We purchased a boat from OLM 3 years ago. We have used them for pick up/drop off/ storage/…read moremaintenance and repairs for the entire time and we have ALWAYS been very satisfied with their service and pricing. Chrissy has always answered our questions and the whole team at OLM has been great to work with. We have a lot of options for services in our area, and OLM is not the closest, but we will always use them! We know that our business is appreciated and that we can rely on them for everything that we need. We would highly recommend them to everyone that we know!

We had an awesome purchase experience with Oneida lake Marina. Chrissy and Ron were great. We got a…read moregreat deal on a beautiful boat (with so many extras (from life jackets to a full tank of gas!) and we know that if we ever have questions we can reach out to them.

Best Mechanic around! Really takes the time to make sure everything is running the best! Goes the…read moreextra mile for customers. Very honest!

After having running issues with my 4 stroke outboard engine I decided to give Gagnon's Marine a…read morechance to see if they could diagnose and repair my engine. I had previously been to 2 other places which I will not name here , including the place where I bought it. Needless to say I was quite frustrated that neither of the facilities could re pair the engine. I was very pleased that after almost 2 years of my engine not running correctly that the technician at Gagnon's was able to get it running like new. Thanks !! Very Pleased!!!

I have a Mercruiser powered boat with a stalling problem. There was a Mercury sticker on the door…read morebut it turns out they're not an authorized dealer. Paul White the owner insisted that he had vast experience and could fix it. Charged me $700 for the "fix". I got the boat back and it ran poorly with zero improvement. Refused to make any adjustments to the bill.

Pirate's cove is the greatest. It's VERY clean, VERY quiet, EXTREMELY professional and an…read moreOUTSTANDING place to keep your boat. Paul, Patty and Taylor take pride in their marina and it shows with the service they offer. We were at a marina on Oneida Lake for years but the river is a completely different, relaxing, experience. The weekend entrainment at the Docks is always relaxing when docking and a great way to end the day. I couldn't ask for a better boating experience.

I hate to let one bad review cause people to avoid Snug Harbor. In the past 3 years much has…read morechanged and definitely for the better. We have had our boat here for at least ten years and the changes during the last couple of years have made us very pleased. The staff is very nice and responsive if we have questions or a problem. Our boat never leaves anymore, as they now take complete care of our servicing and storage. Very happy there!

Snug Harbor Marina is located on the Erie Canal about a mile east of Oneida Lake. Not a good first…read moreimpression. We made reservations for a transient slip for three nights and upon our arrival, the sole employee on duty was not expecting us. We told him the slip number that we had been assigned over the phone when we made the reservation but the employee did not know where in the marina the slip was and he was obviously not familiar with the numbering system of the boat slips. This employee was doing it all: running the office, running the fuel dock, assisting arriving boats, etc. Since the slips are not numbered so that boaters can see them from the water, the employee walked around the marina until he found our slip and then directed us in. The slip we were assigned to was WAY to small for our 28' cruiser (we gave them our boat length upon making the reservation so I'm not sure why they assigned us to a kayak slip). He found us another slip but after we backed the boat into slip #2, tied her up and connected our utilities, he came over and told us we would have to be out of the slip in the morning and would be reassigned another slip. (In the end, we never had to move). We were not given a key to the restrooms or showers because he didn't have any left (we did get a key later in the evening after walking back to the office and asking again but it was taken away a day later - a day before our departure). We were not given the Wi-Fi password or any other info we tend to get upon check in to a marina. People on the boat two slips away played their loud drunken music all night long the first night we stayed. Docks are old and need updating and repairs as does the power outlets at the slips. Bathrooms and washrooms are in major need of an upgrade, similar to an old campground restroom facility. There were ants all over the floor when I was using it. Not sure if they monitor the VHF radio but I tend to doubt it because I did not see or hear a radio in the office and the sole employee wouldn't have had time for that anyway. Ice is available here but no on site store. The marina has an old wash room facility but the locals told us not to use it because the water fed to the washing machines stinks. This marina is close to a variety of restaurants and also near two beaches and an amusement park. There is Uber service. There are no security gates and I observed no security measures in place at all. The marina is well protected in its harbor from the wind and waves. They definitely do not enforce quiet time hours here. The best part about staying here were the other boaters we met during our stay. All were very friendly. We made new friends here.

My daughter and her husband stored their boat with them, and it was a horrible experience. She…read morepaid $1400 for the boat to be shrink wrapped and kept in indoor storage for the winter. When she tried to contact the marina in the spring, she got no response to multiple phone calls and emails. After driving out to the marina and finding no one there and a for sale sign, she contacted the realtor and was told the business was foreclosing. She was finally able to get out to get her boat this past weekend. The boat had never been shrink wrapped, and her cover was ripped. Everything she paid for was not even done, and she is afraid the motor/engine may have suffered damage from being exposed to the elements all winter. She is struggling for what recourse she may have to this lack of storage service that she paid for. I would never work with this business for boat storage in the future.

Terrible experience. It appears the primary owner may have passed away, and the family is now…read moretrying to sell the marina. Property might be in foreclosure now. The owners failed to store our boat properly over the winter, took our money, never winterized it and it took us over a month to find someone to give us back our boat this spring.

I have rented a pontoon boat for a half day from this marina twice, and had a great experience both…read moretimes. Staff were helpful and friendly, answered all questions, and the boats were clean and in good shape. The price is reasonable when split among a group.

This is about the only place to rent a boat for the day on Skaneateles Lake. I guess the prices are…read morereasonable but really no options to shop around so 3 stars for that. When renting a boat, be prepared to pay heavily for gas. It is twice the price of what you pay for gas for your car. Again, this is the only place to get gas on the lake so the prices are high. The rental boats are in pretty good shape. No complaints there. We will be renting again next year when we vacation there.

professionalism, friendly and knowledgeable. good people local and easy to find .I recommend them…read more! for what its worth someone always has some bad shit to spread don't make it true

After 3 years of using this repair shop that provided good workat fair prices the last oil change…read moreon my 2003 Road King increased to over $300! I'm back to my former shop. I figured another shop would be good, guess not!

purchased a new Rockwood camper from seven-o's during covid and have been very happy with all…read moretheir patience and willingness to educate newbies. fast forward five years and the service from Fred saved our trip. As we were preparing to depart for a trip we realized we did not have battery power to our camper. we assume the power spike the night before during a storm caused this issue. Fred was awesome, after a few minutes of trouble shooting, the issue was resolved and we were able to depart for our trip. Thank you Fred. I would DEFINITELY recommend seven-o's to a friend and when we upgrade, they will be our first choice

Always helpful. Staff is great . They go out of their way . Locations near you. Rt 11 Cicero…read moreny. Good inventory available to look through