I had a four star experience here this Thursday but unfortunately I now have to downgrade them to three stars, and really it's probably 2.5 out of five. I'm getting married tomorrow and my bridesmaids and I came here to get our nails done, for both a manicure and a pedicure. I don't get manicures done that often but last year I started experimenting with gel manicures, which had great quality but took forever to get off my fingers. I decided to go with a regular manicure, thinking it would be fine for at least a week. Lo and behold, yesterday, the polish started chipping off. Which obviously is a problem because I'm getting married tomorrow. One of my bridesmaids was kind enough to find the exact nail shade, thankfully I took a photo of the name of the polish, and tonight we are spending the night trying to give my nails a touch up. I've had regular, non-gel manicures before and they usually last at least a week before they start chipping. I'm giving this place three out of 5 stars only because the prices were reasonable and the experience at the salon was nice. Be aware they do charge a 4% credit card fee, I saw that on the receipt. My pedicure still looks fine and was a good price, $25, but I'm really disappointed with how my fingernail polish has already started chipping. read more

Royal Nails Spa - One or two days later and it's already chipping. - Nail Salons Near Me - Novi, Michigan

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I don't usual have a normal person that I see, I've been here at least 4 times. Yesterday I was given Kim she is an older lady that obviously needs to stop doing this type of work. During the pedicure I had to mention to her several times that she missed something. She told me that it was too much work. When she thought she was done, I asked her when did she do the callus removal? She started screaming at me telling me she scrubbed my feet and did I want to see the camera. I asked again "when did you do the callus removal. She continued to scream at the top of her lungs at. Saying that I won't leave her along that I was talking to her too much. I had to tell her to stop screaming at me several times I felt threatened an I didn't know what they were gonna do to me in there.. the manager walks up and said something to her in the language nobody apologize no one intervened, no one came to assist me or asked me was I OK. It was only when I mentioned to the manager that no one apologized for Kim's nasty disrespectful behavior, did she apologize . They know Kim is an unhinged street maniac, why put paying customers at risk. They still chargecharged me the full price of the pedicure.. 10 percent was not enough for Kim's verbal abuse. On top of all of this bullshit my toenails are uneven. I mentioned that to the manager, she did not offer to fix it . read more

LOVE THIS PLACE! Nice vibe. Everyone is friendly and you don't have to wait. When you make an appointment they start on time and you are the focus. Book NOW!!! read more

I had a really great experience! I'm visiting from California and found this place on Yelp. Ben was so patient with me and did an excellent job. My nails look amazing and he was so gentle and really value customers request. I've been to a lot of places and lost of the time you tell them what you want but still do the opposite. But Ben really took his time and made sure you get what you want and happy with your nails. read more

I've been going here for 14 months now every 4 weeks and I can tell you I know the staff well, the business well, and the services. They truly go above and beyond for their customers and always strive to do the best. My nails ALWAYS last 4 weeks (dip nails) and I truly feel like they do an incredible job. I've had nails that have chipped at no fault of the salon, and they have fixed them on a walk in even. I truly recommend this place to all my friends! The vibe is relaxing and everything you would want out of a salon! read more

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Honestly unfortunately probably the worst pedicure I've ever received. The woman was talking to another worker who was in another chair the entire time, and she was so distracted. She also pulled out this dirty toolbox full of tools that did not appear clean at ALL. Also, my pedicure chipped within 3 days, which has never happened to me after a pedicure!! I unfortunately will never go back and I would recommend you look elsewhere, especially for a pedicure. read more

Royal Nails Spa - Nail Salons Near Me - Novi, Michigan

I went here for the first time today (my usual place was booked) and had a lovely experience. My feet were in rough shape and they got me in within 30 minutes and the technician cleaned up my feet better than anyone ever has. I got the basic pedicure and received a nice massage and scrub and the polish looks professional. The prices are comparable to other places in the area, as well. The staff was courteous and attentive and I will be back. The only downfall is the location. It is located in the small crowed plaza near the expressway, but I can deal with that! read more

Royal Nails Spa - Nail Salons Near Me - Novi, Michigan

Whole heartedly agree with previous reviews. Since Jenny left it hasn't been the same. I made an appointment with the usually manicurist online. When I walked in I found out she no longer works here. Instead I was introduced to someone else. It was his first day here. He had absolutely no clue about what was in his pedicure basket...let alone how to put on the safety plastic over the sink. He didn't exfoliate but for 10 seconds on each foot. When he applied the polish, he asked if I liked the color and I didn't. I appreciated him checking with me, hence the 2 stars. I picked a different color that I liked very much. He proceeded to put new color on top of the old one in that one nail. I asked him to stop and removed the old color first. Then he almost put new color on before the base coat. The whole pedicure was a nightmare. Needless to say I will not be returning back to Royal Nail Spa. read more

I have been a customer of Jenny for over 10 years. She was absolutely wonderful. The new worker that took over the salon have really changed the atmosphere from clean, quiet, relaxing to messy, not clean, loud, & cheap looking. I've had 4 appointments for dip powder & all have been messy, uneven, bad shapes, & lifted within a few days. Prior to the new group of workers, I've never had a nail lift, & my nails were wonderful. I do not reccomend this salon. read more

What a great nail salon that I was recommended. Went for a wedding, and our nails look amazing. Somehow, I ended up getting an appointment the night before with Andy, which I hear is hard to do. He's very artistic, and my nails look beautiful. I strongly recommend this nail salon. Ben was fantastic as well. Thank you Andy and Ben! read more

I am THE toughest nail spa critic. I've been here twice with my daughters, with enough in between time, where I can say it's consistently great. We are serviced quickly and efficiently. They don't converse in their native tongue to cause uncomfortable feeling. They are polite, professional, conversational and even funny (Tony!). We love going to this Royal Nails because you are treated like royalty. Clean, all new things used, so no infections or cross contamination. We this place! We had Tony and Trish this last time, but all of the techs have been the same. read more

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I saw Ellie and she did AMAZING! My nails are absolutely beautiful and exactly what I wanted. She was very kind and helped me pick the perfect colors. Everyone was incredibly helpful and nice. A 10/10 experience. It was well kept and people were cleaning as the day went on. read more

Royal Nails Spa - Acrylic with gel - Nail Salons Near Me - Novi, Michigan

The best nails I've gotten. I've been looking for a nail salon that I felt comfortable in and who does great job. Very beautiful nails and they didn't cut corners. They cleaned under the acrylics where the glue is and used nail oil and did exactly what I showed them in the picture. They were very fast compared to other salons in the area and did a way better job. Friendly atmosphere and very professional. The man who did my nails paid attention to detail. Comfy chairs and a huge range of colors in dip powder, acrylic, gel, and regular polish. Planning to come back soon! God bless y'all! read more

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Great service at a very reasonable price. My pedicure was very relaxing and the technician did a nice job.

Got my nails done here before college graduation and I couldn't be more happy about the way they turned out. I got acrylic with nail extensions and gel on top. The man that did my nails was super nice and tried his best to copy my inspo picture. They turned out amazing and lasted for 4 weeks before I had them taken off. Not from the area but if I was, I'd definitely come back. read more

Royal Nails Spa - Nail Salons Near Me - Novi, Michigan

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I could not be more satisfied with my nails from Kim. I don't normally do holiday nails but figured I would for the 4th this year and Kim was beyond exceptional. She even added her own spin on the nail art and it turned out great! She was so patient with me and was very very friendly. I highly recommend her for dip nails and nail art read more

Royal Nails Spa - Nail Salons Near Me - Novi, Michigan

Great place to go, always clean and detail-orientated. Ben is very talented with acrylics and when it came time that I needed them removed the process usually stresses me out. However, he was able to remove them quickly without any problems. It was great. I look forward to coming back to have my nails done here again Lana is also very talented. Make sure to book an appointment! read more

4 weeks after my last set , still had every nail and they look very good a little grown , time for a new set And again Liana did an amazing job. Im in love read more

Daniel is amazing. Great to talk to and very good at his job. Have had pedicure and acrylics done with him. I love their online scheduling, sets them apart from a lot of other salons for me. I don't like waiting around in the front of a salon for who-knows-how- long to end up with a random person every time. Also nice that they have somewhere to set your phone and see what call or text is coming in. read more

Royal Nails Spa - Have a cellphone holder, handy - Nail Salons Near Me - Novi, Michigan

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WHERE DID JENNY GO?!? I completely agree with the previous reviewer that the quality has significantly decreased since she left. What used to be a luxurious salon with incredible results every time has turned into a loud, crowded, un-relaxing place with subpar results. If anyone has any leads as to where Jenny went, help a girl out! I'll follow her anywhere! read more

I paid a little over $100 to get a gel manicure and pedicure. Less than 24 hours after my manicure, it started chipping and falling off. Usually gel manicures last me WEEKS without issues. On the upside, I really enjoyed the pedicure and my nail tech was very, very friendly. read more

Royal Nails Spa - Nail Salons Near Me - Novi, Michigan

I have been going to nail salons since 1996...... I think that alone allows me to say I am professional nail salon reviewer lol. Anyhoo....this place is by far the most amazing nail salon I've ever been to. They use a brand new nail file and pumice stones on every person and their metal tools have been sterilized after each customer........HELLO YOU READ THAT RIGHT!!! The selection of polishes is gigantic. They put a slice of lemon and a rose petal in the bowl you soak in for your manicure (it's the little touches that set you apart) Another review said that they don't speak in their native tongue while working on you, but that was not the case for me. But if that is the only problem, it isn't one, ya feel me. lol. They are a touch pricey especially for someone who tips well. A shellac manicure and pedicure was 60. Add the tip and I'm pressing 100, if I'm going every two weeks that could get expensive. read more

This nail salon is actually close to where I live and I was pretty excited to check it out m, hoping it would be my new go to salon. I didn't love my experience here. I made an appointment for a gel manicure on Sunday afternoon online. When I walked into my appointment, there was nobody at the front desk. I heard someone say hello to me from some corner of the salon and I did not know where it came from and they asked me to wait so I stood waiting for another couple of minutes. Then, a lady came up to me and asked me to pick out my color, which I did and was again standing for another few minutes. Then I finally asked them what they want me to do after that and they motioned me over to one of the open manicure stations. A gentleman then came over and began my manicure. It felt quite rushed and there was very little "massage" to it. He did a decent job with the actual polish itself. I don't think I will be going back here and might explore other salons next. read more

Royal Nails Spa - Nail Salons Near Me - Novi, Michigan

Ben was awesome. My ombré nails came out PERFECT. Ben made sure to take his time to make sure it came out exactly like I wanted. It definitely did! I will be back! read more

Royal Nails Spa - Black and red ombré! - Nail Salons Near Me - Novi, Michigan

One of my favorites in the area. You can book your appointment online which I appreciate with a busy work schedule. I have been going to Jenny who I think does an amazing job with my gel manicures, lasting easily 2.5-3 weeks and I am rough on my hands. They carry DND brand which is my favorite and their salon is very clean with everyone being friendly and greeting you as soon as you enter. NO, they aren't the cheapest salon around, but it's good quality so I don't mind paying the extra few dollars. Their pedicures are also nicely done. Parking can be a bit annoying due to the layout and Starbucks drive thru traffic, just a warning. Side note: my review is not based on a one-time customer, I am a regular scheduling an appt every 3 weeks. read more

Let me first start by saying that I have been coming to Royal Nails for the past six years. However, today was quite a new experience for me. I arrived to get a fill-in and colored french tips. I was rather taken back when the tech didn't touch my cuticles. When I asked if they would do so, I was told that cutting the cuticles was a part of of manicure services and it would be an additional $10. Never have I ever in the history of getting my nails done paid an additional $10 to simply have my cuticles cut. A fill-in today cost $70. Never again. I was reluctant to acknowledge the previous reviews because I came two-weeks ago and had an awesome experience. However, I will not be returning. There is a new, considerably younger, manager who could stand to learn a thing or two about customer service. read more

Love this nail salon! I've been coming here consistently for a year now. It's super clean and the staff is very welcoming. I've done acrylics and dip powder services and I am always satisfied with the results. They will make sure you walk away with beautiful nails with what is best for you. They also have a very large selection of colors to choose from! read more

Awesome! Went in for a pedi and brow wax and both were great. It's a very clean and relaxing environment and everyone is super kind. I also loved the online booking and will be back! read more

FINALLY FOUND MY NAIL PLACE this is the first time since I started doing shellac/dip that it lasted a full 2 weeks without and chips or peels! Jenny is amazing I'm so obsessed and happy that they lasted this long for the first time!!! I constantly get mine done and it just never seems to stay on until I came to royal nails spa! Great service super clean and friendly! Can't wait to come back in a couple says read more

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First time here and their service was great! Ben did my nails. He was super nice and I think my nails came out perfectly! Right in time for my birthday. Thank you! I will be back read more

Royal Nails Spa - Nail Salons Near Me - Novi, Michigan

Kind hearted and attentive staff. Andy is amazing! Absolutely love my acrylics, the shape and color is exactly what I asked for. read more

Royal Nails Spa - Nail Salons Near Me - Novi, Michigan

Use to be my go to spot, unfortunately the last time I went I noticed they were not using clean nail clippers or files. They were pulled from a drawer and were clearly used. Which is unfortunate because they are friendly here, also the last time I went my nails were really bumpy and not smooth and just didn't look professionally done. read more

I am very impressed with this salon. I just came here for the first time, as my nail technician switched to this salon. It is very clean, decorated nicely, there are warm towels for you to dry off your hands and also a hand scrub for you to use after the pedicure. I also like that they use one time use kits. I could also tell the owner takes a lot of pride in her business and deeply cares about it. I am definitely going to be a return customer! read more

Well, Jenny is gone! Sold to the guy now sitting in her booth. The new owner has taken the "Class" and "Spa" feel out of the place. The hand clothes have been replaced with paper towels, the booths now have tacky numbers and the tech names on them. The place looks cluttered and unkept. The receptionist is ICE COLD and not friendly at all. She walks around like the warden of a jailhouse. They added an additional TV over the hand sinks and put the nail drying table by the door, making it tight and awkward. The atmosphere is loud, the nail techs are being rushed to do nails resulting in subpar results and the energy is way off. Not sure why they sold or changed the flow, but now I am in limbo as Jenny was amazing and had a talent in doing dipped nails. The new person I went to did not take care of my nail beds. He insisted on using the electric file to remove the dip instead of letting the isotone do the job. Then he put Shellac Topcoat on top claiming it was better. The whole purpose of doing dip nails is to NOT use the inferred light. I guess I could try to give them another chance and work with them on how to better care for me, but not sure I want to. Lost without Jenny!!! read more

I have been coming to this salon for about 2 months now and have been very pleased with the results. My last visit was extremely disappointing. Arrived at 1:30pm and sat down right away for dip polish. The first tech attempted but did not know how to do it. I then had to go to the manager to fix them. Had to get the first application taken completely off and they made me wait while they took all the customers nails before finishing mine. Came for JUST dip polish and didn't leave until 4:30. Not to mention, left with 3 cut and bleeding cuticles. Still charged me full price after expressing my disappointment with my wasted 3 hours. Very disappointed and will not be back there. read more

Royal Nails Spa - Nail Salons Near Me - Novi, Michigan

This nail salon has been my go-to place since I stepped foot inside it last summer. The place is immaculately clean - the staff are friendly and attentive - the experience isn't rushed and it always feels personal. They always seem to one-up themselves by making their services more enjoyable with each visit. Today I was surprised that my pedicure included an aromatherapy heating pad for my shoulders and neck! And it wasn't just me, it was everyone receiving a pedicure, no matter the type. These little touches to make your experience better are so well thought out and appreciated! read more

3 words...Ben is amazing! This is a very cute nail salon with friendly workers. Ask for Ben and you won't be disappointed

I took my mother in law to get a mani and pedi at royal nails. The salon is very clean and the staff are very friendly and accommodating. They are also very fast for a shellac mani and pedi took just about an hour and they do a great job. read more

Well, I was going to visit Jenny again. It appears she's left and its gone downhill. I discontinued visiting as It was hard to get in after Tianna left. Now, apparently after reading several reviews, I'm not returning at all. read more

I have been coming to Royal Nail Spa for a year and Liana has been my nail tech on October 26th 2022 I came in to get a. Shellac fill in and gel polish change on my toes I asked Liana can my cuticles be pushed back due to my nails look like it needs a fill in after a week so she's telling me I need a pedicure and a manicure so she charged me $10 for pushing pretty much my cuticles back which you shouldn't be charged to push a cuticle back and you shouldn't have to pay for a pedicure and a manicure just for your cuticles to be pushed back. So as she finished my toes we started on my nails I got a matte color which was black she put the matte color on and the matte clear on and set me under the light well when I pulled my hands out it was still shiny around the nail because the matte clear didn't take I asked her to put some more on so it'll go Matte she had the nerve and audacity to say to me you're too picky book your next appointment with someone else. You're right I'm going to be picky I spent $90 to get my nails done and if I can't let you know something's not right then absolutely I need to go to someone else but that was poor customer service her attitude was nasty at this point I will not patronize Royal Nails ever again. And to make matters worse when I got home that night my design start coming off she didn't tell me that with this particular design I wanted it would rub off will it rubbed off and I had to turn around and go back today October the 27th to get it fixed which was a big inconvenience but you call me picky yeah you right I'm picky and look what happens I have to come back the next day to get my nail fixedand to top it off my appointment was at 5:30 and she didn't get to me until 6:00 so I had more than enough patience so clearly that wasn't me being a loyal customer. Liana you need to get a better attitude if someone's paying you money they want their service done correctly if you're going somewhere and you're paying someone money and if something's not right you're going to say something too keep being nasty like this with that attitude you're going to lose customers. I wish there was a way that I can just have no stars at all but you have to pick one to write a review because you're worth zero Stars. **Update** I had to return again on Friday October 28th for my nail next to my pinky the side of it had completely chipped off down to my Overlay and this is a New set I got in September so a chunk of the matte was out of the nail and I had to go and get it repaired again so I had to have two nail repairs in not even 48 hours since I got my nails done on Wednesday October 26th per Liana I'm picky no you were just being lazy and didn't do a good job know the difference between picky and quality work that's what I want to pay for and that Liana didn't do was provide that. read more