I had my 15 year old, very neglected carpets cleaned by this company and all I can say is WOW! I…read morewas only expecting them to look ok but with their power scrubber, they look almost new. And they smell so fresh now! I was afraid I would have to replace them, but Advantage Kwik dry got them cleaner than I'd ever imagine. And with the coupon in valpak the cost was comparable to renting a machine and doing it myself. I have had other companies out and tried using their coupons, and the other companies always added "this is extra or that isn't included" but Advantage did not upsell or tack on any extras, like spot treating. The tech actually left a bottle of spot cleaner for later use. I will definitely use them again!

Called and asked for someone to get back to me and no one ever did talk to a lady on the phone and…read moreexplain to her what I would like to have done with my house and carpet and she said she'd have somebody call me back. No one ever called me back so from my experience, I don't recommend it.

My mother was a hoarder. The house was a catastrophe of jumbled papers, unwashed dishes with food…read morestill in them, and a large pile of things that are too unpleasant to mention in a yelp review. Let's just say it was a genuine biohazard disaster zone. William (Bill) Swawell of Servicemaster was one of the few people who returned my calls and did me the service of coming out to inspect the space despite the miasma. He and his team did a great job processing large quantities of garbage and biohazard waste but were sensitive and careful enough to pick out all of the treasures (ie old family photos, important documents, even loose change) buried amongst it. He has stayed involved with clean up projects and helping me to manage a lot of work that still needs to happen at the house; it is essential to have someone I can trust doing this work since I am out of state and cannot directly supervise. Bill has earned my trust for the quality of his work and equally important his honesty; he refunded the unspent portion of our initial deposit down to the penny. I hope you don't need ServiceMaster...it's a disaster mitigation service and no one wants a disaster. But when (not if) disaster hits you will want a team like Bill and ServiceMaster DSI involved in putting your life, home, and/or business back in order.

We had a sewer line backup and had sewer water throughout our entire finished basement. Jay and his…read moreteam did an exceptional job. Jay kept us informed and communicated every detail with us. He was never annoyed by our questions and did everything in his power to make the process as painless as possible for us. I would highly recommend requesting his team!!

Excellent carpet cleaning service. They were quick to respond by email and phone. Their pricing…read morebeat the competing carpet cleaner I called. There were no hidden fees nor was there the constant barrage of upsell attempts I've experienced from other services. Mike did an excellent job at cleaning my carpeting. It was more like having a friend over to clean the carpet rather than a contractor. Mike explained everything about problem areas and shared tips on how to prolong the life of my carpet. There were a few persistent stains that didn't come out entirely but that was due to my neglecting the carpet for six years. Mike brought in two industrial sized drying fans to speed along the drying. Something I've never seen from the competitors. I'm preparing to move out of the region, but if I were staying, Centtera would be my carpet cleaning service of choice from now on. Highly recommended.

Requested their service on a Sunday (last minute request) I have never used Yelp to request…read moreanything but I was pleasantly surprised to get a response right away. He was at our residence within a couple of hours! Amazing job! I would highly recommend his services! We will definitely use again.

Handled our flooded basement quickly and professionally. They were courteous and helpful as they…read moretore out rotted shelves, hauled away ruined/extra furniture and trash and disinfected everything so that we can utilize that space again and it's even better than before!

From the owner: When Your Home Suffers a Loss Due To Water, Fire, Mold Damage, Sewage Back-Ups, Carpet Cleanings,…read moreAnd Also Reconstruction/Remodeling. Partner With a POWERFUL Team Of Restoration Experts Here At Power Restoration. Our Certified Team Of Experienced Restoration Professionals Will Work Tirelessly To Return Your Home To Pre-Disaster Condition While Making The Process As Simple And Stress-Free As Possible!

LDR did an excellent job with our house fire restoration. They were easy to work with, very…read moreresponsive and kept us updated along the way. Everyone from the company that we dealt with were very professional and knowledgeable. Our home is finished and is beautiful. They they did very good work And we would definitely recommend them.

Every person we worked with in our process of home repair was very helpful and accommodating. We…read morehad to work with insurance and they spent extensive time communicating with us as homeowners and insurance. Expectations were clear and all persons we worked with were professional and courteous.

A-1 Restoration was a very good company to deal with. All of the workers were very pleasant and…read morerespectful. They all did superior work. We had water damage and everything was taken care of in a timely manner. The workers seemed very genuine and cared about doing a good job. Thank you!

Disappointed in the lack of response. My insurance company selected them to perform some…read moreinsurance-related restoration work. They left me high and dry without a floor for two months while promising to "start soon". Finally had to fire them and bring in someone else who actually wanted the work.

I have been using Stanley Steemer for my business, my home and my rental property for well over 20…read moreyears and I have been so pleased with their friendly, courteous & professional service. Brad Watson was here on the last trip and like all of the other Stanley Steem Team could not have been nicer or more thorough in making sure that our needs were well taken care of. Thank, Brad, and thanks Stanley Steemer for the great service! Tom Brady Rockford, IL

Had our kitchen and bathroom floor grout cleaned Wednesday…read more Called at noon to schedule an appointment for sometime within the next week. They "squeezed us in" and were here 1:40. Such a friendly couple of guys. Seemed very enthusiastic about their jobs. Absolutely satisfied with the results. The cost was very reasonable as well.

Got a quick appointment-nice guy came out*Johnny* was done in a flash. He did an amazing job. Will…read moredefinately call this wonderful company again. Price was great and had a Valpack coupon. Keep up the good work :)

From the owner: For over 30 years, Advantage Kwik Dry has been the trusted choice for carpet cleaning, water damage…read morerestoration, and sewage disposal services in Machesney Park and its surrounding areas. Our team of highly trained professionals uses tried and trusted equipment and eco-friendly cleaning solutions to remove even the toughest stains and odors, leaving your home or business looking and smelling its best again.

Beware. They will say and do anything to get you to sign their contract. Misrepresentation,…read moremisinformation, and a horrible experience. I have called 3 times about a leak that was not there prior to their work. Keep saying they will fix it .... been almost a year now. Even spoke to "the owner". They will also threaten that if you tell anyone the truth, they will not honor their contract. Considering they aren't honoring it now, what is my loss? I plan to sue after Covid.

Professional, reputable and timely! Apex helped me complete the claims process fast and…read moreefficiently. Their team worked to replace my roof and siding and everything looks great!