We had a situation and they reached out to me and met me 1/2 way. They did the right thing and…read moretried to make it okay for both of us.

I have purchased approximately $20,000 worth of tile at this business. Yes, their product is…read morebeautiful. However, the installer whom they endorse and work with "Andrew Cardone of Gloucester", did not finish the job. He stole the last $4,000 payment . He is nowhere to be found. The store has completely washed their hands of it. I now have to pay another tiler $3,000 to finish putting tile on the face of the tub. As a business, they have not stood behind the rights of me, the consumer. So please watch out, as this business will not help you out after they've gotten paid.

My husband and I were so confused about what pavers to use for our back yard in Boston. It is a…read morevery expensive project, and clearly we did not want to make a mistake. We searched and searched and we found Al at Martignetti. It was a 90 degree summer day, but that did not stop Al from showing and explaining all of our options. At the end of our conversation we were able to choose the correct size and pattern to fit our space, boarders and poly sand to finish. Al was amazing! If it wasn't for his client service skills, patience and expertise, we would still be going down that rabbit hole. Martignetti has an expansive selection of stone to fit any project and wonderful team of people to help make your decision easy. Very dog friendly too. Bravo Al.

I've gone to Martignetti's occasionally for years for various items and materials, and every time…read morethe people in the office at the sales desk, including Al, Marco, Corey and Kevin, and in the yard (where materials are loaded) have been helpful, patient, efficient and friendly. Recently we've needed various materials and a number of granite slabs of four different sizes. They were awaiting one particular size of slab from their supplier, and when it hadn't arrived after several days of waiting, they offered to cut down and edge larger pieces that they had, at no extra charge, and did it for us within an hour. Al is my usual contact, and he's a great person, with a great sense of humor. They're often very busy, with lots of customers and the phones ringing, so be patient. BTW, check out the showroom and the materials displayed and stored all over the yard.

Terrible customer service by management. Install was ok, until worker stepped where he shouldn't…read morehave and put his leg through my ceiling. When I called next day, the manager refused to take any responsibility. I even tried to meet halfway on expense. Short sighted, since we do a lot of interior business and now have one less tile/counter company to recommend to our clients. On my own for the repairs. Buyer Beware!

Hi All, I want to give a whole hearted recommendation to LA Tile in NWBPRT! To anyone looking to…read moreredo their counters, they recently did ours. We comparison shopped surrounding towns and NH and La Tile surprised us by being the most competitive on price and they really work with us to accomplish even the most tricky parts of our vision where others simple would not. Flavia was great to work with and they all were very skilled craftsmen!

Such a great experience with Rich Brown and his team at Cabinetry by Design. We remodeled two full…read morebaths. He walked us through many cabinet options. The granite/quartz countertop vendor was amazing. The tile vendor was great. Our two bathrooms are beautiful. Can't say enough about communication and attention to detail. Highly recommend.

This business is under new ownership, and the owner, Jim Phillips is very available for…read moreconsultation. He responded to my questions the same day, and took the time to help me out with a small project that other kitchen design companies would not have bothered with. He has some very skilled people working with him making the job not just done quickly, but done right. At the end of the day I had my new sink in the existing countertop, and new stove fitting as it should. Give this business a call.

Our experience with Select Stone was excellent for a number of reasons. We completely renovated our…read moredownstairs rental apartment in our two family home which was built in 1900. We have never renovated a kitchen or bathroom, so we definitely need an education. Our contractor recommended Select Stone, and specifically Marcelo Araujo. From start to finish, Marcelo and his very tight team took great care of us (and we probably drove them crazy with a million questions). Marcelo: -Got us in for a consultation quickly. -Gave us a LOT of time in the warehouse and educated us on the differences between and individual properties of marble, granite, and quartz (and how each react to heat, chemicals, oils, etc). -Explained that the stone would be sealed at the factory, and told us specifically which sealer to use once the stone was installed and how often to repeat. -Asked us a lot of questions about how the kitchen and bathroom would be used. -Explained the pluses and minuses of regular height and full-height back splashes. -Explained the pluses and minuses of different types of edge/corner shapes -Helped us select a granite that compliments the cabinets and paint color perfectly. -Explained the challenges of working with old homes where every wall was not replaced and if the walls were not completely flat what would and would not work. -Explained that a lot more information would come out of the visit to measure the kitchen and bathroom. -Explained the pluses and minuses of stainless steel and ceramic sink bowls. -Gave us guidance on what types of faucets we should/should not purchase. The measuring team were also fantastic. Thorough, informative, and incredibly helpful explaining the challenges they discovered with the wall behind the stove and the bathroom walls. A full-height back splash would not work behind the stove because the wall was not flat enough. The bathroom walls were also not flat, and in some places there were going to be gaps too big to fill with caulk (and look good). Marcelo was always available for our many questions. If he wasn't in the office, everyone we spoke to seemed to know everything about the project, and were always helpful. The installation went perfectly! We will absolutely use Select Stone and Marcelo in the future, and have recommended them to friends. The only bad part? Our new tenant gets to enjoy all of this, not us!

Customer service lady Brazilian (white with black hair looks like a possum In distress) is super…read morerude I deliver there & was trying to explain to her how I can't deliver the goods in their loading dock she cut me off & said & I quote " ALL THE DELIVERY DRIVERS DELIVER THEIR SO YOU ARE GOING TO HAVE TO GO THERE". Well #1 I didn't even get to explain my situation she cut me off mid sentence. #2 i always deliver to the side of their garage door (not the loading dock because any truck driver knows it's impossible to back in there) #3 any real truck driver knows if a customer says " the last guy did it" or "driver goes there all the time" 98% of the time is straight bs. & come to find out I had to load on the side of their building like I always do.

This was my first time I used Gilbert and Cole and found it to be very disappointing. The "good"…read morewould be fair pricing with helpful and polite sales, and delivery (free) personnel. First I am not a novice carpenter, I needed more than 40 pieces of PT lumber and other materials. When I checked the stock, the pieces in the bens were what everyone else didn't want, in rough shape, and in low numbers. I was told they would hand select from a new pallet and that their workers are "very good" at avoiding the bad pieces. I was assured that workers would select pieces that were straight, with at least one clean edge and no large cracks. What did I get, about a third of the pieces were the rejects, not what was promised. I would have done better at Home Depot!

This place is first class. Great lumberyard. I've used them many times. People are helpful. The…read morecarry high end materials.

Long-time Swampscott store in the Vinnin Square shopping center. Super friendly and efficient…read morepaint and hardware. Great selection of paint and painting supplies. Staff is knowledgeable and helpful. They were able to quickly look up my historic California Paints house paint and I was on my way in about 15 minutes. Can't beat the customer service of this store!

Best paint match ever! Great customer service! Helpful friendly staff. I had a great experience…read morethere a few times.

I've used their windows and boy they are junk compared to Harveys…read more They really don't have much of any good there and everything is over priced.

Awesome find! Walked into the building by accident and boy am I thrilled! Looking for a granite…read morecountertop. Great buy! Holy Toledo! Awesome warehouse atmosphere of all kinds of great treasures. If you are building or renovating or just need a new faucet go see these folks! My sales guy, Joe R. Is your guy! Though based on what I witnessed anyone of these folks will take care of you. I'll be back for more! They have brand names too! I was looking at the Franke stainless sinks 14-16-18 gauge! Can't wait for my next purchase!