Even though this location is always busy, the store is clean, and the staff is friendly and helpful.

This review is all about the fried chicken to-go. It is the best and I agree with all the professional reviewers. We got the 8 piece (2 legs, 2 thighs, 2 breast and 2 wings), mixed white/dark meat. For the 2 of us adults we got a total of 4 servings. The chicken was better than I remembered it being when I used to get it years ago on the way to Ocean City. On the 2nd day, I followed the directions on the bag and used a toaster oven to re-heat the chicken. The breast was as moist on day #2 as day #1. The oven kept the skin as crisp as on day #1 and that is a big deal for us chicken lovers. Now that there is a RF near me, I can get it anytime. No more KFC for me. LOL OBTW: I could not find this location on the RoyalFarms.com web site, the organization parent web site. It opened 2-3 weeks ago. Google found it though. Go Google. read more

Royal Farms - Chicken To-Go: Delicious to the last bite. - Gas Stations Near Me - Brandywine, Maryland

This location is horrific! I ordered 8 pieces of chicken, then went outside to pump gas. When I returned, I asked if my number was called. The employee behind the counter said "right there!" She had an attitude, no customer service skills at all. Throwing chicken around, rolling her eyes, etc. I grab the bag and went home. Took me approximately 30 minutes to get home. My wife and I began to eat the chicken taking the pieces out 1 at a time from the top of the bag. After the 4th piece, the rest of the chicken was at the bottom of the bag. When we looked, we was in disbelief. The chicken looked like it was yesterday's chicken and they just put it in the bottom of bag hoping we wouldn't notice. Highly upset, I started to throw the chicken in the garbage, but then decided to take it back, talk to the manager and just have them give me fresh chicken. When I got there, the same employee with attitude was standing next to a younger female. I asked for the manager, she said "I am the manager" (younger female). I explained to her about the bad pieces of chicken. I gave her the receipt. The first thing she said was "you ordered this chicken over an hour ago". I said, it don't matter how long ago it was, the chicken is horrible, looks spoiled, hard, etc. She left and walked to another location coming back with a man that stated he was the manager. I explained to him the same thing. He repeated what other "so-called" manager said, stating I bought the chicken an hour ago. I said to him "it doesn't matter if I bought it an hour ago. You should be more concerned that your employees are serving chicken like this!" after going back and forth, it was obvious he was he was unfit to be a manger. The other "so-called" manager was obviously incompetent, she could barely manager herself. She was very unprofessional, yelling and screaming out "Oh my God" repeatedly. I was shocked, because I thought they would be apologetic for serving the bad pieces of chicken, but instead they were looking for a technicality.....stating I bought the chicken an hour ago, so not their fault? I told them fresh chicken is not going to look like that an hour later. Anyway, the manager said they couldn't refund my money. I told him I wasn't looking for a refund, but just to replace the bad chicken. Looking somewhat relieved, since he thought I wanted a refund, he said I could replace the 4 pieces. So I go back to the employee with the attitude. She said "that's all that's there. So, you just got to pick what's there. We don't' have thighs and legs right now!" I said how long do I have to wait? She said "30 minutes!" I said keep the chicken. I told them I was going to report them. They said "go right ahead!" Little do they know they are about to get surprise visit from an inspector. I also file a complaint with the state. They should not get away with selling bad food to paying customers. People, older folks, younger children can get seriously sick. I strongly suggest staying far away from this location. They need a serious overhaul of managers to employees. read more

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Don't do it! I ordered that $29.62 worth of that salty chicken and wedges. My grandson wanted it. My order included a 3 pc wing dinner. I got a one piece wing, tiny wing at that, dinner and two fries for $6.89. Really??? So I called the store and was told to call Ms. Olga the Store Manager. I shared with her my disappointment about being a new store and the confusion, she said nothing is perfect. I'm not asking for perfection, just what I paid for. Never again!! You won't get me twice!!! read more

Soggy, non crispy Royal Farms chicken is a crime. Corporate has to send someone in and show them how to make it right (The skin gotta be crispy). read more

Royal Farms - Non crispy skin - Gas Stations Near Me - Brandywine, Maryland

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Stop advertising this as a waffle bowl and charging $5. This is not a waffle, it's a croissant that has been put inside a waffle maker. It doesn't have the texture or taste of a waffle at all. This is false advertising and nothing like the photos posted by Royal Farms. Disgusting. read more

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This is the worst fried chicken fast food place ever. The chicken is often over cooked and real greasy, they never have any wings, and there is different personnel working there each time I went. read more

This was my first purchase of chicken from this location and I'm sorry to say I was very disappointed with the product. I ordered three piece chicken tenders. All three were dried out and tough. We also ordered a three piece meal and all of the chicken was dried out and tough. Chicken is supposed to be Royal Farms signature item, and this was some of the most disappointing chicken I have had in a long time. Probably won't be purchasing chicken from this location again. read more

The chicken is pricy but tastey. Lots of stores in the area with a variety of items. Self checkout touchless process

The Royal Farms in Brandywine (Moore's T's) has THE BEST management. I believe her name is Ms. "O". She has been there for a while now and the only consistent thing going for the store. She keeps the staff in line and held accountable. I've watched the personnel change and conform over the past 7 months and it is a great benefit to the community. I had one incident with an employee and she corrected it it (and the employee with poise) right away. **NOTE: Had she not handled that situation I would have HANDLED THAT EMPLOYEE very very differently. read more

Someone at this establishment is using debit & credit card information to steal money from people cards. I've never step foot in this place & they charged my card once for 40 dollars. Then I froze my card. 2hrs later they tried to charge my card for 51 dollars read more

Management here is terrible they don't give you accurate information or numbers. The district manager knew about the situation and didn't bother to follow up until I posted a complaint. He doesn't let you get out one word , he will over talk you. Fraudulent transactions are happen on my card 4 times(different days) . They don't care, filed a police report . Hopefully they can review the cameras and see if it's a stranger or a worker. Do not go here with your card. Use cash only ! read more

The food is normally awesome at this place, but the last few times we stopped in for chicken and potatoes wedges. This was the final chance for me. The food tasted like it was cooked with old grease. It was bitter. Some of the pieces were not seasoned and some were over seasoned. The customer service was good, but I miss the old workers that used to be there late evening and night. read more