AC not working. Feels like sitting in a sauna. Uncomfortable seats. I brought my mom for a visit…read moreand thought it would be nice but definitely not kind for elderly sight seers. The reason they are more popular is that they have a tent outside of union station that is very visible. No seatings for waiting for the bus.

You can't make this stuff up! 1st of all greeted by Devon I beleive his name was .. ticket guy.. he…read morewas awesome but down hill from there . As the bus was unloading in front of hotel Washington a rider got off saying how rude and unprofessional the driver was.. ( it happens). As we start our tour we were made to exit the one bus to catch another that's where it quickly went down hill.. the new buss was involved in an accident . Thankfully no one hurt. We were told to exit and not told where another bus stops to get it.. after walking about an hour since phone was dead and no one knew where the stop was we finally found a bus.. too late to see anything else. Funny how the website has no phone numbers either so on Thursday I sent e mail asking for a partial or full refund. Since never really saw any sites they responded that someone would call me within 24 hours and yep as of now no one has... $130 wasted

Bad: Buses didn't run as scheduled. Two of the buses had no AC downstairs and it felt like a sauna…read more Good: Drivers were friendly and as helpful as they could be with broken down buses. They also were great maneuvering in heavy traffic.

OMG. First day on the bus it was 80° outside. There was no air conditioning on the bus and no…read morewindows that rolled down. Absolutely stifling. Day2 They had given us a route pamphlet that has the alleged stops on it. We're better with paper than with an app so we use that. Walked all the way to the address given for the US Capitol at Garfield Circle stop, Just to find out the big bus doesn't come here anymore. Tried to take a lift to find the bus at one of the other stops. But after 10 minutes, the Lyft ride canceled on us. Finally ended up getting tickets for the old town trolley. Big Bus was such a waste of money. And no way to get a hold of them to even ask for a refund. Use the Old Town Trolley!!!!

What an amazing time . We loved our guide Sam and the driver was also excellent! I would highly…read morerecommend tour .

Amazing TOUR!!! And excellent service from Buzz and Tanya. 10/10 jokes and atmosphere.read more

I love tea, so I am always looking for new ways to experience. So when I got the opportunity to go…read moreto Tea Around Town, I had to take it. The experience started off rocky. We had a 12pm tour that told us to arrive 15 minutes early. The bus did not show up until 12:05. It wasn't a long wait but it was 30 degrees outside. Everyone on the bus got there early and the bus was late. Once you get on the bus, they tell you which booths to sit in. At your booth, they have the food already set out for you. Each person gets 4 finger sandwiches, a crostini, deviled egg, 4 desserts and 2 scones, if you do the petite tea experience. I found it to be a good amount of food, I did not leave hungry. The food is not incredible quality, but for being on a bus, I found it pretty good. Like the sandwiches were a bit dry, but overall tasty. For the teas, each person gets a travel tumbler (that you get to take home) that they put our teas in. They gave each of us 5 different teas to try throughout the tour. The flavors were pretty good, I enjoyed all of them except for the raspberry hibiscus. The bus takes you around the national mall and then onto other parts of the district near the mall. The narrator of the tour does give you some facts and points out different significant places that you pass. They also sang us a few songs while we were driving. The driver did a good job, though at times it was hard to eat and drink while the bus turned or started/stopped. The bus itself is a bit worn in parts. Some of the seats had stains, the floor was coming up in parts. It could use a little maintenance. I'm glad to have gotten to experience the tea bus once, I don't think I would do it again. I do think it would be a fun experience to take someone from out of town to do.

DO NOT DO IT!!!!! This business, with its "F" rating on the Better Business Bureau, should be shut…read moredown... You should read the Google reviews in order by newest - ALL ONE STAR. I was left, all dressed up, a mother in tow, sitting on the sidewalk on Pennsylvania Ave in DC, bc this pathetic con job left us stranded there. We had tickets for the "fancy" noon sightseeing bus. They told us to be there at least 15 min in advance. Dozens of ladies dressed to the nines - Derby hats and all. At 11:46, they texted us: Bus broke down. Trip canceled. ON MOTHER'S DAY. I should've listened to all the bad reviews. Holiday ruined, especially for the many women I talked to who drove in from up to 2 hours away. Tea Around Town should be ashamed of themselves!!!

We had great tour guides every time and we booked several tours through them! We especially liked…read moreJames for the Arlington Cemetery, Changing of the Guard, and John F. Kennedy Grave. He is very knowledgeable and personable!

Chris and Tyrone are amazing! Tyrone is very knowledgeable, providing a wealth of great history. I…read moreenjoyed every stop. It was so worth the trip. Everyone should experience a night tour of DC with Tyrone and Chris! Also, they ensured everyone was accounted for. Tyrone engaged in conversation. We had two stops that were restroom accessible. They even dropped us off at the hotel- JW Marriott! Worth every dime!

While we had some spectacular photos and got to see a fair amount of the sites for the evening bus…read moretrip, we were concerned about our safety most of the trip. This was specifically because of our driver, who, after letting us off the bus numerous times, relied on Passengers to tell him if everyone was back on. this happened at least five times that I remember and each time all of us were shocked that he didn't have a headcount or take responsibility for passengers being on board. There's no way I could recommend this tour for that reason alone.

I took my 3 boys, ages 11, 5 and 2 to DC without my husband. We we were lucky to find such a great…read moretouring company and had the whole van to ourselves. Our driver, Shiraz (sorry if I am spelling your name incorrectly) was very kind and personalized the tour for our family. He picked us up right and the restaurant and stopped us back off right where we had parked our car. Thank you for a wonderful trip!

THe best company ever all on time great customer service will always use their servicesread more

Our 3 state 5 day Washington DC journey would not have been a 10 out of 10 without the professional…read moreexpertise of our larger than life driver Tyrone. This gentleman operated his bus with gold metal expertise. Tyrone you made our trip better than advertised, thank you. Bobcats of Oregon

Everything went well! Hotel, tour guide, Sue, in Cape Cod, choice of stops, owner (Mark) was with…read moreus and was great

We took the roundtrip "NYC Run", to and from Greenspring Shopping Center, for the first time since…read morebefore the pandemic. The experience could not have been more perfect. The bus was prompt, modern, quiet and comfortable. Electronic charging station worked well. The driver was polite and professional. The schedule was achieved with precision. Yes, Amtrak might have been marginally quicker, but you're paying for parking at Penn Station (or BWI) and that experience is more costly and often less sanitary. I like the train, but the bus makes more sense if you live anywhere near any of its stops in the northern Baltimore suburbs. One note: the absence of the "bus counselor" (I think her name was Gloria) was a welcome omission. It's a more professional experience without the kitchiness. Doing away with the old Frank Sinatra song in the Lincoln Tunnel would be the next step toward professionalism, but I can tune it out mentally.

We had a tour of Washington DC at night. The tour guide provided many facts and historical…read morereferences during our tour. Definitely would recommend this company.

Cliff gave my wife and I a 4 hour tour that was amazing. Personable, incredible breadth of…read moreknowledge, and got us to everything we wanted to see. Even recommended an outstanding place for lunch. I will always remember him showing us Abe Lincoln's pew at the church near the White House. We stood next to the pew where Lincoln actually sat. Whole experience exceeded our expectations.

As always, DCAcar is our go-to transportation partner due to their exceptional customer service and…read morereliability. We experienced issues with our corporate credit card during several recent bookings, and the DCAcar team was incredibly gracious in honoring the rides to ensure our executives arrived where they needed to be without disruption. As of this morning, the credit card issue has been resolved, and we're especially grateful to partner with such an outstanding family-owned transportation company that consistently provides top-notch service and truly cares for its customers.

The best driver experience we have ever had! Knew the city so well and was a wealth of…read moreinformation. Would highly recommend. Our driver was Kevin.