A huge THANK YOU to Rod,the owner, for prompt and courteous service. He went above and beyond in my…read moretime of need. Being by myself, and having physical limitations, I was afraid my garage door opener was going to come down on me,literally. I called Rod and he was here in half an hour. Replaced the header and threw in a tune up. So NO MORE WORRIES!!!!!! THANKS AGAIN ROD,TRULY APPRECIATE YOU FOR COMING TO MY RESCUE!! I highly recommend Rod for all your garage door needs

Great company came out and put in a new garage dooor seal for me... great response and good work…read moreat a fair price

We purchased a full log cabin in Payson, AZ that needed a deck rebuilt, stairs added and the entire…read morecabin oiled. We also needed a large deck to be refinished. We hit the jackpot with Trini Estrada and his crew. He worked hard to first make sure we got the best price for the supplies needed for the job and we couldn't have been more pleased when we saw the finished product that exceeded our expectations. Truly a master craftsman that takes pride in his work. His crew also referred us to a contractor that did a wonderful job cleaning all our windows. Also need to add that all work including the window cleaners was completed timely and the workers that we interacted with were polite and professional. Rick Potter

Probably the most honest and trustworthy contractor we have used in Payson. He shows up, his crew…read moreis clean, his workmanship is flawless. He built a large decorative iron fence around our homes lower level and it makes the house look amazing. We've already referred Trini to five of our friends. We also plan on using him again soon to finish out our lower level living spaces. It's so difficult to find great contractors in Payson.... Here is one!

I've worked with these guys for years delivering materials up to our ranch in Happy Jack. The…read moredrivers are always great to work with and they've even accommodated me when scheduling is tight. I definitely feel like they want my business. I've always received the correct product. Great selection of materials especially considering they deliver to some remote locations . Would recommend for sure.

Delivered the wrong stone to us... 15 tons of it and would not assume any responsibility. Not even…read morea we're sorry. Delivery driver was great though. Would never buy anything from them again.

Good Work, reliable weekly monthly service cleanup, hauling and sprinkler repair. Tree trimming and…read moremuch more thank you Dan D.

Timely and Professional service - cleaned up after job - Very satisfied - WILL USE IN THE FUTUREread more

First time I used them, Just perfect!; needed a quality plumber for my residence! Have lots more…read moreprojects! Home owner Chaparral Pines Payson

I had Baileys clean my chimney in 2020. He quoted me one price over the phone then doubled it once…read morehe saw where I lived. I questioned why the price doubled and he told me because I have two stacks inside my chimney. I said something like "That's the story of my life". He did the job. I paid him and he went on his way. We called to have Baileys come back but the same guy refused (his prerogative) because he said I went ballistic on him (than never happened) due to the price increase. He also said he had plenty of work and didn't need our business. If you do hire Baileys make sure to kiss up to the guy or you might hurt his fragile feelings. Probably better to avoid him from the get go or he may be as unprofessional to you as he was to us.

I am so happy with Bailey's! So professional, knowledgeable and genuinely nice people. The best…read morepart is they literally prevented a future fire in my home. I cannot express how grateful I am they were there for me!

These guys are the best - helped me get my fireplace back up and running in a few days!read more

After a weekend of extra family, our toilets were not draining AT ALL. Called Bryan first thing on…read moreMonday morning, and even though he was swamped, he was able to get a tech out the same day since we couldn't use our toilets at all. He called me back several times to give me updates as to when the tech would arrive. Jerry also called to give me updates, and then came to unplug our drain line (roots). Problem solved! He stayed and snaked the lines several times until he was satisfied. I found both guys to be very personable, ethical, and reasonable. I can't thank them enough for saving the day!

******BUYER BEWARE****** Was in a pinch. Due to miscommunication, the septic inspection wasn't…read moreordered previously and we were nearing our closing date. Needed a septic inspection on a rush. Never heard of Bryan or Small Beginnings but was in a pickle and reached out to see if they could help me and my clients out. Bryan (owner?) seemed nice enough on the phone and said he could make it happen, which I was very grateful for. He said he'd charge a $250 fee to get me "to the front of the line" so we could close on time. No issue there, totally understood the extra fee and appreciated that he was willing to help us in a pinch. That's about where anything positive with Small Beginnings ended. Bryan did the inspection. He provided the report. We should have been good to go from there. Unfortunately, the report was full of confusing data that caused everything to come to a screeching halt!!! For starters, he marked "Operational" on the report, not "Operational With Concerns". Normally this is great news. The problem with this, though, is that he then proceeded to hand write in multiple concerns about the system on the report. What?!!! He marked that the system was "watertight", but then he proceeded to write in two different places on the report that there were leaks. What??!! As you can imagine, this confused everyone who read his report, including the buyer of the home. We sent the report to the company that installed the unit (it was only a year old!) and they were equally confused by Bryan's report. They deal with septic tanks for a living! THEY were confused. Due to the lack of clarity on the report, the buyer would not close until the repairs were addressed. The problem was, nobody knew what repairs actually needed to be made. The closing date was pushed back (making the $250 we paid to rush things a total waste of money). My client reached out to the installer and he confirmed that he would go out and address the issue. He told her that it wasn't really an issue and that it was operating exactly the way it should be operating, and that Bryan was incorrect in the way he drafted his report, but he would go out and confirm no issues existed. There would not be a charge for this. Bryan then told my client that he would take care of the repairs, which she was grateful for. Her thought was that clearly Bryan was the only person who understood what repairs supposedly needed to be made, so having him address them made sense. He did not disclose that he would be charging anything more to do this. Had he been transparent and done so, she would have promptly told him that she would just have the installer go out at no cost. He didn't even go on site, just made some calls and had one of his guys go out. After closing, my client noticed that Bryan had charged an ADDITIONAL $250 to make these so-called "repairs". When I reached out to him about it and asked why it was not disclosed, he called my client and gave her a hard time and talked about how he "moved mountains" for us to get the inspection done, blah, blah, blah. He would not refund the excess $250. So to recap: Bryan says he can get it done so we can close on time and charges me $250 to do so. Bryan writes a terrible report that is confusing even to a seasoned septic company owner, which causes us to miss our closing date. Bryan then proceeds to price gouge and take advantage of the situation by charging my client an ADDITIONAL $250 to go out and fix the mess that his lack of communication and professionalism caused in the first place. And when this was presented to him and a request for a $250 refund was made (I'd argue a $500 refund was justified given that he failed to get it done in time to close as promised), he gave me an attitude and refused. Bottom line, this guy has ZERO integrity and I would NOT do business with him! We were grateful that Bryan was willing to "move mountains" to help us get this thing closed in time, I understood and had no issue with paying him an extra $250 due to the rush. What I DO have a problem with is a business that fails in the way they deliver what was paid for, that failure causes delays and additional issues, and then that same business isn't humble enough to acknowledge that they caused the issue and then has the audacity to CHARGE AN ADDITIONAL FEE to clean up the mess their lack of attention to detail caused in the first place! SERIOUSLY? This was the first and DEFINITELY THE LAST TIME I will be using the services of Small Beginnings. Given that non-approved extra fees were added that were not disclosed up front, and the terrible attitude that Bryan displayed when his lack of professionalism and integrity was called out, I'd caution anyone looking for septic services to think twice before using this company. If not for being in a rush, I would have done more research about Small Beginnings. Based on feedback I've received from others in my industry about SB since, I realize I was doomed the minute Bryan answered my call!