This vet was lovely. We realized that our cat, Bacon, kept having issues with her mouth. She was…read moreold, but I didn't want to believe it was cancer. I was heartbroken, but the staff at Little Neck Veterinary Care couldn't be more kind, compassionate, and understanding. We decided to bring her home, and let her live her life as comfortably as possible. About a week later we realized that Bacon's health was declining, and that it was time to say goodbye. This was extremely hard for me since I had Bacon before my daughter and my husband. The staff were so kind, and made the process as gentle on us as possible. They created a memorial keepsake with her paw print in sand. They also included patches of her fur, and they made sure to include all of her colors. Not only that, they sent a beautiful, handwritten sympathy card. I know it's old fashioned, but it also shows that they care. That action took time, and they didn't have to do that, but they did. I will take my other cats there, any future pets, and I'll recommend other pet parents to this vet.

UGHHHHH Speechless The office manager the front desk are both incompetent. Brainless! Rude and they…read moremisdiagnosed my dog when they shouldn't be giving advice!!!

Even though our cat Oneida is a tad anti social, she's clearly comfortable with the care and…read moreattention she receives from her wonderful pet sitters! We have been supported by Naomi for years and love the services provided! Thank you for always doing an excellent job!

I used Naomi and James' service for over a year for my 2 cats, with frequent visits, multiple times…read moreper month, as I often spend weekends upstate. I was new to the area and sold by the good reviews, as well as a close family member who had used their service for *decades*. My experiences started out great--they have several people who do the visits and I only met one of them, but he did great with my cats and was clearly an experienced pet person. This was never an issue. There were a few bumps, like when I asked for my plants to be watered, and they said that it "wasn't necessary" since I would only be gone for 2 days, but I know my plants, and of course I come back to them wilted. But the cats were fine and they even used the hand-vac to clean up extra litter around the box, so I was fine letting small things like that slide for the sake of a consistent relationship with a small business who did a perfectly fine job for the premium ($43 per "30 minute" visit) which they charge. I was just glad to have consistent and readily available cat care to trust when I went away. I like to think I've always been an easy to deal with client, having super friendly and low-maintenance cats, a clean apartment (leaving the A/C on for days when I'm away in the summer), giving plenty of notice when booking visits, paying well in advance, and leaving all supplies neatly on counter. Over the last several months I'd noticed several inconsistencies with what I'd come home to find after being away--the most disturbing being both the cat's water fountains completely dry after 4 visits in January. This could've been a life or death situation if I didn't come back when I did, but nothing like this had ever happened before with them, so I gave them the benefit of the doubt if this being a one-off and didn't mention it. I always fill water fountains before I leave, and water they take several days to run completely dry--the steam gets lower for a day, and then goes out. This means to be left DRY, the only explanation is that the water fountains were not checked or refilled for several days in a row. After coming back from a weekend trip 2 weeks ago, I noticed several more inconsistencies, things which I've addressed with them before, and decided to send an email mentioning these, and finally deciding to mention the water fountain incident. My intention if this email was a tone of appropriate concern over these building inconsistencies, and really just needing and expecting to receive a reply like "so sorry this happened, we will be sure to be mindful with future visits when addressing the issues you've mentioned for future visits". Instead, they clearly took my comments very personally and replied very quickly saying that I clearly didn't trust them and they were going to mail me my keys and not come back. I was pretty shocked at the lack of professionalism and impulsive reactivity of this response, so I replied with another long email apologizing if I offended them, explaining that the reason I'm mentioning these things was because I DO (did) trust them and just wanted to ensure the same quality of care I've been paying for since the he beginning. With the water issue, the brushed it off saying that it was over a month ago so how were they supposed to remember what happened (this lack of response only validated my concerns). The screwed up thing is that after these defensive and unprofessional responses, I basically ended up begging them to stay, if for no other reason than I had booked them for this coming weekend, paid in advance, and would now have to scramble for last minute coverage or cancel my plans entirely. Additionally, my cats, like most pets take time to get used to new people, and hiring someone new causes them (and me) unnecessary stress. I don't like leaving anything less than a 5 star review for deserving small businesses, and unlike Naomi from Pet Sitter's Club, chose to wait and make sure I was level-headed and not emotionally reacting before posting my experience. All in all, Pet Sitter's Club provides adequate care for a premium fee as long as you don't provide any feedback that can potentially be perceived as criticism, don't expect consistent service, and don't want to feel valued as a customer. Now that they've showed their true colors, it's clear I should not have given Naomi and James my trust for as long as I did.

Loved how Bianca groomed my Mitsey, thank you for always working with us and your patienceread more

I have been bringing my dog here since he is a puppy. They are so loving with my dog. He loves to…read morego and get his hair cut there and always looks amazing. Mike and his staff are always friendly and professional. I have left him for boarding and he just wags his tail and goes with the team. Highly recommend!!!!!

Where do I even begin to explain the wonderful experience we had having Nancy care for our Comet…read moreGoldfish Piggie when we went away on vacation!! Nancy first of all was gracious enough to take on the task of caring for Piggie who we dearly love as he is about 5 years old close to 6 inches in length and yes a chubby fish who loves to eat yet needs special custom care. Nancy was very detail oriented and out us at ease with her knowledge, experience and expertise caring for Piggie. She wanted to do everything hands on so she would insure it was done properly and that told us she really cares for those pets she takes under her wing. Piggie needs a special blend of regular fish food and crushed fresh peas which is a little bit of work but Nancy understood and didnt deem it a problem at all. We enjoyed our vacation knowing our pet was in great hand with Nancy. We felt very fortunate to find someone with her credentials willing to stop in daily to care for our fish. Her rates are surprisingly fair and affordable and she truly treats each pet as if her own and that to me is priceless. I could go on and on saying more good things that she is punctual, friendly understanding etc but I'm sure you get my point. 5 stars off the charts review and highly recommend Nancy and her company. We will be calling her again next vacation for sure. If you want peace of mind cuddle n snuggle pet care delivers!!!

Nancy helped me out in a pinch when I needed someone to take care of my 4 rescue cats while I had…read moreto go out of town . Nancy came to the rescue and worked hard to help me out. The amount of care, love, and professionalism made me feel at ease while I was away attending to some important family matters. Nancy was very thorough at our consultation visit, to make sure my cats' health and emotional needs were met, and what to do in case of an emergency. I loved how I got so many lovely videos and photos of my cats every day. I knew my babies were in such good hands with Dana the sitter, who was nice enough to bring my mail in and took the time to play and engage with them--and they warmed up to her quickly (not an easy thing for them to do with strangers!) . Very communicative, accommodating, trustworthy and kind company of true animal lovers--so much so that I booked them again in a couple of months when I have to go out of town again. I know my fur babies and home is in amazing hands. Thank you Nancy and Dana! These are some of the photos sent to me while I was away .

The staff I've met at the front desk always very friendly They taking great care of my Frenchie…read more My dog always looks happy when going to the doggie day care before & after! Don't know what magic they did to him. LOL The entire establishment smells fresh even I know they always have so much dogs there they really do a well maintenances!

The Palace for fur babies vacations! This is the only place…read moreI trust with my step kids! Purr-fect in every way the staff really cares and loves animals!

Coral is a wizard, we have been having problems with our 4 month old puppy named Winter, she gets…read morevery excited and her play biting has been getting out of hand, I have the scars to prove it. Once we met Coral, she welcomed us and started working with Winter and teaching us how to properly help Winter. If you're reading this and having troubles with your puppy, contact Coral right away. She has answered all our questions within a timely manner(real fast I must say, within an hour) and continues to give us advice whenever we inquire on how to help Winter.

Coral's amazing!! Coral took great care of our 7-month goldendoodle. It was our first time finding…read morea trainer so we were very worried / weary. Coral helped this by being very responsive and provided a lot of photos / videos to show how our puppy was progressing. Coral helped our puppy with leash pulling, separation anxiety, nipping, jumping and barking- we really couldn't believe how much she improved after just one week! The most helpful piece of advice was her explanation of how we should treat our puppy to make sure all the newly formed habits stay permanently. Coral also really cares/is very trustworthy- we were contemplating another week of puppy training but if your puppy doesn't need it she will tell you honestly. Thanks Coral!!

After using a different groomer for 5 years we needed a new groomer. I was so anxious to bring my…read moredog to a new place but Brian and Shannon are amazing!!!! They are both so kind and really made me feel comfortable that I was leaving my dog in good hands! Shannon worked her magic and did an incredible job with my dog. I am so grateful and they have a new customer for life! I highly recommend Spock and Elvis!!

I've been going to Spock & Elvis for a few years now and I couldn't recommend them more!…read more On the grooming side, Shannon is excellent and thorough. She always returns my Yorkie Jax looking great and just as I asked him to be styled. Brian, the owner, is one of my favorite parts of the whole experience. He is extremely friendly and knowledgable about all the products he sells. As a bonus - he also give you the best food recommendations in a 5 mile radius. Sometimes I pop in there without my dog just to chat with him. Will definitely be frequenting Spock & Elvis for the foreseeable future.

I reached out to this company at the very last minute after another boarding service turned out to…read morebe terrible, and this woman came through immediately. I'd give her 10 stars for her outstanding customer service, quick response, and genuine professionalism. She was friendly, understanding, and truly runs her business with care.

Evelyn from Little Animal put me in touch with the most amazing Guinea pig sitter Nay. Our Guinea…read morepigs spent 2 weeks this summer in her care which included imaginative habitats, fresh veggies, monitoring of their health, and loads of TLC. Oh and she texted me videos of the ladies enjoying themselves -- eating hay, exploring, and devouring veggies! I don't think either of my ladies was interested in leaving their vacation spa when we came to pick them up. Then, I recently brought the pigs back for a few days -- One of my ladies was sick and Nay identified what she needed and gave her extras support that was so amazing that I just didn't know how to thank her. The ideas about habitat set up, which foods and water bottles work best, and so much more was learned from Nay. She a truly lovely person and I wouldn't hesitate trusting her with any small pet.

My family was traveling for ten days and had to leave our dog someplace for care…read more After doing some quick research, we found this place on the internet and decided to leave our dog with them. He was taking anti-seizure medication and they charged extra for that. The care takers were friendly and the prices weren't too bad. We called them every other day to check up on his condition and we could tell that he was treated well. Definitely recommend this place for anyone who wants to leave his or her pet when they are away from home.

Let me start saying that this is one of the best family owned dog grooming salons. They do take…read morecare of the puppies and they schedule you as soon as they can and takes new clients. A lot of place I go they don't take new client. And the own are friendly and call you before they finish.

Look no further. These are the perfect pet sitters. Great communication while we were away. Very…read moreprofessional, organized, personable, and loving towards our cats.

I've been using Doreen and Tony for about 2 years and they take the absolute best care of my cat…read moreTess. I travel a lot for work and I never have to worry about Tess while I'm gone. They go above and beyond to make sure she is fully taken care of and Tess loves them. I highly recommend!