It's hard to provide a review, mainly because I can't be certain that I even received service…read more Sounds strange I know. I took my work trousers into the cleaners on a Thursday afternoon (10 pairs). I asked to have them laundered and pressed, as well as removal of one small marker stain. I was told it would be $9 extra for the "possible" stain removal, and that everything would be ready on Tuesday afternoon. I asked if Monday afternoon was possible, and was told yes. I was happy to hear, on Monday afternoon, that my trousers were cleaned and ready for pick-up. I arrived 30 minutes before closing and paid for my pants. I asked if the stain was removed, and was told that it was.....because there was no tag on the pants to indicate otherwise. Since everything was packed and tied together, I didn't want to unpack and check.....trusting them. The woman at the counter (both times) was nice and pleasant. However, when I got home and unpacked everything to put in my closet, I found that the pants looked like they hadn't been laundered......only pressed (maybe). There was lint all over all of the pants. But the biggest thing was that the wrinkles around the groin and upper legs, as well as near the pockets.....that trousers get from wearing them, were all still there on nearly all of the pants. They weren't subtly there, but fully there......so I highly doubt that they say water, nor an iron. They smell fresh, but that can be obtained from Febreeze or something similar. It does look like the marker stain was removed, as I can't find it on the beige pair of trousers.....and that pair is the one that looks pressed all over. Funny, right? Considering the order was $90+ and I'm not sure they were laundered/pressed, I can't give higher ratings. At a professional, experienced cleaner, they wouldn't give items back that were wrinkled, nor with lint. I have to say, I'm newly returned to the Berkshires from CA (where I had 10 years of perfect service at my dry cleaners) and am disappointed with the business offerings and quality. I went to Nifty because the Williamstown Royal Cleaners also provided poor service on dry cleaning my suit.

Omg!!!!!! This place right here will blow your face off. I walked in with not nifty clothes and…read morewhen I got them back the were nifty asf daddy. Best place ever. Go there or be the lamest person on town.

pick up one day return next day. love it, don't have to worry about running out of quarters LOLread more

Very friendly & helpful staff. We were in and out in just over an hour, with 2 loads of laundry…read moredone for $10. Gave us a recommendation for a coffee shop as well. A great experience all in all. Would recommend without hesitation.

Best cleaners in Berkshire County. Great service and quality cleaning. Priced right too!read more

Sadly not the same since the father passed away. He was a fine man. They scorched an expensive,…read morealmost new white linen suit (being cleaned for the first time). Worse, they would not own up to it. It was for my son's prom. A woman named Jean (not the owner) was hostile when I politely asked if they could try to remedy the issue. She wouldn't have the owner (son of the original owner) call me to discuss it. Ruined that expensive $700 suit.

This is a very clean facility, and the owner is friendly. I feel comfortable doing laundry there.read more

I've been going to the Dalton Laundrymat for over 10 years. When my washer and dryer broke, when I…read moreneed my blankets cleaned and when I need to tailor my clothes to fit me, thats where I go. Its not just cleanest Laundrymat I've been in, the owners are amazing! We had a fire this past September, she helped us get the smell out of someone of our clothes we were trying to salvage to help us feel more comfortable. Words can not express just how much she has helped us over the years!!

Only reason I would even give it one star is convenience when don't have a car and hours open quite…read moreearly which is nice in the spring and summer. But as mentioned machines hardly ever work right and I do my best to remember to bring my own quarters. The one time I didn't set their machine was out 2 years ago they didn't have enough left in the store and I was forced in the snowy weather to go all the way to North street. Remember I don't have a car everyone else could drive somewhere else I had to walk to another location. Also as mentioned they are not good about wanting to give you your money back when the machines are not working right. They tried to tell me I was there the day before with the same broken machine trying to tell them the same thing. Number one I can barely afford to go one day a week to do my laundry in one load. Number two if I had not been at work and was there the day before for some apparent reason how would I know it wasn't working the day before even if you don't put it out of order sign on it. Unfortunately I probably will still use it for spring and summer because I like to get things done and hopefully be out of this hell somehow for winter when I have my own laundry.

If I could give this place 0 stars I would. Once inside, I wanted to leave immediately but I was…read moredesperate to do a load of laundry and this was the only place open within a 45 minute ride. The floors are filthy, trash everywhere and dirty. The machine was off balance and didn't properly spin the clothes. The machine never dispensed the detergent into the clothes. The seal that keeps clothes and water in the machine was torn, making the machine leak and it nearly ate 2 articles of my clothing. I had to wring the extra water out of my clothes out before I could put them in the dryer. I'm writing this while I wait for the dryer. Who only knows how that's going to go. I'll edit this post if that goes bad as well.

Nice people providing the service. I Wish it were faster than a week turnaround. Good job on dry…read morecleaning. I never did my laundry there.

New owners We are now open 6 days a week Mon Tues Thurs Fri…read more8 am-2:30pm Sat 8 am-5 pm Sun 8am - pm Coin op, valet wash/fold and dry cleaning Come visit...we'd love to see you!

This is a bad setup. They don't accept coins, credit cards or cash in the laundry machines. They…read morehave a prepaid card system where you buy a card and load money onto it. I put money into the card machine and it didn't dispense a card. Since there's no attendant on the premises so you have to lose your money, remove your laundry and go elsewhere. What a PITA! I wish I could select 0 stars

It's clean and has updated washer and dryers. Smaller front load washers are $3.50 and dryers are a…read morequarter for 6min. Dryers are hot when they need to be! But the best part is it's air conditioned. During this heat wave it's nice to get this chore done without over heating to do it!

Very nice woman who owns the place. They do same day drop off, great to be able to just pick it up…read moreby end of the day. When I do my own laundry (rarely) all the machines are working, I only say this specifically because the others laundromats near by are terrible with fixing them.

Top notch service and turn around. Brought a few items in later on a Friday and had them back…read morearound lunch time on Saturday. They provide top notch quality service at a very fair price.

I had a favorite silk dress that was the recipient of dripping candle wax during an event. I was…read morecertain that it was ruined and couldn't find anything close to a replacement...so, I took it to Crown and found an expert...she laughed and gave me assurances that she could make it look like new. She kept her word and produced a miracle (from my perspective anyway). Not a trace of wax anywhere! Excellent price and outstanding results!