Literally the worst manicure I received. Chipped after 3 days, and starting getting bubbles after 4 days. I definitely won't be back!

I really like this place, theres really nice and funny and they do a good job with pedicures

Please tell Kim to get off the phone and attend to her clients needs. Tina was my nail person. She was excellent. Kim was doing my wife's nails. read more

First, the utensils are not sterilized between clients - ick! Second, my technician Kim was on her phone speaking the entirety of my pedi ! I even asked her to stop - not sure she heard me over her own conversation - but she didn't stop! I went in for a relaxing service and walked out unhappy! First and last visit. read more

Ok besides the patchiness on a couple fingers.. does this look that bad!?? The woman (older woman) doing my nails denied my request 3x in a row to get the glitter. So even though its no one's business I tried telling her look, I'm choosing glitter because I have an event where I will be on stage and it will help me stand out a bit. She finally agreed, I thought. But then she tried to sneak the top coat on me before adding the glitter!!!!! I tried asking her why.. but she just seemed like she didn't like it. Idk if its not trendy rn or what but I really don't care and don't see why it was so hard to get the simple thing I wanted. If I ever come back here I will not go to the same lady unfortunately... read more

Royal Nails & Spa - Nail Salons Near Me - Naples, Florida

2 weeks later and I decided to give it another try. I was recommended to Skylar. SHES AMAZING. Fixed my shape and gave me gorgeous nails! I will keep going back to her. Super accommodating with my schedule due to working till 5. read more

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I was there for my 3rd time with an appointment I requested the same technician I waited 20 min past my appt time Then I was told they made a mistake and she couldn't take me The owner- mgr did my nails- a 10 min rush job Also- unfriendly! read more

This is the only nail place I've been to in Naples and it's so great! They give you a free drink and are so nice. The inside is always nice and clean. There are also massage chairs. If there's one thing they can improve on it would be that they give the option of doing designs. That is not an option here and I think a lot of people would like it to be. read more

Royal Nails & Spa - This is my most recent shellac manicure. - Nail Salons Near Me - Naples, Florida

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I actually quite liked this place. It's usually a bit unnerving to walk into a new place but I'm glad I did. Beautiful interior with separate areas for pedis and manis. There's even a tiny bar that offers all sorts of drinks and even cocktails. I chose water and it was given to me in a wine glass with ice cubes. Refreshing! My experience was not rushed one bit, nor did it take hours. Vivian took her time and I felt like she took the time to do it right. I asked her to do my eyebrows as well and I appreciated that she listened to how I wanted them and comprehended 100%. Prices were not unreasonable...for a pedi, gel manicure, and eyebrow tweezing it came to $82. The few extra dollars was worth the experience of being cared for and not being rushed or felt like I was bothering someone. read more

Royal Nails & Spa - Fresh water, beautiful atmosphere - Nail Salons Near Me - Naples, Florida

When I first walked in I was excite, a nail salon with a bar? Awesome! Or maybe not? The nail tech that did my pedi was attentive and professional. He took his time and had my feet looking fabulous. The only drawback to the experience, I watched an employee walk around and offer everyone else a beverage: alcoholic or non. I wondered if I was suppose to wave or push a bell? Maybe yell, "hey you!" Maybe it was my tech's job, I don't know. Didn't care too much, I was there to get my nails and eyebrows done. My next encounter was not as relaxing. The nail tech that did my ombre acrylics hardly spoke, came off stiff and uncomfortable with his job. He did an ordinary job on my nails but I had to repeat numerous times how I wanted my nails, this after I had already explained in detail what I wanted when I first sat down. Next, my eyebrows. I followed the employee to the back and explained. I do not like thin eyebrows and just wanted them cleaned up. She nearly cut me off, saying "yes yes I got it." She didnt get it. She completely took the natural slope from my left eyebrow. My eyebrows were different sizes. I had to explain that she was suppose to trim the long hairs; as well as, pluck any small hairs left the wax couldn't grab. She said she would fix my left eyebrow. I explained you had already made my eyebrow too thin and if she tried to fix it I would have am eyebrow left. I've never had a "professional" mess up so badly. It made it worse that this was for my bday. She actually expected me to pay for her ruining my eyebrows. nope. Never again! read more

I called last minute for a pedicure and got right in. The young woman who worked with me was fabulous. She was kind and gentle and very professional, she even helped me design the perfect color!. I highly recommend this nail salon. read more

We have been to tHis nail salon many times. The last 2 times we went probably sealed the deal for us not returning. I went 2 weeks ago and the guy that did my nails kept saying " even though they are so short ( which they are not. I've never had someone say that to me) I can make them look ok. See, much better. He repeated this for an hour . Big turn-off. Today I went with my daughter and Cody did my nails. He did an amazing job. I wish I could give the salon more stars for his work, but then the woman who did my teen daughter's nails ruined the star rating. She got mad because my daughter didn't want to do the dip manicure and berated her the entire time about having short nails. My daughter left in tears before I was finished ( we had driven separately). When I saw her nails I was so disappointed. Paint all over her skin . It was awful. Definitely not worth the $35 and I would have told them that if she hadn't left in tears before I got to see them read more

Royal Nails & Spa - Nail Salons Near Me - Naples, Florida

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I ended up not waiting for my regular gal and I am bummed. They were able to accommodate me as a walk-in due to a much-needed nail repair. I decided to have both a mani/pedi. My cuticles on my toes or nails weren't trimmed. I thought this was the main point of going to the nail salon. I'm not one to typically complain but after sitting in my car and looking at my nails, I had to go back inside and say something. Manager called the tech and she came out to fix my unclipped cuticles. She was short, rude, and clearly upset. Um. I just paid $100 dollars and left you a $20 tip. Needless to say, I will continue to go there only because my regular gal (Skylar) is awesome! read more

So, this is a little late, but none the less the story should be told. I took my niece to have her nails done, we were told it would be a 30 minute wait, ok no problem, then some white man walks in and asks for service and immediately the lady says anything for you Daddy, come set here. So help me understand was I wrong for walking out? read more

I did a basic manicure and it's trash. I choose to put clear nail polish on my nails and the day after it was peeling off my nails the skin around my nails started to get dry and ugly. read more

Royal Nails & Spa - Dry around the nails and the clear nail polish was no longer on my nail due to it peeling off - Nail Salons Near Me - Naples, Florida

Vu is phenomenal. My favorite nail artist ever and yes, I said artist. That's because he's a true artist and has some of the most amazing work I've ever seen. You can see his work on Instagram @nailedbyVu I get my wonderful & very relaxing pedicures by Kevin who always helps me choose the best nail colors. The staff there has always been friendly too. I highly recommend Royal Nails! read more

Oh my goodness. So so very bad. Front desk girl is rude and acts like she's too good for anyone in there. The woman who did my nails, Dianne, while nice and sort of personable I guess, gave me the absolute worst manicure ever. First she and every other girl in there gave me shit for getting my toes shellacked at my place back home. Then told me that they won't shellac them here because "it's inconvenient". On to the manicure...Shellac is all over my hands, cuticles and fingers. It's lumpy and parts of my nails aren't even painted. The "snowflake" she painted on my finger looks like a poor example of a spiderweb. And to top it off, the UV light that dries your shellac, burned my hand it was that hot. I should have been smart and read the reviews before coming in here. My friend got a pedicure however and he loved it.. I'll let him leave his own review. My experience was worth less than one star. read more

Royal Nails & Spa - Worst manicure ever. - Nail Salons Near Me - Naples, Florida

Came in here a few days ago to get a shellac manicure. It's $5 more expensive here than other places. I was in a hurry and it was close by. Waited about 5 minutes (not bad) and sat down. Front desk chick brought me some water. The woman doing my nails was personable but very rushed and didn't take her time. The shellac was all over the sides of nails and on my cuticles. She smeared the shellac when she was putting on the top coat. One of the lights stopped working so in order for her to paint or massage my hands, my arms were completely crossed from one station to the next. Not exactly an enjoyable massage. My nails are so jacked it looks like a child did them. I gave this place two stars instead of one because although it's the worst shellac manicure I've ever had, they were pleasant. Pelican Nails or Utopia Nails do a better job. read more

Made appointments for a friend and I to get gel manicures and the staff was very unfriendly and rude while I was getting my nails done. She kept getting snippy with me when I would position my hands a certain way. After leaving I noticed some spots she had missed on nearly all of my nails along the edges and so I went back to get it corrected. I wasn't even greeted then finally once acknowledged waited patiently for the nail tech to be done with a pedicure she was doing. Once she was finished she was rude and seemingly inconvenienced so she rushed through to touch up my nails and here I am not even 2 weeks and my nails are chipping and you can clearly see where she "tried" to touch up. I gave up on this place and I will not return! Don't waste your time. They even have a full bar and don't even offer paying customers a drink! read more

Uhhg. So disappointed... had a gel fill... too fast , too rough, too thin, crooked! Cut my cuticle with the nail file till it bled..paid no mind to it. Wasn't offered even a sip of water but offered a drink to the next client after me . Im so sick of these nail places, never consistent anymore. I still tipped her regardless. Wont go back. read more

Royal Nail Spa greets you like family but treats you like family. The staff is professional and courteous. So if you love being pampered you will not be disapointed. I give it a 5 Star rating. Kathryn.F read more

Love this place- very accommodating, very clean, polite staff. Kevin is the best at a beautiful pedicure. They always offer you a drink non alcoholic or a glass of wine. Highly recommended read more

I went to their new location in Bonita Springs (Promenade) and was highly impressed with the staff. I had an amazing pedicure and the overall experience was exceptional. read more

This is the best nail salon in North Naples! Clean. Friendly staff. Never a wait list. They serve drinks too!!! Coffee, tea, WINE, margaritas! No better way to enjoy some "me time!" Tiffany is my nail tech and she is FABULOUS! she is thorough, gentle, and super friendly! read more

I've been coming here for a couple months and Don and Vu are my favorite. Most of the people there are friendly, but you always get great service, there's complimentary drinks whether its water, wine, coffee, etc. The environment is welcoming and relaxing and I can't say I have had a better experience anywhere else. Don and Vu have instagram pages that really help out for first newcomers so if you're looking for acrylic work done, I highly recommend either of them. read more

Taimi, Ben and Kevin did amazing today. I have never been here and yes it's a bit pricey but I would definitely come back. The customer service was great and that's worth it for me... read more

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I have been going to Royal Nail for the 7 years I've been in Naples and it was my always top choice to take family and friends when they came to visit. Unfortunately, I have had fewer and fewer good experiences (including prior to COVID) and I'm upset that I have to find another place to go because their service quality has really tanked. I've never experienced staff complain so much about the condition of someone's feet (my mom broke her toe which affected nail regrowth), or having to remove old nail polish prior to the pedicure. Sad that a loyal customer has to make the decision to go elsewhere.... read more

Rainy day in Naples called for a pedicure. Joanne and staff were amazing! Who knew a nail salon would have a bar and make me smile! Oh my god this is a must go to on a rainy day or any day. Will be back next time on vacatioRy day in Napllled for a pedicure. Joanne and staff were amazing! Who knew a nail salon would have a bar and make me smile! Oh my god this is a must go to on a rainy day or any day. Will be back next time on vacation thank you so much read more

Rainy day in vacation. Stopped in for manis and pedis and the crew was so incredibly nice and fun!! Full bar as a bonus!! Highly recommend !! read more

Went here with a friend. We both got the same exact thing Spa Mani/pedi with gel polish on fingers and regular polish on toes. She got charged $90.. And I got charged $95.. No exact reason why and no refund. Also the gel polish they use is very cheap.. Even with 2-coats it's not evenly coated. Lots of dark and light spots on every nail and the very thin compared to places that use OPI or Shellac brand. Needless to say.. I won't be back. I'm coming for a great polish not for drinks. read more

I'm not sure why the complaints! Best nail salon I have ever been too! Spotlessly clean, technicians dress nice, have class, and they have a bar! All staff,including managers, treat everyone with kindness, sweetness, and respect! Lisa , my tech, rocks! I have been seeing her for 2 years. Will never go any place else. Those who are disappointed needi to give it another chance or talk with management. What services are you getting? read more

The nail tech did NOT sanitize tools after my pedicure, and of course I assume she did not sanitize them before my service. Just placed them back into the makeup travel box that she took them out of for me. Did a quick rinse off in the foot bath that my feet were soaking in. I would definitely not go back. read more

First of all, the receptionist, Stephanie is a SWEETHEART. I love this salon, especially the tech I go to ( and have been for years) Vu. Vu has always done such a great job, no matter if I was just getting my nails painted, acrylics (had for about two years) or pedicures. The salon is well kept and it is so unique that they will pour you a cocktail while you get your toes done! read more

I walk in the salon and everyone is staring at me. I said to the guy (owner) at the desk I needed 2 nails fixed; how long and how much. He said oh like $3 I said okay can someone help me now? He points to a clipboard that says "CLOSED" on it. I said oh you're closed? He said yea haha. I said you should've told me that before or had your door locked. He just looked at me and laughed?! NEVER WILL I GO THERE OR RECOMMEND THE SHOP! Rude read more

There is an awkwardness when you walk in the door, not a very friendly greeting. I needed a mani/pedi. My Tech was a very nice young man and I loved my pedi, however, I was disappointed with my manicure. I was expecting the standard lotion and warm mittens to start, that didn't happen, he pretty much just soaked my nails, trimmed my cuticles, sold me the upgrade to a longer lasting gel polish and $70 later sent me on my way. Looking closer at my mani when I got home, he did terrible filing my nails, they're all crooked! And the gel polish is gloopy, thicker on some parts than others. Glad I'm just visiting. I wouldn't come back to this place. read more

The Front Desk girl is very rude. She acts as though she doesn't have time for you. Honey this is your buisness we pay your bills treat clients with respect. Diane did good work an joanne is very sweet. Downside again went in with my sister she just wanted a polish change. Shelack. They said they don't do that and she had to pay $40 for a full manicure. She said I don't need one I just want a polish change. They wouldn't do it so we left. read more

I wouldn't even give one star!!! So irate! I went in there for a simple eyebrow wax it was the most painful experience!!! She took all my eyebrows off and plucked way to much! Never asked me what I wanted just plucked away!!! It was completely painful! She never held my skin taught!!! Worst place ever!!! I can't believe I just experienced that!!! So pissed!!! And the front desk "girl kept calling me sweetie!! I'm 25 years old and you look 19! Grow up. address me as ms or ask me my name!!! Biggest pet peeve!!! I will never step foot in this place again!!!! read more

I love the pedicures, here. They are a little on the pricey side, which is the only reason i'm not giving them a 5 out of 5 stars. For a special treat, I will always go to Royal Nails! read more

Great atmosphere! You are treated like a royalty at this place. Jessica is always doing a great job! My nails never looked better.

I've been here a total of three times. The first time was great and the second time I went for a gel manicure and the guy I had seemed very rushed and my nails looked terrible! And finally I went in last week for a mani and pedi and my nail tech (Kevin) did a great job on my pedicure, but my nails were a different story. I got a gel French and within two days my polish was chipping and their were light and dark spots. Not to mention he was actually pretty rude. It is a beautiful and very clean nail salon but I definitely won't be returning. read more