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    Ruben's Smoke Stack

    4.6 (21 reviews)
    ModerateTobacco Shops
    Open 9:00 am - 9:00 pm

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    Alex S.

    A very nice relaxing and welcoming atmosphere. Cigar selection is great and prices and quality are spot on. I always start off with house selections, both mild and Maduro (my favorite).

    H H.

    Chill place to grab a stick Not a huge selection but has good variety In house cigars are decent Plenty of leather chairs for seating I would suggest leaving out food menus and maybe a place to pick up booze Great place will return

    A large CigarPass.com meet & greet and reunion here in March 2013
    Jake L.

    I came here to meet some new friends and some old that I met at the IPCPR in 2009 in New Orleans. Ruben is a 100% class act, and very hospitable. He opened his doors to our large group with open arms and treated us all very well, comping some drinks along the way and passing out a small box of Tatuaje Little Monsters to thank us for our business. He has some rare cigars that are difficult to get a hold of and stock year round, namely some of the Fuente Hemingway Maduros. Furthermore, he had plenty of stock on the Little Monsters and even still had some Tatuaje Black Lanceros on the shelves. The shop is classy with plenty of seating and if you get hungry there are some good places to grab a bite to eat within walking distance. If I lived in the area, his shop would be my go-to B&M.

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    9 years ago

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    13 years ago

    They have a large selection of cigars, and the people are friendly. I hung around in the lounge and watched a movie while I smoked my cigar.

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    Ask the Community - Ruben's Smoke Stack

    Review Highlights - Ruben's Smoke Stack

    And yes the walk in humidor is great and while i am not a cigar smoker and know almost nothing about cigars...

    Mentioned in 4 reviews

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    Casa de Montecristo

    Casa de Montecristo

    (169 reviews)

    $$

    Had a wonderful experience shopping here because that's exactly what it is: an experience. You'd be…read morehard-pressed to find a more impressive shopping selection for cigars around. You can spend an entire afternoon going through their selection. The best part is the staff encourages it. No rushing, no pushing. They encourage you to take your time. They are also very knowledgeable and helpful with their recommendations. The store is well-laid out and there is something for every budget here. They are friendly to new cigar hobbyists as well as seasoned ones. Prices are fair. Fellow customers are also friendly and always willing to strike up a conversation. Cigar accessories are also well-represented. Stop by for your next smoke. You'll be glad you did.

    Tonight I had one of the worst customer service experiences I've ever encountered at Montecristo in…read moreParamus. I stepped away from my table for roughly two minutes to use the restroom, leaving my jacket, my drink, and a cigar I was actively smoking. When I returned, my entire table had been cleared including my cigar despite my personal belongings still being there. I asked to speak with the manager, Ric, to explain what happened. Instead of taking ownership or attempting to resolve the situation, he told me he "didn't know I was coming back" and decided to clear the table anyway. Even after I pointed out that my jacket was still at the table, he simply said it was an error and there was nothing he was going to do. What made the situation even worse was his attitude. He then questioned whether I had purchased the cigar there and tried to tell me I should have paid a $10 fee for bringing one in something I have NEVER been charged in my many previous visits. Rather than acknowledging his mistake, he doubled down. I suggested a simple goodwill gesture allowing me to buy a replacement cigar at a discount and he flatly and rudely refused. When I asked what he could do to make the situation right, he said "nothing" and ended the conversation. Mistakes happen in hospitality. What's unacceptable is the complete lack of accountability, empathy, or basic customer care from management. The dismissive and confrontational response turned a simple error into a truly negative experience. Based on how this was handled, I will not be returning and I would strongly caution others about the level of service they can expect if an issue arises.

    Ruben's Smoke Stack - tobaccoshops - Updated May 2026

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