice, apparently Dr Edred Shen was on-call. He arrived at my hospital bed, spoke to me for 5 minutes & had zero advice as what to do. He sent me a bill for $225. I submitted it to Medicare & they said it was ineligible to be paid. Edred Shen sent the bill to a Collection Agency his office retains. I sent his office the letter from Medicare, saying service was not eligible to be paid. Edred Shen continues to send Collection Notices. Obviously, he must bill a lot of patients for services that are unnecessary. He has sent the $225. bill to collections!! I have sent him the statement from Medicare, showing he is not entitled to payment

This review is long overdue. I went to Summit Medical Group today for lab work. I walked in a tad…read morebit late (Sorry!). I was immediately greeted with a smile by the phlebotomist. She verified my information and took me in after checking in the next person behind me. The service was fast, efficient and courteous. I do this review because I have been going to various locations of Summit Medical Group for 20+ years and for over 20 years the service has been spectacular. I started with them when my son was about 2 years old at their Short Hills location. I've used theirs Urgent Care, After hour Doctors, internal Medicine, Labs, Radiology, Gynecology, Podiatry, Orthopedics, Endocrinology, and a host of other specialties. Throughout the years I have had more memorable/pleasant experiences then unpleasant. I hate getting blood drawn and have 1 good, visible vain, but the staff always seem to put be at ease. The young lady today was more than great at her job (Shame on me for not getting her name, but she's been there for a few years), she was very professional and personable; it's because of people like her that Summit Medical Group is such a growing success. She not only provided stellar service, but World Class service. Not to mention the facilities and restrooms are always clean. So if you are seeking A great Medical Practice you may want to look at Summit Medical, they have so mNy locations Morristown, Florham Park, West Orange, Livingston, Berkeley Heights, WestField, Warren and some that I don't even know about, but they have worked for me. Truthfully I've only had 1 unpleasant experience in 20+ years and it's not worth writing about, because in this case the good truly outweighs the bad.

Unbelievably rigid staff. I arrived 10 minutes late and was told I couldn't be seen. It's ironic…read morethat doctors expect patients to be perfectly on time, but frequently keep us waiting in the exam room for 30+ minutes past our appointment times. This office clearly views their time as more valuable than yours. Save yourself the frustration and find a doctor who treats you like a human being rather than a slot on a spreadsheet.

You might think a practice associated with Summit medical group would be of a certain caliber, but…read morethis place has excessive wait times and a terrible parking situation with no accessibility ramp for folks who are unable to use the steps (there is a lift, but a ramp would be helpful) They called my mother before 8am to change her appointment from noon to 9:45am and then she had to wait over an hour and a half to be seen! I had long since abandoned this practice for my medical needs and I'll be encouraging my mother to do the same. I realize these are strange times, but this has been an issue here prior to Covid.

Family has been coming here for 20+ years, but starting to see a change now…read more They are 'all business'. is it related to the practice being acquired by a larger company? Who knows, but not liking the current direction here.