Wonderful roofers. I had a leaking chimney on July 4 holiday weekend. So of course no one was…read moreavailable. Except them. They came out, fixed the problem, and didn't even charge since it was such a small job! Also, for another roofing issue, many roofers reviewed it and said (dishonestly) that there were problems that needed extensive repairs. But the Peak and Valley crew were honest and showed there was no damage. The leak I noticed came from an ice dam. They could have easily lied to try and make a profit. But they didn't. And that integrity matters, especially in the roofing business.

What started off as a difficult situation with our home warranty company, Bryan and his crew were…read moreforgiving, tolerant, and patient with our frustrations. All of the folks we dealt with have been extremely professional, courteous, and generous with their time and attention to our problem. Their customer service is first class, and their expertise and workmanship is second to none. Thank you to Peak and Valley for helping us thru our challenging predicament. I highly recommend this Company.

Update 8/1/2025 One of the cables on my garage door snapped; not really surprising I am guessing…read morethese were orginal to the house which was built in the 1950s. Called Genie of Fairiew Door as I had a previous good experience with them. They did schedule a service call for Friday when I could be home; the technician was there a little late for the scheduled time and was very friendly and helpful. Unfortunately he couldn't do the repair, but he did see what had happened; he suggested replacing the springs as well since they were also original. He took one of the springs with him so they knew what needed to be replaced. The office called and scheduled the repair for the following Friday. The 2 man crew arrived on time and were great, they replaced the springs, cables and some other hardware, tuned up the door and got everything done in about 1/2 hour. The job was done professionally, efficiently and with no drama. Even better the job ended up costing significantly less then the original estimate. The garage door is operating better then any time in the last 20 years. I was extremely pleased with the service by Genie of Fairview Door, I would highly recommend them if you need service on your garage door. Great job and a big Thank You!! Original Review: 2020 The Genie Garage Door opener I bought and had installed from one of the large home improvement stores stopped working after a couple of years and after 5 calls to the home center and no response I contacted another garage door repair company located on the East Side and they advised me over the phone that it was not worth fixing the unit and offered to replace it with a new unit for about $600 dollars. I finally called Genie of Fairview and they were incredibly helpful. When I explained my schedule they gave me the first service call of the morning on a Monday after the weekend. The service tech showed up and he did a fantastic job; inspected the opener and the door, readjusted the sensors, reset the unit and even adjusted the springs. All it took was about 20 minutes and he got the door working better then before it stopped. Cost was about $90 with the $10 off coupon on their website. This was exactly what I expect from a service provider; on time arrival, quick and efficient use of time, excellent results and professionalism from the service tech. If you need service or any kind of equipment related to your garage door, I would recommend that you give Genie of Fairview.

Not really a complaint about the quality of service, as the have been out before and put in the…read moregarage door opener. I called for a service call as the door wouldn't stay closed. I was aware the costs would be 80.00 for the call and service charges would be 70.00. The tech diagnosed the problem and showed me how to make the simple adjustment on the opener itself. Took less than 3 minutes. He called the office to see if he could wave the service charge, and they wouldn't, suggesting he lubricate the door to justify the cost. A few quick sprays of WD40 and he was gone. Frankly I would have felt better had he done nothing, Just seemed pretty callous to me on the office's part. The tech was extremely polite and understand.

You can trust Brad Smith Roofing to stand behind their work! We're extremely pleased with our new…read moreroof & gutters installed last year. They met all of the challenges associated with roofing a 1930's English Tutor home, steep roof with plenty of details. Recently I questioned what appeared to be missing flashing tucked away in the shadows of an eave. The front office and Sean were quick to respond, completed a flashing repair, and provided a 'no charge' invoice. Thank you for best customer service.

Hired Brad Smith roofing for a whole house re-roof. Not too long after the work was done we…read moreexperienced a Leak. Asked them to take a look and they gave us a proposal with costs to repair. Reluctantly paid for repair which did not fix issue. Had another company look at the issue and make a repair. Recently, the same leak occurred plus several others. Contacted, CEO Drew Smith who said they would gladly assist for a fee. So I got on the roof and removed the siding. As clear as day the roof along one wall was not flashed properly to prevent leaks.

Excellent work without damage to our property. Great communication. Highly recommendedread more

Horrible company. Would give negative stars if possible…read more Due to space limitations we can't give full details or list all the problems, lies, or unprofessional business practices encountered but we'll give the highlights. Contracted with Hinckley Roofing to do tear off and roof replacement on small house. Subcontracted crew only tarped front of house and left other sides exposed. Majority of shingles and debris were thrown off sides and back, not front. Left excessive black marks on vinyl siding and large scratches/gouges on aluminum window trim where shingles hit. Only the front looked mostly okay because of tarp. Siding in very good condition prior to damage they caused. Showed us picture of front with tarp and lied about the rest being tarped until we shared video from security cameras showing shingles raining down against the siding. Their solution was to scrub each streak and power wash the siding, destroying the surface so there were glaring shiny and dull patches alternating across sides and back of house. This was unacceptable to us. Met with them again and were told if we gave it 6 months we wouldn't be able to tell; it would even out. Gave it 6 months and it looks worse. Roof cost just over $9,200. Bids from siding companies were all higher than that amount but Hinckley would only offer half the cost in credit for damages. Said anything more would be unfair to them. When we didn't accept their offer, we were told they'd put lien on house and we could work it out with their insurance company then. Deadline for filing valid lien had passed after so much time but they would file anyway. The only way we could get lien removed then would be to hire attorney and file a lawsuit to have lien invalidated. We opted to take their low offer and be done with them.

UPDATE June 2021: I honestly wish I could give this company more than 5 stars! They have found away…read moreto address an issue for me that was left behind by a previous owners ... in the middle of their hectic summer roofing season. I am so grateful for their professionalism and expertise ... and wouldn't hesitate to recommend Barnes Roofing to anyone! UPDATE January 2021: Somehow, Barnes Roofing managed to pull off a second miracle for me. I recently had a high-efficiency furnace installed, and the exhaust pipe from the old furnace needed removed. The HVAC team doesn't do that, as it involves roofing repairs. (I probably should have thought of this, but didn't. Lessons learned.) Anyhow - one call to Barnes Roofing, and my situation was resolved just over a week later. I can hardly believe they got this done in flipping January. Very grateful for companies like this!! Would give more than 5 stars if possible. December 2020: A friend recommended Barnes Roofing, and I am so glad I called them. I needed several gutter repairs done, along with a siding fix on a home I recently purchase. They came out to estimate the job immediately, and then an early winter set in shortly thereafter. I figured it would be spring/summer until Barnes could get to this work. To their credit, they managed to find an "open window" between snowstorms, windstorms, rain & ice, and managed to get my repairs done before winter! They did a terrific job, and I am very pleased. I will be calling them with confidence for future work.

Had them do a complete tear down of roof and gutters with leaf relief . Crew did a great job. kept…read moreme informed of any problems along the way and are very professional

This business is terrific! They did our roof 17 years ago and after the awful hail storm in April…read morewe asked them to come and replace it again. Their customer service is amazing from Billy and Kelly the owners to their crews who go up in 90 plus degrees. They are polite professionals and I highly recommend them for your roofing, siding and windows.

I've had five roofs done with them. I always get the best price and a good job. The last job went…read morewell even as they had to deal with unexpected repairs. Mike the supervisor was a likable guy and answered all my questions and concerns. He was also on site almost all day. I cautioned them about leaving me nails to drive on and they seemed to pay great attention to tarping. They ran magnets for 2 hours and even picked nails out of the bushes. Zero nails were found anywhere in my gravel drive. I would use them again. They keep it real and keep prices reasonable. Office staff is pleasant and easy to do business with.

I had a great experience with this roofing company! They did an excellent job on my new roof, were…read moreprofessional, reliable, and made the whole process easy from start to finish. The quality of their work was outstanding, and the crew was friendly and respectful. They cleaned up perfectly no loose nails or debris. I'm very happy with my new roof in Mentor and would definitely recommend them to anyone needing roofing work!

I had my roof replaced by KPHR in June 2025. I even recommended them to my (development) neighbors,…read moreand they replaced roofs for 4 of them. KPHR does not respond to follow up calls for issues that have arisen with the roof since the installation. Their follow up and customer service is horrible.

I had been working with incompetents until I was lucky to stumble across the ALL CONSTRUCTION…read moreSERVICES website. From the first communcations with Jacob, to the follow up with Joe, my experience with this company has been stellar. They performed expert work when installing my fireplace, working and communicating well with the other contractors on the project. After installation , and the fireplace was up and running, I had some questions about it. They sent Joe down from Cleveland (I live in Columbus) and he went over my questions and checked out the unit. I would recommend these guys, in a heartbeat, if you are contemplating hiring them for your job.