Went in for replacement wiper blades. The worker was very nice, considerate, and honest about the…read moredifferent blades in stock. Overall, a very fast and easy trip!

Absolutely the best people. We're from Michigan. Our van had some issues. They let us use all their…read moretools to fix it. The manager even went up and bought the Diesel for us to help us. Just amazing.

Sunday morning..battery problems on car..called battery warehouse to set appt...called back , car…read morewith no power..Jeff made a house call with a new battery in less than a half hour! Prompt, friendly and reasonable! We thank him!

Incompetent untrained employees, this store sells used parts as new. Would stay far away and go to…read moreautozone or O'Reilly

Art the salesman and Flo the General Manager were AMAZING. Best customer service I have had in…read moreIthaca. They made sure I had the right parts when ai left the store. They set the standard for excellence.

My battery had died and was jumped by AAA, but I wanted to get a new one before an important…read moreearly-morning meeting. I arrived at O'Reilly Auto Parts after 9 p.m. hoping there would be someone available. The store employee Juan was compassionate, empathetic, extremely helpful and installed the new battery immediately. Note that I had stopped at AutoZone, and got "hey, man - it's almost closing. Come back in the morning". I am most thankful to Juan at O'Reilly Auto Parts for being a TRUE CUSTOMER SERVICE PROFESSIONAL. This is the way that I wish ALL companies operated ! ! O'Reilly Auto Parts has a customer for life - and I am sharing with my family, friends, and co-workers to let them know ! ! !

From the owner: Get the job done right and save money on your repairs with parts, tools, and accessories from your…read morelocal O'Reilly Auto Parts. Stop by any of our 6,000+ locations to enjoy free store services, including O'Reilly VeriScan Check Engine light testing, wiper blade & bulb installation, fluid recycling, and free battery testing near you. If you need a specialty tool for a one-time repair, check out our Loaner Tool Program, where only a refundable deposit is required to get you the tools or equipment the job requires. Stop by an O'Reilly Auto Parts store near you, where our parts professionals are happy to answer any project-related questions and get you everything you need for a complete DIY repair. With locations across the US, Puerto Rico, and Mexico, there's always an O'Reilly Auto Parts near you!

Horrible customer service no professionalism at all…read more Who ever is in charge shouldn't be charge of that place of business he doesn't have no clue how to run a business I order a part on 6-17-2025 and I was promised the part was going to be deliver by a shipping company on 6-24-2025 I have been calling since 6-23-2025 and every time I called they told me that they going email the tracking number and never did and today i called today again twice and they giving me the run around and after all this the guy in charge said he could sent some pastry to apologize like im ordering to send some pastry

Fitz auto has a very, very, very large variety of quality used parts…read more The inventory grows by the day and if your looking for a part on a foreign vehicle and some domestic Fitz auto is the place to go.

Extremely unhelpful and disinterested. Total non customer service. Shameful. Besides it's badly…read morestocked and just basically overpriced and disorganized.

They don't refund faulty parts they will only exchange there faulty part with the same crapy part…read moreeven if you want to get a the better part. And there extremely degrading and they try to belittle you. Do not shop here!!!

Without a doubt the best experience I have had. I was reluctant to go to buy a used motor for my…read morecar but with the price of a new one I had to. I found a motor for 1/2 of what new would have been new and it only had 10,000 miles on it - they provide a Carfax if you ask. They answered all my questions and were VERY honest. Motor runs great and I will go back to them every time my car needs a part. I can't believe anyone would give them a 1 star rating, I have to think thats BS

In February I ordered a car part listed and cataloged on a national website that these yards…read moremaintain themselves for accurate information. This website requires you search using make, model, and application. The part I ordered was listed for $16.99 and an agreed $20 for shipping. I received the wrong part, which is bigger and heavier, and cost $57.99 plus $20 shipping. They simply sent me the wrong part. I've called them many times, never getting an answer of a call back. They will not let me speak with the owner, and they will not even begin to correct the problem unless I pay out of pocket to ship the incorrect part back. I believe they intentionally shipped me a more expensive, useless, heavy part knowing that most people would not spend another $20+ shipping back that wrong part. Not only did they charge me for a more expensive incorrect part but they know they won't have to rectify the situation. I've ordered hundreds of car parts from many other salvage yards. I've never once had the wrong part shipped.

They're nice but they didn't really know about filling orders placed online. I came in and said i…read moreplaced an order two days ago and they said someone acknowledged it but it was never filled and someone else had to come show them how. It's just easier and faster to shop by yourself there than use the online convenience.