We purchased a boat from OLM 3 years ago. We have used them for pick up/drop off/ storage/…read moremaintenance and repairs for the entire time and we have ALWAYS been very satisfied with their service and pricing. Chrissy has always answered our questions and the whole team at OLM has been great to work with. We have a lot of options for services in our area, and OLM is not the closest, but we will always use them! We know that our business is appreciated and that we can rely on them for everything that we need. We would highly recommend them to everyone that we know!

We had an awesome purchase experience with Oneida lake Marina. Chrissy and Ron were great. We got a…read moregreat deal on a beautiful boat (with so many extras (from life jackets to a full tank of gas!) and we know that if we ever have questions we can reach out to them.

If you Need Confident service These are your Guy's! We Lost our solenoid/Starter while Traveling…read morethe Canal, with their assistance Mike, Danielle and the rest of the Crew had us up and Going by Noon the Next Day. These Guy's are the real deal.

Excellent customer service Sean and Mike were great, we had to replace our engine on our boat and…read moreeven with all the manufacturers headaches these guys made it happen, would recommend them to anyone. Also a great spot to launch your boat, mechanic are there ready to help if something happens.

I hate to let one bad review cause people to avoid Snug Harbor. In the past 3 years much has…read morechanged and definitely for the better. We have had our boat here for at least ten years and the changes during the last couple of years have made us very pleased. The staff is very nice and responsive if we have questions or a problem. Our boat never leaves anymore, as they now take complete care of our servicing and storage. Very happy there!

Snug Harbor Marina is located on the Erie Canal about a mile east of Oneida Lake. Not a good first…read moreimpression. We made reservations for a transient slip for three nights and upon our arrival, the sole employee on duty was not expecting us. We told him the slip number that we had been assigned over the phone when we made the reservation but the employee did not know where in the marina the slip was and he was obviously not familiar with the numbering system of the boat slips. This employee was doing it all: running the office, running the fuel dock, assisting arriving boats, etc. Since the slips are not numbered so that boaters can see them from the water, the employee walked around the marina until he found our slip and then directed us in. The slip we were assigned to was WAY to small for our 28' cruiser (we gave them our boat length upon making the reservation so I'm not sure why they assigned us to a kayak slip). He found us another slip but after we backed the boat into slip #2, tied her up and connected our utilities, he came over and told us we would have to be out of the slip in the morning and would be reassigned another slip. (In the end, we never had to move). We were not given a key to the restrooms or showers because he didn't have any left (we did get a key later in the evening after walking back to the office and asking again but it was taken away a day later - a day before our departure). We were not given the Wi-Fi password or any other info we tend to get upon check in to a marina. People on the boat two slips away played their loud drunken music all night long the first night we stayed. Docks are old and need updating and repairs as does the power outlets at the slips. Bathrooms and washrooms are in major need of an upgrade, similar to an old campground restroom facility. There were ants all over the floor when I was using it. Not sure if they monitor the VHF radio but I tend to doubt it because I did not see or hear a radio in the office and the sole employee wouldn't have had time for that anyway. Ice is available here but no on site store. The marina has an old wash room facility but the locals told us not to use it because the water fed to the washing machines stinks. This marina is close to a variety of restaurants and also near two beaches and an amusement park. There is Uber service. There are no security gates and I observed no security measures in place at all. The marina is well protected in its harbor from the wind and waves. They definitely do not enforce quiet time hours here. The best part about staying here were the other boaters we met during our stay. All were very friendly. We made new friends here.

This is about the only place to rent a boat for the day on Skaneateles Lake. I guess the prices are…read morereasonable but really no options to shop around so 3 stars for that. When renting a boat, be prepared to pay heavily for gas. It is twice the price of what you pay for gas for your car. Again, this is the only place to get gas on the lake so the prices are high. The rental boats are in pretty good shape. No complaints there. We will be renting again next year when we vacation there.

Sent an inquiry over the weekend 5 days later I had to call them only to be told that jet ski…read morerepair was too in depth for them. Would have been nice just to have responded to my inquiry

Stopped for a mid-trip repair that turned out to be tricky and involved my airstream dealership in…read moreMI. Our technician, Lyn, went above and beyond to get the repair done. He simply kept working, working thru the repair until success was achieved . And he was supported by a very able team. The Burdicks treat their employees really well, serving complimentary breakfast and lunch once a week. Lyn told us he got his first raise 3 months after he started! The Burdick's customer service is what every business should strive for - friendly, professional, knowledgeable and caring. They care about their customers and employees. This place overflows with pride in their service.

Had two slide systems replaced. Made the arrangements by phone 7 months ago. They were very good…read moreabout following up, making sure the parts were there and getting me in. Slight snafu on one part, not their fault. Overnighted it and had the install done just a couple hours after they said they would. Angelo in service was great to work with as was everyone else.

My daughter and her husband stored their boat with them, and it was a horrible experience. She…read morepaid $1400 for the boat to be shrink wrapped and kept in indoor storage for the winter. When she tried to contact the marina in the spring, she got no response to multiple phone calls and emails. After driving out to the marina and finding no one there and a for sale sign, she contacted the realtor and was told the business was foreclosing. She was finally able to get out to get her boat this past weekend. The boat had never been shrink wrapped, and her cover was ripped. Everything she paid for was not even done, and she is afraid the motor/engine may have suffered damage from being exposed to the elements all winter. She is struggling for what recourse she may have to this lack of storage service that she paid for. I would never work with this business for boat storage in the future.

The family and people working there are fantastic and always helpful. Have docked my boat there…read morefor 12 years, and used the ramp in prior years. Otisco Lake is great for cruising with beautiful views, and has great fishing.

My family has dealt with Seven O's since I was a little girl. While I did not purchase my current…read morecamper from them i definitely consider them in the future.

Went there the night before we were going to leave for a long weekend. The guy who works on the…read morecampers was awesome. They said to bring it right in and they would see if they could get it fixed by 11am the next morning. I dropped it off at 3pm and stopped by the next morning at 11am and it was done. Valves replaced and brakes checked. My experience was great there, and I won't hesitate to take my camper back there for service.

Speaking from the standpoint of an Enduro bike owner who had his 78 Yamaha DT125 inspected this…read morepast spring at Preferred, I would like to highly reccomend to any Dirt Bike owner that he (or she) do business with Preferred Powersports. They know threir "stuff" and it's always done professionally!

I made an appointment a month in advance for three recalls, they had my vehicle for over two weeks…read morebecause they didn't have all the parts, I also had an oil change and an inspection, they charged me an hourly rate of $160 an hour and said it took them an hour and 23 minutes to do an oil change and inspection, my bill totaled $299.34, I reached out to the owner, Shawn, thinking it was a mistake, he was a complete jerk who got very upset and told me that he was the cheapest around and this is in fact the best price! He is very wrong. Please do your homework check around. There are many many places much cheaper. I would never ever recommend taking your vehicle to this place.!!!