Infinity Heating and Cooling came highly recommended by several neighbors and I can see why…read more They were on time with great communication. Their tech identified the problem, found the part in stock and made the fix all in one afternoon. It was refreshing to have a company come in and provide a service without trying to upsell everything We highly recommend this company

Can't be happier with the service! Top quality service from a great team of guys. Infinity is a…read more10!

Last week our downstairs Nest thermostat said it didn't have power. After troubleshooting myself on…read morethe app we knew it was time to call the pros. Found these guys after searching online and there's a reason why they have so many reviews on other platforms. We called late in the morning and our tech Cameron was here within a few short hours. Our downstairs unit is very old, original from 1990. All that it needed to be fixed was a fuse. He also checked out our upstairs unit which was has always acted funny since we moved in and made sure there was enough refridgerant, wires were good, etc and reset our upstairs Nest. Overall, we thought our AC going out was going to set us back several thousand dollars. With Cameron's expertise, it only cost us a little over $200. And he didn't even collect that day bc he wanted to make sure everything stayed up and running before they billed us. It's been almost a week and everything is great. I forgot how hot it still is outside since I've been in the house the past few days and didn't realize yes it's still summer.

I can't say enough about the salesmen Mike, the installer Jose & his crew and the quality of the…read moreheating & a/c unit installed. Mike listened to us, after we explained what we wanted for our garage, Mike then told us what unit he would recommend & why. Helped us with funding & arranged install within 2 days. Jose & his crew showed up and immediately went to work. That night the owner of the company Ray called. The unit is sooo good, it cooled off the garage so fast & cold my wife even complained she was cold & shut off the a/c. I very very HIGHLY recommend this company for any of your heating & a/c needs!! Everything from regular service of your units to buying a new system.

Had two more consecutive occurances where i had called Polar Air and they were available same day,…read moreagain, arriving EARLIER than their timed window. First time was to my own house where the furnace/fan unit wasn't running but outside condenser unit was. Issac had arrived with someone whom he was training so he walked them through the diagnosis process and repairs of replacing the control board. Second time was at my friends house on a weekend afternoon, where she noticed her temp was gradually going up. When i looked at it, noticed outside condenser unit wasn't running. Again, they arrived earlier than timed window. Coincidentally, it was Issac AGAIN (but alone) and had replaced the capacitor. He quickly checked the voltages of everything to make sure everything was running optimally AND checked the health of the other unit as well. HIGHLY HIGHLY recommend this place after 3 AMAZING experiences with them. Always super nice and fast to respond.

Recently, noticed my upstairs wasn't cooling down as usual so based on my first positive…read moreexperience, I immediately thought of Polar Air. Called them on a Sunday mid-day and was able to get the same day (that evening) appointment for someone to take a look at it. The fact that I can count on them for same-day service is really important to me and the fix was like 15 minutes, and the technician was also really nice. Overall positive experience, again, and the upstairs AC has been working great.

Last week I lived every Las Vegas resident's worst nightmare, which is the A/C going out in the…read moremiddle of July. I tried calling multiple companies, but on a referral from a friend called Tru Air and I am so glad I did. Not only did they come out within hours, but Truman and Jose were super professional and got to work immediately. They believed they fixed the issue with our capacitor, but ensured that cold air was blowing, which it was not. Upon further inspection, we had a hole in our line that had to be repaired. I have had multiple companies check our A/C and not a one of them caught this, but Tru Air did. Within a couple hours, it was truly fixed and the house finally cooled off properly. We have two units, so I scheduled a follow-up a week later with Jose just to run diagnostics on our second unit for peace of mind. Thankfully all was good there, and just like the week before, everything was professional and proficient. There is no other company I will trust with my A/C needs now, this team is the real deal and I am so grateful for their hard work.

Service provided was timely, affordable and trustworthy. I have never been skeptical or had…read moreconcerns with the diagnosis and solutions provided to repair whatever problem my HVAC system has.

Cool concepts is a small business that has been in Vegas for a while. Most of their business is…read moreword of mouth. Norm and his crew are honest and hard working. They replaced my aging ac unit that quit working the winter of 2024. He and his crew were responsive and swapped out my condenser and gas pack air handler with a heat pump system. Vegas is a great place for heat pumps. Super efficient. I'm now wrapping up my second summer and I couldn't be happier. I recommend them whenever I'm asked. Great people.

Had 2 of 4 AC units stop working on Saturday. In Vegas, that is an emergency, for my 3 fur babies…read moreand I. They came out on Sunday, 40 minutes after I called. Alberto repaired both units and the house is cooling down already - required new fan motors and capacitors. Alberto is personable, skilled, knowledgeable, and professional. I will definitely continue using Cool Concepts for all my heating and AC maintenance needs.

tldr: They were great and responsive. Kevin was excellent. I will be using them again if needed…read morein the future. Our air wasn't flowing in our Master bedroom! Living in Vegas means that AC is a must, a necessity. We're working professionals so that means lost sleep, lost time, lost productivity. We called Durango HVAC services and they had availability the next day! Awesome. At the time, I had some second thoughts...could it be a bad capacitor? Could I do it myself? Could I save a few hundred bucks? The next morning, our AIR BEGAN TO FLOW again! Should we cancel? I thought again. My gf convinced me otherwise and I'm glad she did. Kevin came out, even earlier than expected (after texting to make sure of course). He was courteous, professional, and humble. He heard my AC's symptoms and gave me some possible causes. He answered the million questions I had about my unit without getting frustrated and I learned a hell of a lot from him. He methodically worked to identify the different zones, different damper systems. It turns out that the fault was my damper unit for one of the outlets of the AC blower. It wasn't obvious at first but with again methodical testing, it turns out it was intermittently opening/closing. That makes sense why it was working this morning. We oiled it and it started to work consistently. For how much longer? Who knows, but I'm comforted by the fact that the amount we paid today could go towards the repair in the future for 30 days. I'm very glad I called Durango HVAC and will be using them again.

Edgar went above and beyond to get us financing. We were turned down at first, but he kept trying…read moreand found a company to approve us with low credit scores. Thank you so much for all of your hard work. He really does care about people, which is rare these days. So many places take advantage of seniors and it's really scary when you have to cross your fingers and hope they don't. They were very helpful and did a great job on our manufactured home. We had to replace our old central AC and heating system. We hit a few snags but they were very quick to respond and remedy the situation. We can't say enough great things about these guys. They are the best. Jordan helped us out even after hours when we needed him . Highly recommend this company. I give em 10 Stars !!!.

I can attest that the 5 star reviews for this company is the real deal! Jeremy, the lead tech for…read moreBreezy blast, came in and did an amazing job making sure our HVAC system was functioning properly! He went above and beyond in explaining to us what he was going to do. I highly recommend this company. Price for the service was very reasonable. I will be using this company for my future HVAC's.

When I called the line the receptionist was friendly and helpful. Jeremy came out within the…read moretimeframe mentioned and was able to quickly diagnose my issue. Within the hour he replaced the part and had the cold air pumping again. I signed up for the club membership which I feel is a good value and a good way to continue supporting BB.

Dylan inspected, diagnosed, and gave me a quote on Tuesday. After doing some online research, I…read morecalled again and he returned on Thursday with a compatible replacement Blower Motor. He replaced the part and AC is blowing cool air now. Dylan asked the owner, Scott, if he would apply Tuesday's service call fee, which he agreed. Scott also authorized a 10% senior discount. Both, Scott and Dylan get 5 stars. I have used Right Now Air for over 30 years, and have always been very happy with their quality, service, and pricing.

Told us we needed a new unit two years ago based upon a supposedly Freon leak. Got a second opinion…read moreand was told there was no leak or need for a new machine. Gave them a second chance. Tech we had was great. He left. Recently had a rodent in one of the units. Was told by another tech we had a bent blade. Would cost 700 to replace. Plus maybe a new motor. Again second opinion was had and there is no bent blade or need for a new motor. I had faith in them. No more.