Arc'teryx Beta AR -- Fails Durability Expectations…read more I expected the Arc'teryx Beta AR to last, especially at this price. Instead, all my jackets developed zipper delamination and seam‑tape failure, despite minimal use and proper storage. There is no wear anywhere else, which makes it obvious the failure is in the materials and construction, not the user. Arc'teryx Warranty dismissed the issue and offered only 20% of the original price if I surrendered the jackets. They refused proper repairs, even if I paid. This does not meet the standard of reasonable durability that consumers expect -- especially from a brand that markets itself as the best in the industry. I'll be posting this experience on consumer platforms so others can make informed decisions. Premium pricing should come with premium durability and a responsible warranty -- Arc'teryx failed on both.

Arc'teryx has a funky name related to a dinosaur but instead of having a dubious future, they…read moreinsist that you will be ready for any apocalypse at least the weather generated ones. Need a jacket that looks stylish yet can ward off torrential rains? They have it. Footwear looks amazing and the colours and textures set them apart making MEC look like the Wal Mart of outdoor clothes. Awesome.

A few Sundays ago, I was in the Spadina-Queen Street West area. I walked by this MEC on my way to…read morean eatery for lunch. Walking back to my car after lunch, I decided to stop by this store and check it out. I like MEC. On the first floor, freeze-dried food was in front of me. Pad thai sounded great. I then saw electrolyte tablets and waffles. If you are looking for a water bottle, there are lots to choose from. From Hydro Flask, to MEC's own line, you can find something that will suit your hydration needs. I saw lots of camping items. Tents. Cookware. LED lanterns. This store has everything imaginable. The downside is that I didn't see any sales items. I find it expensive to shop here, especially post-co-op memberships. There are two floors to this store. You can take the stairs or find the elevator. I didn't buy anything. However, it was nice to browse. (433)

The worst online customer service; they have a chat function that clearly doesn't work. After tons…read moreof waiting, they ask you to email. Which they also haven't replied to (almost a month for an order that's 'PROCESSING'...). Annoying.

Best bike shop in Toronto!…read more They have plenty of selection for mountain bikers, roadies, cross riders and pretty much any other biking discipline you can think of. They carry top of the line brands and will have an option for any size, price point or specialty request. The customer service their is marvellous. Everyone is super personable, understanding and willing to help you the second you walk in. They gave me a really good price on a new mountain bike (close to $500 off), gave me a great discount on clipped peddles and threw in almost $100 dollars worth of other accessories. All bikes come with a long warranty backed by a few of the best bike mechanics in the GTA (in my experience). Repair times depend on the mechanic you get but 95% of the time the repairs are super fast. I've never had a problem remerge or not be fully fixed after taking it there. They have everything a veteran rider, beginner cyclist or anyone in-between could ever want and more. They sell bikes (of course), biking attire (both loose MTB gear and aerodynamic lycra), any kind of bike part, bike maintenance things, turbo trainers and so much more. TLDR; Trust me and go to this store for any of your biking needs and you will not regret it!

God forbid you should have to call their customer support line. After being told that my expected…read morewaiting time was 1 minute, and then waiting 15 minutes, I gave up. I placed this call early in the afternoon of a (non-holiday) Friday.

I came in here to browse the Miik line since I heard about it from the green living website. I was…read moredisappointed though to see how casual the clothing looked, especially the cardigans which I was interested in. $180 for a paper thin cardigan with stitching similar to the kind on yoga pants? Methinks not. Basically it's overpriced travel / sports clothing. They had some nice rain coats from North Face however. Might be worth a look in the winter time when they have the winter coats out. We shall see!

For the most part, I received great service at this store. The girl I had been dealing with was…read morequite helpful and was able to track down the item I was looking for and order it in for me. The staff overall are friendly and welcoming. I came here for one thing specifically... and ONLY because everywhere else I called around town weren't willing to, or couldn't, order it in for me but they seem to have a nice (yet limited) supply of mostly higher end gear and clothing. I doubt very much that I would shop here again as there are other places which have a far greater selection for lower prices. One thing I was certainly disappointed with was that they didn't honour the '10% off your purchase' check-in offer. The owner claimed to know nothing about it... I'm not quite sure how that would happen.

Bought a hat from these guys three weeks ago. After I wore it once, it had a permanent stain on the…read morebill. I thought it was sweat, but it's not. None of my other hits have sweat stains on them, and I've had them for years. Will not come out in wash, or with baking soda, as recommended by warranty. Contacted them, and they were little help. If you buy from them, make sure you read the warranty, and buy dark colours!

If you love the outdoors and plan on an exploratory excursion, check out this store for all the…read moregear you need! I didn't realize they sold more than bags and outerwear. Excellent staff. All very friendly and helpful. They can apply the waterproofing wax on your purchase if you buy something that is made with the G-1000 water resistant material. The wax creates a barrier making your item waterproof. The water literally rolls off! Lifetime warranty. Things here are not cheap, but you're certainly paying for quality and longevity. I'd much rather pay more and know I'm getting something that will last me a long time. I'm looking forward to using my new backpack!

Doesn't matter when I go in it's always a happy cheerful place to be. And the knowledge is…read moreuntouchable. It's the kind of place where once you leave you wait to go back.

They're just so real and friendly. It's like walking into a small village ski shop, you know the…read morequality service your getting and they're never going to be sneaky with pricing.

This is one of those stores you need to check out in Toronto…read more The workers here are friendly and helpful. There is a large variety of leather goods such as gloves, jackets, belts and other apparel. There are used and sale jackets in the basement and even movie props. You can find many collectors items upstairs, from gemstones to skulls to antique game machines. The store is bigger inside than it looks, you can spend a whole afternoon browsing here

I went in looking for a leather necklace for a medicine holder that I have around my neck, and…read morespoke with Doc and his staff to help me out. Doc has a very dry sense of humor, so we got along great, and I believe his name was Dylan and a man named Rick also helped me out. This place is a museum, and I mean that in the best way possible. It just keeps going and going with cool older items and artifacts. They have a huge selection of replica non-firing pistols and leather jackets and clothing. Posters, glass cases full of vintage motorcycle gear and old phones. You're encouraged to wander, and they don't follow you around making you feel uncomfortable. It's all good here. If you're in the neighborhood, go and check out Doc's. It's amazing. Worth the trip!

Finally made it up there. Super cool staff, great store, has anything you can want on/off the…read morewater. Special shoutout to Mac who was extremely supportive through email prior to driving up!

I would give negative stars if I could. Drove from Scarborough to purchase googles for my son for…read moreChristmas. The goggles are located in a glass case. I asked if I could see the googles. They said "NO SORRY WE ARE TOO BUSY". I even asked if he was joking, he said "NO SORRY, WE ARE UNDERSTAFFED AND REALLY BUSY". I have never in my life been turned away like this. I was willing to pay their overinflated prices because as we all know there are not a lot of ski and snowboard stores left in the city and the fit of goggles is important especially with your helmet. I actually got turned away. Needless to say, not sure my son will be getting goggles for Christmas anymore. Anyway, I am a wakeboarder, a kiteboarder, a snowboarder and I WILL NEVER SHOP HERE AGAIN. Nor will I recommend your store to anyone. It's too bad because I have shopped at Boardsports since I was a teenager. You just lost a customer of 30+ years. (Boardsports is now a part of Northline).