Holly the owner is a very rude disrespectful, condescending person to deal with. After not telling…read moreme that I will not get a refund back she took my money and then condescending told me that two people should have a car and a couples relationship and that I was very unfortunate to not after I told her me and my fiance was having car issues and could not make it up there 6 days before. Actor explaining to her that most of us is just trying to maintain what we have and that she is very blessed but some of us have to use public transportation she could not understand that concept and advise me that she will only allow me to reschedule not knowing when I will have a car next. It's been a long time that I have spoken to someone who lacks empathy who likes sympathy for another who likes kindness and customer service while managing a business very inappropriate very unprofessional very unkind please if you're a decent person stay away from these people and their business

Wonderful experience! I started with an email to the owners asking what boats they provide and…read morecurrent rental charges. They quickly got back to me with a detailed list of boats, duration, prices, plus extra fees charged in tax. Very reasonable prices! We rented the 18 ft Sea Ray motorboat for 5 hrs which is a half day rental. They called a half hour before the reservation to confirm that we were coming. We met two of the family members at noon as they backed up the boat into the water at Long Point State Park in Aurora, NY. The owners went over safety and operation procedures as well as guiding us to lunch/winery spots along the lake. Extremely friendly and down to earth people! Our only mistake is that we didn't book the whole day! 5 hours went by very quickly. Can't wait to book again :)!

Thank you Sutters!…read more We had an amazing day celebrating the high school graduation of our godson and nephew! Together with family, we enjoyed tubing, laughter, and quality time on the beautiful lake. The boat was brand new, which made the whole experience feel even more luxurious and carefree. Thank you for helping us create such wonderful memories for this milestone! We will be back!!

Beautiful facility, the best boats and an excellent staff. Great place to do business.read more

This was a first for me. Never rented a boat before haha. Well, actually, my brother rented it for…read moreall of us. We were all home for a small family reunion. Twas the first time all of us were home together since before Covid. My dad passed a few years ago and we all couldn't be home for it bc it was during Covid. So this was actually the first time all 5 of us kids were home at the same time. It's a trip that had to happen for sure. So getting the boat for an afternoon was super nice and a special day for sure. We got a pontoon boat for the afternoon. My brother and his wife rented it for 6 hours. I can't remember the exact price, I wanna say $450 for the6 hours, but don't quote me on that bc I THINK it may have been a tad more expensive. It's definitely a little pricey, but compared to their competitors, German Brothers definitely had the better price. The so-called "inconvenience" of renting from the vs the other(s) is German Bros is located out on West Lake Rd as the other is located in town...which is why I think they can get away with charging more at that place. The guys at German Bros were fantastic. Super friendly, super helpful...honestly don't have one bad thing to say about them or the business. For my first time experiencing one of these boat rental companies back home, I was definitely satisfied and even from my social media posts from that day and the days after our day on the lake, I referred like 5 people to this place and told them how much better it would be to go with them especially if they were worried about cost. You definitely save using German Brothers and these days, who isn't trying to save money any way they can? One thing to point out, you do have to pay for the gas for the boat and that cost is not included in the rental cost. You pay for the gas at the end of your time on the boat and I wanna say it's like a dollar and change more than what we'd pay at the pump ourselves. Then again, wait, haha, not sure what kind of gas these boats use haha! Just know tho, you pay separate for the gas. I recommended this to 5 different people (as mentioned already) and I'd gladly recommend to 5 more, 10 more, etc. They're a fantastic company and they deserve all the business they can get. Happy boating, yelpersailers!! Cheers!

The staff is very helpful and our boat was beautiful. We had a wonderful time renting the boat.read more

this is the marina in your dreams , it employs the finest personal in the business including the…read moreower himself . they sell a full line of pleasure boats as well as fishing and party boats they also have boat rentals . the sales and service departments are second to none and so are their boat mechcanics , the marina in on the owasco river just a short boat ride to the beautiful owasco lake in auburn , new york . owasco lake is one of new york's awesome finger lakes and is home to a variety of different fish species . check them out sometime and you will see exactly what i mean when i give them a 5 star rating !!! mario fuller jamesville , ny ATTACHED IS A COUPLE OF LAKE TROUT CAUGHT IN OWASCO LAKE

Ah where to begin!Called about a boat that was shown in inventory,but alas,someone already had a…read moredown payment on the boat.I was told by the salesman they had the same boat,different color with a motor upgrade that he would sell me for the same price.He later reduced the boat to a price that was 9000 below a quote from a local dealer.It was one of the best purchasing experiences in my 70 years.All questions and issues were handled with a phone call or text.The salesman Bill was nice enough to give me his personal cell #as he was going to a trade show when the boat was being delivered.Actually answered during breakfast.Turns out he is the owner LOL Lawrenc J Woodcock

I have rented a pontoon boat for a half day from this marina twice, and had a great experience both…read moretimes. Staff were helpful and friendly, answered all questions, and the boats were clean and in good shape. The price is reasonable when split among a group.

This is about the only place to rent a boat for the day on Skaneateles Lake. I guess the prices are…read morereasonable but really no options to shop around so 3 stars for that. When renting a boat, be prepared to pay heavily for gas. It is twice the price of what you pay for gas for your car. Again, this is the only place to get gas on the lake so the prices are high. The rental boats are in pretty good shape. No complaints there. We will be renting again next year when we vacation there.

Easy to contact. Was very patient and accomodating as we changed our order several times…read more Delivery was prompt and equipment in good condition. Highly recommend!

Great business to patronize. We really enjoyed our week's use of three stand up paddle boards, at…read morea very reasonable price. Doug and his staff make it so easy with their drop-off and pick up service. Thank you!

Where do I begin?? The staff at Frontenac went above and beyond to make sure our day on Cayuga Lake…read morewas absolutely awesome. Dylan was not only helpful, but knowledgeable about the pontoon boat that we rented, but also the spots on the lake that we should hit for swimming, floating, etc. He helped us blow up all of our floats/tubes, and helped us carry everything out to and from the boat. If you're staying on Cayuga and want to spend a day crushing the lake, I highly recommend Frontenac Harbor rentals.

Rented a pontoon boat there. Great boat looked brand new, and also was able to pick up at 9am and…read morereturn at 4:30.

This is a must do if you're in town!! The lake is so beautiful and clear and this is the best way…read moreto be able to see all of the beauty and take it all in! The ride was $25 for adults and it includes a 1 hour narrated tour. You're able to see all of the beautiful homes on the water and hear the stories of the owners and developers of the properties. I would highly recommend this boat ride!

We did the dinner cruise and had a wonderful time. It was partially narrated so we learned a little…read moreabout the houses along Skaneateles lake but it wasn't distracting, you were still able to enjoy your company. The drinks were priced well and the food was good.