1. Royal Muffler Shop

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Austin, TX

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Royal Muffler Shop

3.9 (25 reviews)
Closed • 8:00 am - 5:00 pm

Services - Royal Muffler Shop

Oil changes

Routine automotive maintenance

Royal Muffler Shop Photos

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Guillermo L.

This muffler shop was highly recommended by a friend who had given this shop a bit of their business, so I had no problem supporting a local business even though I had never done any business with them and was going to drop a significant amount of money. On a Wednesday afternoon I called and asked if they would be able to do a catalytic converter repair for a 2007 Mitsubishi eclipse Spyder GT. This car was gifted to me by a friend who let the car fall into disrepair. I've spent a bit of money getting it back to normal operating when I found a bad O2 sensor period that sensor caused a lot of fuel to go into the catalytic converter and destroying it. This was Bank one catalytic converter, and I was quoted $810 for the work. I was asked by the shop for a deposit which I gladly provided them at the price they stated. I was to bring the car in on Thursday for the work to get done however I switched that to Friday morning at 8:00 a.m. I was told that if I brought it in the morning it would give them enough time to finish it by that evening. When I dropped off the car I called back and asked them to make sure they ordered the correct catalytic converter for Bank one. They didn't. They stated that they tried to contact me multiple times, but I have no missed phone calls and I have no voicemails showing that such effort had taken place. The one phone call that I did get I answered and I was told that because of their error the price had to be changed from $810 to $995. No apologies were made however the comment that the errors were on the part of the shop were clearly stated by the owner. It was then Saturday that I would get my car back. I had already left the $400 deposit, I would snow time the day state that I would get a full refund of my deposit had I chosen to cancel, which I would have. I came in to satisfy the bill, but I stated that the errors weren't made in my part and I was quoted $810. Because of the extra labor that would need to take place I was willing to accept a price of $900 instead of the $995. The owner had mentioned that he had gotten there at 3:00 in the morning to do the work on the car so that it would be out in time. Again I reiterated that I would rather pay $900 rather than the $995 that were include because of errors made at the shop. Had I not called and specifically asked them to run an OBD ii reader on the cars to ensure that the correct catalytic converter would be removed, I feel that I would have been on the hook for both the $810 for the installation of the wrong catalytic converter and the $995 for the installation of the correct catalytic converter. At no moment did the owner want to make any types of arrangements due to the negligence and error on their part. I satisfied the bill of $995 and never received my apology at the end when all was said and done the owner attempted to shake my hand while we were still in the middle of this Covid19 pandemic. I will attach the image of the bill stating that I was charged $480 in labor, which was added on top of my bill because of the owners negligence and the error on their part. If I could put a zero star review I would. The only consolation I take in all of this, is that maybe one reader of this post will read this and say that it would be worth going to a big box chain mechanic rather than to this error-prone local business. Muffin muffler is down the way and comes highly recommended after all of this. So for the $200 that he added on top of my bill, I hope he loses $4,000 in business at minimum. And as for the owner, if you read this you still have time to make it right. You still have my phone number on record. ** Please note the modification to the carbon copy receipt where you can clearly see that it had said $810 prior, a $995 was written over it

Had two MagnaFlow mufflers and tips installed here as well as two Vibrant resonators

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Review Highlights - Royal Muffler Shop

“They catalytic converter finally failed and landed me here.”

Mentioned in 3 reviews

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Buddha's Garage - Beautiful art work

Buddha's Garage

(241 reviews)

There are mechanics... and then there are the tired saints standing at the edge of civilization…read moreholding together the fragile emotional ecosystem known as "people who need their car to start tomorrow." Buddha's Garage is the second one. Dave has the energy of a man who has looked directly into the screaming mechanical abyss of humanity and simply sighed, grabbed a wrench, and fixed it anyway. I swear half the vehicles in that shop arrive after being spiritually wounded somewhere else. Other mechanics will look at your engine like medieval doctors diagnosing ghosts. Dave looks at it once, tilts his head slightly like a jazz musician hearing a wrong note, and suddenly knows your alternator was installed backwards by somebody named Tyler in 2019. And here's the wild part: he's honest. Like deeply, suspiciously honest. The kind of honest that makes you uncomfortable because you forgot businesses could still operate without trying to sell you seventeen imaginary emergencies. Dave will straight up tell you cheaper alternatives, better options, things you can wait on, things you DON'T need. I almost wanted to ask him if he understood capitalism. The customer service feels less like a business and more like your truck wandered into a monastery where everyone took vows of kindness and diagnostic accuracy. Meanwhile other shops are out here playing roulette with socket sets: "Hmmm yes, perhaps your issue is... all of the parts." Then Buddha's Garage fixes it in an afternoon and somehow charges you like they still believe in human dignity. Also -- Dave knows an absolutely terrifying amount about vehicles. Not "guy who watches YouTube tutorials" knowledge. I mean ancient-library-hidden-under-the-desert knowledge. The kind where you start explaining the noise your car makes and he already knows the answer before you finish making the sound effect. At this point I'd trust Buddha's Garage with anything mechanical. My car. My lawn mower. A damaged submarine. If NASA called and said a shuttle was making a weird clicking noise, I'd probably hand them Dave's number. I'm going there no matter what. If I move across the state, I'll crawl back on flaming rims like a pilgrim returning to holy ground.

Dave was the best price in town for my 2017 Volvo to get an oil change and potentially get an air…read morecabin filter replaced. A warm and friendly greeting was my first impression by the office manager. Amazing service from start to finish. Thorough communication from the technician and owner about the processes and service rendered. Transparency on all prices quoted over the phone and during checkout. Location was easy to find and close to convenient stores or a coffee shop for waiting nearby. Honest, professional, competitively priced, I have no complaints. It's a locally owned family owned and run business that seems to always give to the community through other charitable endeavors. I feel pretty lucky to have found an ethical place to get my car repaired. They really are a breath of fresh air for the automotive repair industry.

Luu Auto Repair - My quote for parts way overpriced.  He said the RESISTOR was the problem but quoted me an entirely new fan unit beneath that.

Luu Auto Repair

(61 reviews)

Georgian Acres

Several friends highly recommended Luu Auto Repair, and after my own experiences, I understand why…read more He is straightforward, considerate, and honest about what truly needs to be done. On a previous visit, I asked whether my tires needed to be replaced, and he told me they did not. This time, I brought my car in because the A/C was not cooling properly. He recharged the system, added leak detection dye, and explained that I could return for a free leak check if the cooling weakened again. Although his schedule only allowed time for the A/C service that day, he still made an effort to address my additional questions. He also checked whether I was due for an oil change and told me it was not needed yet. In my experience, he never recommends unnecessary repairs or services. His honesty, practical approach, and efficient service have earned my trust. Highly recommended!

Long story short, Be aware of how they calculate your "estimate"...it's not for the actual time of…read morework put into your car...its based on arbitrary time calculated by a software program. They are honest...but they are honest about how they are going to overcharge you for work. In this economy, it isn't right. I recently brought my 2019 Buick Encore here for an electrical issue with the cooling fan and relay. The owner was polite and responsive, which I appreciated. The hourly rate of $110 is fair and standard, but what I can't overlook is how the shop calculates time and parts costs. The estimate showed over 2.5 hours of labor for a job that takes about 30-60 minutes to complete. When I asked for clarification, the owner said their pricing comes from a software called PRODEMAND, which sets "national standard" labor times. That may sound official, but it doesn't reflect how long the work actually takes. It's a flat-rate billing system that inflates labor on simpler jobs. In other words, you're paying based on software, not the real effort or time spent on your car. The parts markup was also steep. I was told that I needed a new relay sensor and that the cooling fan ***RESISTOR*** was the problem in my quote notes. But I kept reading and on the list below the notes he quoted me the cost for both a relay sensor fuse (way over the market price) as well as a FULL COOLING FAN/ ASSEMBLY ***way*** over the market price. Not simply a resistor. What? Let me rephrase: A relay sensor/fuse that costs $15-$20 at retail price was quoted to me at $42.82 by this shop, and when I asked for transparency on the "local cost," I never got a clear answer. Likewise, I was told the sole cooling fan resistor part couldn't be replaced separately and that I would have to buy a ***full brand new fan unit*** even though RESISTOR replacements (only) for this model clearly exist. When I asked why? That's a shop policy, he says. I even TRIED TO NEGOTIATE a lower price by offering to BUY THE PARTS MYSELF, but he was unwilling. Here was his response to my questions: "To answer your question, 1. Any part you search online will always be cheaper than the local cost. The price you are quoted is the local cost plus shop mark up. 2. The resistor has failed, and the resistor is connected to the fan motor. We will not be able to use your parts. -Every shop works differently, in regards to replacing parts. For us to do this job we would replace the full fan assembly. We cannot replace the resistor independently. 3. We charge $110 per hour and the calculated rate is based on PRODEMAND which is a national software estimating guide. 4. Replacing only the relay will not fix the problem. You have two separate issues. Thanks," I'm not saying they're dishonest; I believe they follow their own internal system. But customers should know how those estimates are built, especially when money is tight and car repairs are essential for work and daily life. I would search for a different mechanic if I were you. However, If you go here, ask for the PRODEMAND labor hours up front, ask for the part's pre-markup price up front, and confirm whether a part is truly unserviceable or just replaced by policy. The transparency matters...because without asking, you'll pay more than the repair actually costs. I don't like it one bit. You shouldn't either. Good luck.

Royal Muffler Shop - autorepair - Updated October 2026

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