LDR did an excellent job with our house fire restoration. They were easy to work with, very…read moreresponsive and kept us updated along the way. Everyone from the company that we dealt with were very professional and knowledgeable. Our home is finished and is beautiful. They they did very good work And we would definitely recommend them.

Every person we worked with in our process of home repair was very helpful and accommodating. We…read morehad to work with insurance and they spent extensive time communicating with us as homeowners and insurance. Expectations were clear and all persons we worked with were professional and courteous.

Excellent carpet cleaning service. They were quick to respond by email and phone. Their pricing…read morebeat the competing carpet cleaner I called. There were no hidden fees nor was there the constant barrage of upsell attempts I've experienced from other services. Mike did an excellent job at cleaning my carpeting. It was more like having a friend over to clean the carpet rather than a contractor. Mike explained everything about problem areas and shared tips on how to prolong the life of my carpet. There were a few persistent stains that didn't come out entirely but that was due to my neglecting the carpet for six years. Mike brought in two industrial sized drying fans to speed along the drying. Something I've never seen from the competitors. I'm preparing to move out of the region, but if I were staying, Centtera would be my carpet cleaning service of choice from now on. Highly recommended.

Requested their service on a Sunday (last minute request) I have never used Yelp to request…read moreanything but I was pleasantly surprised to get a response right away. He was at our residence within a couple of hours! Amazing job! I would highly recommend his services! We will definitely use again.

I Made an appointment for an estimate, I arrived and they never showed up. I waited over an hour…read morethen called their office. I was told the guy I was waiting to see called the office about an hour before and told them IF I CALL the office, reschedule the appointment for next week.

I can't say enough about the Great service I received from this company. The Customer service was…read moreoutstanding. The people were very knowledgeable and explained everything so that I understood what was going to happen. My place looks like nothing ever happened! Thank You Servpro of Rockford!

A-1 Restoration was a very good company to deal with. All of the workers were very pleasant and…read morerespectful. They all did superior work. We had water damage and everything was taken care of in a timely manner. The workers seemed very genuine and cared about doing a good job. Thank you!

Disappointed in the lack of response. My insurance company selected them to perform some…read moreinsurance-related restoration work. They left me high and dry without a floor for two months while promising to "start soon". Finally had to fire them and bring in someone else who actually wanted the work.

We can't say enough great things about Warner Roofing & Restoration!…read more When we discovered a leak in our kitchen, Donell was out to our house that same night to take a look. He was thorough and explained all of our options to us. He was diligent about keeping in contact, sticking to a schedule, and answering all the questions I had. He came to the house and worked alongside the adjustor to document the damage and was quick to get a date set to replace our roof. Working with Warner has been a wonderful experience and I highly recommend them to anyone looking at roof repairs or replacements! Customer service, quality, and efficiency are what you get when you choose Warner!

They installed two roofs for me in 2018 on two different properties. they were recommended by my…read moreinsurance company. One property I picked up over 100 nails after they left and the gutters were not done properly. The second property, the roof leaked within two years and when the ceiling fell in on the porch, they didn't want to replace it and blamed me for not notifying them sooner --like I could've known it was leaking up there. They also did not seal the windows or put the lightning rods back up or seceral of the things that were on the estimate. They did not tell me they weren't doing it. It just came on the final bill that it wasn't done and was removed from the charges. I would never use them again and I tell everyone that I can not to use them. When I complained they told me that they had hired subcontractors. that seems like a them problem, and they were always difficult to work with. When I replaced the porch ceiling, they told me that they would pay for a plywood ceiling. It was in 100 year old house and it was a hardwood ceiling. When I told them that they said they'd pay $400 toward the ceiling. They never gave any money for it. Horrible service, poor communication, poor quality work.