This is my online experience. Wish i read all of the reviews on Trustpilot and Reddit before…read moreordering. I ordered a hat, received a hat, and it was advertised online as having a wool lining, received a hat with no lining. Returned. Received an email from Sail saying they wouldn't refund the hat because it didn't match the description. I said yes, this is why I'm returning it. They said they didn't carry the hat, even though they sent it to me, and they wouldn't refund. Out $75 and no hat. This company is a scam.

First of all, looking at the one star reviews -- from San Francisco people no less for an Oshawa…read morestore -- figured that there's something else going on and these reviews look like they reflect a bit of a vendetta of some kind for some unknown reason.. My personal experiences with this store are great! I'll admit a lot of times I know what I want and don't really need a lot of help as a customer, have only had to return one thing and it was no issue at all and I love their selection of everything. Can be pricey, but no more so than many stores so I wait for the sales if there's something on my "wish" list rather than my "gotta have" or "need" list.

Great experience. Started shopping there over 18 years ago. Highly recommend. We may have different…read moreopinions on sporting events or teams. But the disagreeing is done with respect and once in a while we will slightly alter the others opinion. The store has a wide variety of items. I obviously find their prices to be very good or I wouldn't have shopped there for 18 years!

From the owner: Licensed NHL, NFL, MLB, CFL merchandise. Hats, Tees, Jerseys, Sweatshirts, Collectibles as well!read more

Unassuming from the outside, but a huge inventory on the inside. They have everything that you need…read morefor hunting, fishing and other outdoor activities. We got our fishing license renewed, and bear spray which other places were sold out of. They sell hunting rifles, waders, fishing rods, boots and a whole bunch of stuff! The staff are very helpful and offer recommendations and show you different options in the price range that you're looking for. They can help put fishing line on your rod, and help you get started or advance in a new hobby!

Gagnon sports is one of the only places I'll go to purchase anything for fishing. Their staff are…read moreincredible. I went in to the store all excited about purchasing a new fishing rod and reel they literally stood with me for over an hour talking to me and listening to me hum and haw over what I wanted. Not only did they take the time to address my needs and concerns but they showed me a wide range of reels some 40 dollars and some 400 dollars talking about the pros and cons of each reel. They really know there stuff. I won't go to box stores for big purchases because they would never EVER take the time Gagnon staff took with me that day..

I phoned the store last week to inquire on the availability of Penn Tennis balls they advertised…read moreand was put through to the sports equipment department. I asked "Do you sell cases of the tennis balls and is there a discount if I do buy a case". It took 3 attempts for the clerk to understand what I was asking for and each time he stated that he needed to talk to his manager to find out the information. He was unable to tell me if they had a case of balls available. He also indicated there was no volume discount available. I then contacted the Whitby Sport Chek store and was told I could get a discount if I purchased over 11 tins. You would expect the clerks to be better informed of their products and pricing.

I don't think I've ever been to a sport chek ever in my life. My buddy had a 75 percent off coupon…read morehe wanted to use before it expires so I tagged along to reap the benefits. I must say I was very disappointed by the lack of selection. The Nike section was so tiny, no Jordan section, most of the brands listed on their website were not offered at this location. Even with the coupon I couldn't find anything I would like to buy. The best part of the shopping experience was the service. The employee was very knowledgeable in the snowboarding department. Every employee greeted us when we walked by. 5 star service , 1 star selection.