I have trusted this family with my boating needs for a long time. Their honesty and integrity is…read morebeyond reproach. Robert G.

Not the same service or quality since the new owner took over. Have given him a few chances and am…read moreso disappointed.

Bob and his workers are very nice men with great knowledge and expertise in the field. I always…read morefeel safe going to them for help with my car!

If you Need Confident service These are your Guy's! We Lost our solenoid/Starter while Traveling…read morethe Canal, with their assistance Mike, Danielle and the rest of the Crew had us up and Going by Noon the Next Day. These Guy's are the real deal.

Excellent customer service Sean and Mike were great, we had to replace our engine on our boat and…read moreeven with all the manufacturers headaches these guys made it happen, would recommend them to anyone. Also a great spot to launch your boat, mechanic are there ready to help if something happens.

this is the marina in your dreams , it employs the finest personal in the business including the…read moreower himself . they sell a full line of pleasure boats as well as fishing and party boats they also have boat rentals . the sales and service departments are second to none and so are their boat mechcanics , the marina in on the owasco river just a short boat ride to the beautiful owasco lake in auburn , new york . owasco lake is one of new york's awesome finger lakes and is home to a variety of different fish species . check them out sometime and you will see exactly what i mean when i give them a 5 star rating !!! mario fuller jamesville , ny ATTACHED IS A COUPLE OF LAKE TROUT CAUGHT IN OWASCO LAKE

Ah where to begin!Called about a boat that was shown in inventory,but alas,someone already had a…read moredown payment on the boat.I was told by the salesman they had the same boat,different color with a motor upgrade that he would sell me for the same price.He later reduced the boat to a price that was 9000 below a quote from a local dealer.It was one of the best purchasing experiences in my 70 years.All questions and issues were handled with a phone call or text.The salesman Bill was nice enough to give me his personal cell #as he was going to a trade show when the boat was being delivered.Actually answered during breakfast.Turns out he is the owner LOL Lawrenc J Woodcock

Pirate's cove is the greatest. It's VERY clean, VERY quiet, EXTREMELY professional and an…read moreOUTSTANDING place to keep your boat. Paul, Patty and Taylor take pride in their marina and it shows with the service they offer. We were at a marina on Oneida Lake for years but the river is a completely different, relaxing, experience. The weekend entrainment at the Docks is always relaxing when docking and a great way to end the day. I couldn't ask for a better boating experience.

I have a Mercruiser powered boat with a stalling problem. There was a Mercury sticker on the door…read morebut it turns out they're not an authorized dealer. Paul White the owner insisted that he had vast experience and could fix it. Charged me $700 for the "fix". I got the boat back and it ran poorly with zero improvement. Refused to make any adjustments to the bill.

I have been a West Marine customer since before this store opened. Like any marine product you…read moreexpect to pay a premium price as long as it is a quality product. I early on, had difficulty in returning products that I found inadequate because I would have to mail them back or drive long distance to return them. I do not have that problem now. The new policy of "not being undersold" eliminates any complaint of "expensive marine related products". Browsing and seeing the product is a very essential part of a purchase to me and the store offers that. There are some items that can be purchased on line without a physical contact and you can do that through the store also. Last of all the staff at this store is exceptional. If they can't answer your question, they will help you find the answer. Just ask!

From the owner: West Marine Watertown is the area's trusted boat supply store offering a wide variety of boating…read moreproducts and accessories. Visit our location for a wide selection of marine products, expert advice, and dependable service tailored to local boating needs. We're proud to serve the local community with reliable products and helpful guidance. We're proud to serve the local community with reliable products and helpful guidance. We're proud to serve the local community with reliable products and helpful guidance. We're proud to serve the local community with reliable products and helpful guidance. We're proud to serve the local community with reliable products and helpful guidance.