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    Roy's Marine Service

    5.0 (3 reviews)

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    Fresh Start Marine Detailing

    Fresh Start Marine Detailing

    1.0(1 review)
    40.3 mi

    I contacted Fresh Start Marine Detail 6/27/23 to have my 05 24'Searay sundeck detailed. Gordon…read moretells me to send him a deposit and he will have boat detailed on 7/3/23 or 7/7/23 whichever I prefer. I select 7/3 for detail and send my $407.00 deposit. Day of scheduled detail 7/3 Fresh Start is a no show no call nothing, I finally text Gordon and he tells me they are busy and he plans to get my boat done in late afternoon and he will keep me posted. I go back to boat nxt morning no detail, no show, no call, no txt, nothing. I wait several days until the next scheduled detail date Gordon quoted 7/7/23 and no show, no call, no txt, nothing again. I finally get a txt from Gordon late afternoon 7/8/23 saying they are going to detail my boat 7/9/23 and that he is sorry for delay. Im out of the area that day but return in the eve 9pm anticipating checking out my freshly detailed boat finally. Upon arrival at boat I find the cover off, Fresh starts power washer inside boat on upholstery still connected to water line that is on and dripping all over boat, orbital polishing machine, numerous detailing supplies etc all strewn about the boat and about 1/4 of the side of boat polished. I call up Gordon and say what the heck, why isnt the boat detailed and why is my cover off overnight with your equipment and supplies all over the place?? He replies with " we had to leave because they were closing marina" and " I'm not sure what your concern is ?" I check the marinas awesome surveillance video cameras to see if Gordons story checks out. I find Gordons crew arrives at aprox 1pm leaves at 3pm doest even come close to even 1/2 completion of boat and leaves aprox 4 hrs before marina closes. I txt and call Gordon and request tha a refund of deposit because of several missed scheduled dates and unprofessionally leaving cover off overnight and careless storage of his equipment in the interior of boat. Gordon tells me he will not refund deposit because his crew has completed over 3/4 of detail. I say boat is not even 1/2 completed, Gordon says he will meet me the next morning at 8am to discuss the matter. next morning Gordon is a no show,no text,no call,nothing. I call Gordon again and request a refund of deposit and ask that he pick up his equipment and do no further work on my boat. To date Gordon and Fresh Start Marine have not responded to communication on refund of deposit they did however come and remove there equipment and leave boat 1/4 of the way completed. These guys at Fresh start Marine are a joke, completely unprofessional and straight up lied about the duration of time spent on boat, video cameras don't lie! I would stay far and clear from Fresh Start Marine Detail!

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    Fresh Start Marine Detailing
    Fresh Start Marine Detailing
    Fresh Start Marine Detailing

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    Swift Spirit Mobile Boat Detailing - Our crewman Sean buffing the gel coat of a 70 Foot Ocean Alexander

    Swift Spirit Mobile Boat Detailing

    3.5(8 reviews)
    13.4 miPortage Bay

    POOR SERVICE AND POOR QUALITY Like several others reviews,…read moreactually getting them to come out and do work, despite having paid a hefty deposit of $2,700, work was a major effort. Incredibly poor communication. Eventually, they did the work (surprisingly quickly) and promised 3 additional washes and "refreshes". Again, getting them to come out and do the refresh work was very difficult. Eventually, they came out twice. In the end we paid $5,400 for their ceramic coating on a 27 foot sailboat and within 15 months the finish failed. Despite multiple texts and promises to repair the work, six months later they have yet to show up. DO NOT USE THESE GUYS!!!

    STEER CLEAR OF THIS COMPANY Requested service on June 12th,…read more2023. Sean promised to have a team out at my boat to do detailing at the cost of 2,728.00. I paid half and was given a time from of 2-4 weeks. Supposedly they did most of the work around July 24th. I sent several texts asking for an update and finally heard that they had been to the boat and need to have the boat turned around to complete the work. I went out to inspect the boat on August 15th to find that NO work had been done. I texted Sean again asking for an explanation and received an answer on August 17th stating he would follow up with the team. Clearly he did not. I texted again on August 28th since I had not heard from him. He responded with a pretty stock answer with no timeframe so I requested a refund. Again no word. So I sent another text on September 3rd and still no response. I texted again today and was finally told I would get a refund. That is yet to be seen.

    Photos
    Swift Spirit Mobile Boat Detailing - Our crew detailing a 70 foot Ocean Alexander yacht.

    Our crew detailing a 70 foot Ocean Alexander yacht.

    Swift Spirit Mobile Boat Detailing - Buffing & Ceramic Coating Starboard Side Hull on Floating dock

    Buffing & Ceramic Coating Starboard Side Hull on Floating dock

    Swift Spirit Mobile Boat Detailing - Boat Detailing Buffing in Seattle, WA

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    Boat Detailing Buffing in Seattle, WA

    Roy's Marine Service - boating - Updated May 2026

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