Left so upset and disillusioned. It should be renamed ROYAL RIP-OFF. I see lots of five star reviews. I am guessing these must be dinner patrons, and I was treated to their leftovers.
Where to begin on the SUB PAR quality?
I guess with the "naan"? Thin and flimsy, no butter, and anything but cooked, mush less heated in a clay oven. It wilted in my hand like a sheet of paper. I asked for it made well done, and it came out literally burned black on the bubbled parts, and the thin blandness underneath.
And guess what? Unlike EVERT INDIAN RESTAURANT ON EARTH that includes Naan with lunch buffets (usually served piping hot and fresh from the clay oven, with butter on it) hey had the nerve to add this dry, tasteless naan as an additional cost to the lunch buffet. FOUR DOLLARS!
But wait....that's not all...
Everything else was close to COLD, except for the yellow WATERY DAL that was warm but not hot.
NOTHING looked, nor tasted as if just made.
The Pakora Vegetable fritters? COLD and hard as any fried food left in a fridge or out for hours would be. NOT FRESHLY MADE and fried, and NO I did not come at the end of the buffet, but at 1:30 P.M.
The Murgh Makhani "Butter Chicken" was tasteless, and also bland and WATERY not the rich, flavorful, and thicker way it should be.
TANDOORI CHICKEN? Also COLD and HARD without any juice or aroma, again, this all tasted like re-warmed (barely) leftovers. Ditto the tasteless "ROGAN JOSH" LAMB CURRY. Tiny, brick hard, pieces of lamb.
Again, all of this felt like they were all re-warmed from the fridge and last night's dinners.
EVEN THE RICE! How hard can it be to make FRESH WARM AROMATIC BASMATI for your lunch guests???????!!!!!!
This is an insult to anyone who loves and appreciates authentic Indian Cuisine. Everyone knows dining out for Indian at night is pricey, compared to lunch buffets, and with today's inflation for those of us who work for a living instead of cash in our stock dividends, we seek value and to be rewarded for our hard work, not insulted in this manner.
But the ABSOLUTE WORST?
Ordering a coke (usually you pay 2.50 tops) and seeing when the bill came that I was charged 3.00 DOLLARS for a small 8 oz ICE-FILLED Mason Jar and that imagined REFILL? you got it.... 3.00 DOLLARS TWICE ON THE BILL! so SIX DOLLARS for two 8 ounce servings - though with the ice to the brim and lemon - at best maybe - 5 or 6 ounces and being charged as if I was dining at a high class Indian Restaurant in Washington D.C. like THE BOMBAY CLUB, RASIKA, or the PUNJAB GRILL, not an ugly strip mall on Muddy Branch Road.
Even strip mall restaurants, like my beloved BOLLYWOOD BISTRO in Great Falls, Virginia (which I ADORE, but it's a hike and I didn't have time to go to I-495 and take the long drive to my favorite NEVER FAIL Indian Restaurant) serve free refills, both at night or at lunch.
To get the PRICIEST bill I have EVER gotten for a MEDIOCRE lunch buffet, after being charged 6.00 for two small fountain-poured cokes, and charged 4.00 for table Naan at lunch? It is a fact they lost a customer for life. The decor is also like a bad Bollywood movie, way over the top and tacky.
Never again! Learned my lesson...next time I want QUALITY at a FAIR PRICE, I will drive to Great Falls, Virginia to the place I have had the FINEST lunch ever at reasonable prices with EVERY dish FRESHLY prepared THAT DAY.
Spare me any PITHY replies from the "management" - It's obvious to me, the only time to go is at dinner and that may be why you have five star reviews, because the last time I went for lunch, I left the food and said I couldn't consume such bland and cold food. But it had been served to me five minutes after lunch had closed as a "favor" and I thought that was why it was cold, and bland. I returned because I know one of the staff from over twenty years who worked at various other Indian restaurants....A.P. And he seemed so upset, I decided to come back today at the proper time and enjoy the food as it was expected. A COMPLETE FAIL! Sorry A.P. you will never see me there again. Enjoy my RIPPED-OFF 22.00 (NO, I DIDN'T LEAVE A TIP since I ALWAYS tip 20% and that would have meant this disaster would have cost me 26.40.
No WAY I was losing that much money on this shameless exercise in squeezing the customer for standard and simple things like Naan and Coke.
SO LONG ROYAL RIP OFF! I have warned all my friends who love Indian Food and I for one, will never be back. Perhaps at dinner you take the time to prepare your food properly, but even these barely warm leftovers, were a sure indication of your standards, which is to say...POOR. read more