I will update review based on Evan's feedback:…read more Fair point by Evan maybe the stump grinding was a miscommunication during discussion. I will assume some responsibility as the customer and increase the stars rating because this was a verbal quote and we should have asked for written documentation before the job started. Additionally, not sure about any "trade" or free service rendered in exchange for not putting the fence back because of vines. When I reached out no one said oh there was an agreement or we spoke to your wife and informed her we weren't putting that back. We were just told someone will be out there to fix it. i was never notified of a check issue or that there was an issue with any payment. I never heard anything actually so I can only assume you were fully paid there wasn't an issue. Also my wife was told she could pay by card during the quote (which was the plan) but at the end was then told no she must pay by check so she had to scramble to find checks. In the end: We did get three large trees cut down as asked. You will get the service you paid for, trees cut down and removed. I would just ensure any quote is written and documented so there aren't any miscommunications in what is expected at the end of the job. That becomes text back and forth and phone calls after they leave the job site. Communication-Communication-Communication would seem to be the largest issue here.

Encountered company via door to door solicitation. Asked if they could look at the trunk in my…read moreback yard that was left by the last company who I hired to take a tree down. After saying they knew that company well and offered to take the eyesore down for a very reasonable price, I agreed. Note that I was told that the concrete slab in the yard could be broken up and removed if I wanted. If not, he said that the possibility of it getting cracked was high. The crew came out and hour after a rain storm came through and it was still drizzling so ground was wet. 4 trucks, two debris trailers (one already full), and a trailer with a kabota skiff. They drove the skid thru my front yard to get to the back gate instead of driving on the street or sidewalk. They drove about the backyard a number of times before deciding to lay down plywood. They put cuts in the lower portion of the trunk, wrapped two ropes around the top. One tied to the skiff and one tied to the front of a truck parked in my driveway. They pulled and the entire trunk came down. Mind you, it's 30' in diameter and was probably just as high if not higher. It towered above the houses. After they the cut it into pieces and took them to the trailers, they started to pack up to leave. I asked about all the debris in the back, they planned to leave it. I have a contract stating all debris was to be removed so they then grabbed rakes. I provided shovels, trash can and a wheel barrel to use. After they cleaned up the debris is when I saw that where the trunk hit the concrete not only caused cracks, but two deep indentions and wholes. Basically the slab is destroyed. The entire crew, including the owner Evan, are what I would consider a bunch of wild yahoos. They only care about getting in and getting out and not what damage they cause by not taking more care in the work. I can say that I would not recommend or would use this company ever again. ​

We were cutting down some trees on our property. One of the trees spun when it hit the ground and…read morecame close to hitting our house. It fell into a healthy tree by our house. The first company we called could not come but called Big Branch for us. The owner called us back and sent a crew over right away. They removed that tree and four more for us. The crew was professional and efficient. They completed the work in a couple of hours, it would have taken us days. We told our son about our experience and to our surprise Big Branch Tree Service had assisted him when he lived in Florida. Our son, like us, had a very positive experience. Big Branch Tree Service will be our first call in the future when we need trees removed.

I had 8 trees removed. They showed up right on time. Had all the right equipment to do the job…read moresafely. They put barriers down to protect my driveway and cleaned up both areas where they worked. Most professional tree service I have seen.

Great service men really nice people and polite especially the work is tremendous really nice guys…read moreto work with I would recommend them to anyone

Awesome tree service...very knowledgeable and hard working …read more Cory and his crew are the best at what they do. QUALITY workmanship and very nice guys. Truly Top Notch

We have used Robert's Tree Service for 20+ years to maintain the beautiful Magnolias on our tiny…read morebeach lot. They do a great job. Jason, the estimator, is a great communicator, friendly, and understands how to keep trees healthy. I'm sure our lot size challenges his crews, but they have the equipment and the know-how to keep the trees and the insurance company happy. I highly recommend them,

I highly recommend Robert's Tree Service. I used them twice in the last 4 months. First to trim a…read moretree for a house that I was selling. Second, when a tree branch came thru my roof on a Saturday. Jason came quickly when I contacted him about the tree thru the roof. He assembled the crew and they came the next day on a Sunday. The crew came when they said they would, worked efficiently and safely, did what was promised and answered my questions. In about 4 hours they had removed the tree from the roof and cut down the remaining tree that was in danger of falling. Then they took away all of the debris. All for a reasonable price, considering it was the weekend and an emergency.

I had several companies come out and give me an estimate for my live oak tree that was damaged by…read morethe terrible wind storm we had. I have what's called included bark where two trucks have grown together and split apart from each other. After doing some research this job shouldn't cost more than it does to cut the tree down. Involves cleaning up the canopy of dead branches or sucker branches to allow more airflow through and then cabling about 3 trunks together to prevent them from swaying in the wind. The first estimate only wanted to cut my tree down which is not what I wanted. I want to save the tree. He quoted $3100 to completely remove the tree. The next two quotes to cable and rod the tree was $4500 and $4000. Again they wanted more to do this than to actually cut the tree down. Which my first estimate to cut the tree down was my baseline price. My son-in-law recommended Mitch Drake so I gave them a call and he quoted me $2500 to complete the job. Now we're finally below that baseline of $3100 I was looking for. He told me during the estimate they were several weeks out from doing the job. Finally I got a call they were coming on a specific day which was acceptable. Talking about a crew, there was about eight of them on the job. Between trimmers, clean up crew as the limbs dropped and another that climbed the tree and another that cabled the tree. They have a lot of equipment with them between a bucket lift, Bobtail, and a massive chipper with a high box truck that captured all the wood chips. Very impressive operation. They recommend several limbs to be removed to take some weight off to prevent further splitting. They cleaned up everything when the job was done. Very very satisfied with their work. Highly recommend them.

Excellent service with competitive pricing. They removed dead limbs and cleaned up a 100+ year old…read moreoak that will help it live another 100+ years. Highly recommend.

Had a diseased oak tree removed from my front yard. They came out in the same week and took care of…read morethe removal. All debris from the tree removal was hauled away the same day. They also took care of the stump grinding. The cost was very reasonable compared to other companies in the area.

I highly recommend Arbor Tech 904 for your tree trimming and tree removal needs. This company is…read morevery professional, knowledgeable, and very efficient. I contacted them to get a quote, and they came out the next business day. Their price is the best in the area, and I am extremely impressed and satisfied with the quality work they did. Arbor Tech 904 was able to fit me in very quickly and I did not have to wait. They were able to get everything I asked for done in less than six hours after other companies telling me it would take a day and a half to two days to complete. The day they came out, they set up all their machines and equipment, and everyone worked like a well-oiled machine. They cleaned EVERYTHING up and hauled it away. I am incredibly happy and satisfied with what they did. They except several forms of payment which made it extremely easy for me to pay. I do not have anything negative to say about this company or their work and I usually can find faults or something wrong. This company is AMAZING!!!!!! I would definitely highly recommend this company and will use them again in the future!!!!! Bryn W.

These guys are the real deal! They were professional and careful. Their equipment was top notch. I…read morewas very impressed with their off road lift. They completely removed a sweet gum tree that was growing over my garage, had exposed roots and was very close to my neighbors house. They safely removed the tree, the stump and all of the roots. I was very impressed with the stump grinding. They also did a full trim on my live oak trees in the front yard and back. It looks amazing and is easier to cut the grass now. They did a great job cleaning up the mess and left my yard better than they found it. I would not hesitate to have them back!

Heard all kinds of machinery outside of my house today. Went outside and looked and there's a tree…read moreservice next door. Went out into my backyard and found two people in my backyard. One guy hopping a fence actually breaking the fence. Grabbing all the stuff that they cut off the tree next door. That property is owned by a rental company and when I started yelling at these guys they said that I was a miserable old man and that the property owner next door said it was okay called the property owners. They're rental people and they said it's the first time we use them. I go but they said you said it was okay. Now the tenant who we're friends with said I had no idea they were there and the rental company when I asked about it. What are you going to do about it? They hung up the phone the people on the roof. I told him to get off my property of no right to be here. Get off my roof and if it ever leaks I'm going to sue you

I really hate having to leave this review. There were things that were great, but major things that…read morewent very wrong. The job that was accepted was too big for them, and that was because Chivarous and his father were communicating over the phone and with pictures. So when it came time to grind the stump from the tree they cut down, the father wanted to increase the price, because it was larger than he thought it was going to be. Mind you, this was communicated to me 1) through Chivarous and 2) after my gutter sustained $1,200 worth of damage due to a falling limb as they cut the tree down. They ARE NOT INSURED. The amount of debris that came from this one tree was substantial and sat in my yard for two days. Because responses stopped while we were texting (read receipts were on), I called the city to see if they would pick up the debris as I thought they were going to leave with me with it. The city called them and the debris began to be picked up at 8:37PM that night after obtaining a truck from GA, I believe. They did a really good job of cleaning it up in the dark and came back the next day to finish the clean up. During the 4-5 days they were here, they also took down a large shed and hauled the materials away. Chivarous was always respectful even despite his father yelling at him during the cleanup. I would say small jobs might be fine, but they don't have the equipment readily available for large jobs on top of the issue of not having insurance. The damage was never even discussed outside of when it came time to pay for the job. I just kept being told that they "can fix it".

I had excess furniture I wanted hauled away. After…read morerequesting estimates from several companies I decided to hire Williams Tree Service because the estimate was within my budget. There was never an attempt to up sell. Chivarous and Jesse came prepared for the job. These young men arrived on time and completed the work so quickly and efficiently my head was spinning! I highly recommend using this company. They demonstrated the work ethic I was brought up with: be polite and respectful, show up on time, complete the job agreed upon for the price agreed upon. It may sound simple but it isn't so easy to find anymore. Thanks again for your outstanding service. S. M.