I called Mike at noon and we were on the boat by 3:30p. He was cool, kind, professional and…read morepleasant. He allowed my 10-yr old to cast the reel knowing it was his first time all on his own. Thankfully it was a pleasant day as well. Thanks Mike. You were a true gentleman with me and my little man.

Amazing time with Mike and the team from Upstate Guide Service! We've been on many guided trips…read morearound the world and you know right away the difference between the professional guide and those who aren't. Great equipment, new boat with all the bells and whistles for fishing. We fished, didn't troll around in circles! Mike was extremely gracious and helpful for both my daughter and I, and made the day well worth it. For any Upstate NY trip fishing, don't hire a rental boat or another guide, hire Mike@Upstate Guide Service!

I'm surprised I'm the first to review Boat Works. The service here is second to none! Over the…read morepast 2 years, as a newcomer to owning a boat, I've received lots of great EXPERT advice from Steve and Rob. Furthermore, I never once felt taken advantage of. On the contrary, their prices are very fair when comparing to even amazon or other online stores. Yesterday I called and spoke with Steve about some minor chips in my prop and he was more than happy to spend 10 mins on the phone with me explaining cavitation, where my tachometer should be at full throttle to assess whether or not it's affecting performance, etc. I appreciate the help so much, I had to write the review. I highly recommend Boat Works Ltd.

Rob only keeps the best stuff in stock. Super knowledgeable and always able to help explain all the…read morelittle things. Best place for sailors this side of the Mississippi.

Fishing is not my thing, but I tagged along anyways and I must say it was really nice. It was so…read morerelaxing just to hang out on the water. The boat has a fish finder and other navigation but you bring your poles and other fishing stuff. The lake is so calm and beautiful. All your stress will melt away immediately... The guy Gavin, I will give him a Viking name, Gavin the Strong, he was great. Gavin the Strong actually jumped into the water and *PUSHED the boat* down to the end of the dock entrance since one of our party was having problems getting out of the boat onto the dock. This a really nice outing to take if you want to do something different and fun. If the water is rough or you can't get back for any reason, they will come get you.

This little shop made our whole trip! We took 3 different trips here - twice to kayak and once to…read morejet ski. We appreciated how easy and fun he made our excursions and had everything ready as soon as we got there.

I had come to Auburn to visit family. It had been raining all week. I was so ready to get some time…read moreoutside. I had been talking to one of the owners, Audrey, and managed to arrange to go over after the rain stopped yesterday. It turned out to be a stunning afternoon. The water was completely clear and almost flat. I took out a kayak first. Then went back and joined a small group for a stand-up paddle board lesson. The owners are very personable and knowledgeable. They give you life jackets, and a whistle, just in case. They also had a bunch of dog life jackets. It's $18 for an hour on the paddle board and $12 for an hour on the kayak. They have the $2 park parking passes there. Weather permitting they are normally open from 11am-6pm during the summer. If you have a group, you can also call ahead and arrange a time that works for you. They can also deliver the water toys. If you wanted to rent boards for a party or for a weekend that could probably be done as well. I'm kinda bummed my birthday is in March! As it is, I'll definitely be back.

I loved this place! Located right on Owasco lake it was the perfect place to try out paddle…read moreboarding for the first time as the water is so shallow. The staff was very helpful and even gave us some tips on how to make it easier. Awesome!

I hate to let one bad review cause people to avoid Snug Harbor. In the past 3 years much has…read morechanged and definitely for the better. We have had our boat here for at least ten years and the changes during the last couple of years have made us very pleased. The staff is very nice and responsive if we have questions or a problem. Our boat never leaves anymore, as they now take complete care of our servicing and storage. Very happy there!

Snug Harbor Marina is located on the Erie Canal about a mile east of Oneida Lake. Not a good first…read moreimpression. We made reservations for a transient slip for three nights and upon our arrival, the sole employee on duty was not expecting us. We told him the slip number that we had been assigned over the phone when we made the reservation but the employee did not know where in the marina the slip was and he was obviously not familiar with the numbering system of the boat slips. This employee was doing it all: running the office, running the fuel dock, assisting arriving boats, etc. Since the slips are not numbered so that boaters can see them from the water, the employee walked around the marina until he found our slip and then directed us in. The slip we were assigned to was WAY to small for our 28' cruiser (we gave them our boat length upon making the reservation so I'm not sure why they assigned us to a kayak slip). He found us another slip but after we backed the boat into slip #2, tied her up and connected our utilities, he came over and told us we would have to be out of the slip in the morning and would be reassigned another slip. (In the end, we never had to move). We were not given a key to the restrooms or showers because he didn't have any left (we did get a key later in the evening after walking back to the office and asking again but it was taken away a day later - a day before our departure). We were not given the Wi-Fi password or any other info we tend to get upon check in to a marina. People on the boat two slips away played their loud drunken music all night long the first night we stayed. Docks are old and need updating and repairs as does the power outlets at the slips. Bathrooms and washrooms are in major need of an upgrade, similar to an old campground restroom facility. There were ants all over the floor when I was using it. Not sure if they monitor the VHF radio but I tend to doubt it because I did not see or hear a radio in the office and the sole employee wouldn't have had time for that anyway. Ice is available here but no on site store. The marina has an old wash room facility but the locals told us not to use it because the water fed to the washing machines stinks. This marina is close to a variety of restaurants and also near two beaches and an amusement park. There is Uber service. There are no security gates and I observed no security measures in place at all. The marina is well protected in its harbor from the wind and waves. They definitely do not enforce quiet time hours here. The best part about staying here were the other boaters we met during our stay. All were very friendly. We made new friends here.

Great place to take your car. Very experienced team of top quality mechanics. They are one of the…read morefew places that I take my vehicles for service.

Had a Very positive experience at Carmen's today. I had my…read morecar inspected for annual DMV. I feel it was thoroughly inspected and now feel much safer driving it. The young woman who helped me make the appointment was very efficient and extremely helpful while I waited for my inspection that took about 45 minutes. It was so painless. She informed me the gentleman who inspected my car was a man who had retired but Carmen asked him to work for him after he had closed his business. Carmen's is a very efficient and tight family and I highly recommend. Paul Sitzer

The staff here is always kind, they listen to whatever car issues I have and make me feel heard. I…read morereally don't know much about cars and they've never made me feel bad for that. They've resolved some major car issues for me so now I go here for everything. I once drove right off the highway into their lot with every engine light on, and my car was diagnosed, fixed, and ready to drive again very shortly after. They even supported me through getting reimbursement from a shop that had done poor work leading to this issue. I feel that the cost is reasonable compared to what I've paid other places, I am often pleasantly surprised with the total for services. Call ahead and they can often tell you when the best time to come in is for the quickest service!

I searched Yelp looking for a reliable place to have my Toyota Sienna van's oil changed and the van…read moreinspected. I have Parkinson's and the van has been converted to accommodate a wheelchair and fitted w a ramp. I need it to stay independent. The reviews on Yelp were so positive I called and got an appointment. Allow me to say, you all were so right. This place knocked my socks off. John is so thoughtful and thorough, he doesn't make you feel like a loser if you need to have something explained, and he's a problem solver. McKenzie, the young woman working the counter, is similarly on the job, and is equally thoughtful. For example, seeing I use a wheelchair, they made it easier for me to access the office and in a way that was matter of fact and not condescending. When I needed to return the next day for an inspection sticker, McKenzie met me outside the office while still in the van, and did the back and forth on my behalf. It might seem minor but it's so nice to have someone see and act on the "little" things that make life easier to maneuver. Bottom line: Bayberry Automotive is now my go-to garage of choice. They were great w my car, and w me. They have my strong endorsement.

I moved to Syracuse from SF, CA just days ago and had my '01 Lexus IS300 shipped by an auto…read moretransport company. By the time it got here, it was filthy -- caked with layers of dirt and oil. All I wanted to do was give my baby a bath. I hopped in my car and it wouldn't start! I cranked the ignition a few more times and got it jumped, twice. Still no go. My landlord (and also my first trusted friend in Syracuse) recommended Butch's as he gets his pickup truck serviced there. I called Butch to let him know what the problem was and that my car was getting towed there. He asked if I was a student and I said yes, I'd just moved here and all I wanted to do was give my car a good cleaning. The next day, I get a call from Butch saying that the car was ready and all it really needed was a good battery charge. WHEW!!! They checked out the alternator and a few possible other culprits and drove my car around to make sure it wasn't anything else. He explained that he's seen it happen before - a car on the back of one of those carrier trucks with its alarm going off the whole way during transit, maybe from all the bumps on the road, thus causing it to drain the battery. I absolutely hate car problems, no matter how big or small. Why the 5 star rating for something so simple? When I went to pick up my baby, she was shiny and spotless. I can't tell you how great it felt when I saw my clean car, ready to be driven to help me discover this new place. I was almost emotional. Butch not only eased my worries about the mechanical aspect of it all, but he went above and beyond to welcome me into a new city by taking extra care of my car. He didn't bullshit me or give me the run around. Butch's just earned themselves a loyal customer. I'll be back for my tune-up due soon.

Best Shop in town - I've been servicing all my cars from Audis to Volvos to Subaru's at Butch's…read more since 1980! HONESTLY the most reputable business I have ever worked with