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    Casa Hispaniola

    4.4 (11 reviews)
    ModerateTobacco Shops
    Closed 11:00 am - 6:00 pm

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    1 year ago

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    11 years ago

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    4 years ago

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    8 years ago

    I love a nice spot where I can unwind after work. This place has a nice variety of cigars and a beautiful ambience. I will be back soon.

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    7 years ago

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    12 years ago

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    11 years ago

    A cigar shop with soul. Music and personality just are of the few elements that I found in this cigar connoisseur spot.

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    9 years ago

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    Review Highlights - Casa Hispaniola

    The lounge itself is in excellent shape, and is a great place to relax or hang out.

    Mentioned in 2 reviews

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    Casa de Montecristo

    Casa de Montecristo

    4.1(169 reviews)
    5.7 mi
    $$

    Tonight I had one of the worst customer service experiences I've ever encountered at Montecristo in…read moreParamus. I stepped away from my table for roughly two minutes to use the restroom, leaving my jacket, my drink, and a cigar I was actively smoking. When I returned, my entire table had been cleared including my cigar despite my personal belongings still being there. I asked to speak with the manager, Ric, to explain what happened. Instead of taking ownership or attempting to resolve the situation, he told me he "didn't know I was coming back" and decided to clear the table anyway. Even after I pointed out that my jacket was still at the table, he simply said it was an error and there was nothing he was going to do. What made the situation even worse was his attitude. He then questioned whether I had purchased the cigar there and tried to tell me I should have paid a $10 fee for bringing one in something I have NEVER been charged in my many previous visits. Rather than acknowledging his mistake, he doubled down. I suggested a simple goodwill gesture allowing me to buy a replacement cigar at a discount and he flatly and rudely refused. When I asked what he could do to make the situation right, he said "nothing" and ended the conversation. Mistakes happen in hospitality. What's unacceptable is the complete lack of accountability, empathy, or basic customer care from management. The dismissive and confrontational response turned a simple error into a truly negative experience. Based on how this was handled, I will not be returning and I would strongly caution others about the level of service they can expect if an issue arises.

    We visited the lounge on sat afternoon.Everyone in humidor room was very nice and helpful.Until we…read morewent to bar..The bartender was extremely rude and seemed bothered.Unfortunately we will not be returning..

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    Casa de Montecristo
    Casa de Montecristo - Hoyo de Monterrey Habana cigar- we smoke the good stuff

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    Hoyo de Monterrey Habana cigar- we smoke the good stuff

    Nat Sherman

    Nat Sherman

    1.0(1 review)
    2.6 mi
    $$$$

    Do NOT trust NatSherman.com. They get you to order by posting sale prices online and then call you…read moreto tell you they will not honor their price, not even for one box of cigars. A business that does not honor the price they have had on their website for over 2 months is not a good business. I ordered a box of Casa Fernandez Anagorsa cigars 2 weeks ago at a good sale price there. They arrived. They were a bit dry (not even a water pillow included in their ground shipping) but I figured it was a good price so I'd just bring them back to life in the humi for a few months before smoking them. I went back online there and the price had gone up to over 15% higher than anywhere else I could find them on the web. What an increase! So, last Friday I ordered a few boxes of Casa Fernandez Miam Reserva Toros since those were still on sale (or so I was lead to believe). This morning I get a call from Tina at Nat Sherman who says their online price was an error and they cannot honor that price for any of my order but they'd be happy to charge me more than 10% higher than anyone else online and throw in a free cigar and free shipping. I cannot remember the last time a business would not honor their posted price. I also cannot remember the last time a store has pulled such a scam. Shame on you Nat Sherman. Add to that the fact that their only good review on here is from a guy who seriously sounds like he works for them in the marketing department (telling you you're gonna get the ladies with nats. and knows everything they carry, gimme a break.) and I'd just steer clear of this company.

    Casa Hispaniola - tobaccoshops - Updated May 2026

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