pick up one day return next day. love it, don't have to worry about running out of quarters LOLread more

Very friendly & helpful staff. We were in and out in just over an hour, with 2 loads of laundry…read moredone for $10. Gave us a recommendation for a coffee shop as well. A great experience all in all. Would recommend without hesitation.

Best cleaners in Berkshire County. Great service and quality cleaning. Priced right too!read more

Sadly not the same since the father passed away. He was a fine man. They scorched an expensive,…read morealmost new white linen suit (being cleaned for the first time). Worse, they would not own up to it. It was for my son's prom. A woman named Jean (not the owner) was hostile when I politely asked if they could try to remedy the issue. She wouldn't have the owner (son of the original owner) call me to discuss it. Ruined that expensive $700 suit.

Clean quality machines, very helpful , professional,and friendly. Nice space to sit quietly and…read moreenjoy your coffee while waiting

Always clean and well maintained. The owner is super nice. I appreciate it is coin operated. I…read moredon't want to put money on a card to use the machines. Prices are very reasonable, too!

I was a camp counselor in the Berkshire area over the summer near Hinsdale,Ma and the Hinsdale…read morelaundromat was very unclear on hours and often closed early. This laundromat is great! Old style looking washers that work even better than a Maytag or fancy washer and dryer. The price is about the same for the area, so no worries there. Not sure what time they close but I was there until 11:30 one night with no issues. Much recommended!

Only reason I would even give it one star is convenience when don't have a car and hours open quite…read moreearly which is nice in the spring and summer. But as mentioned machines hardly ever work right and I do my best to remember to bring my own quarters. The one time I didn't set their machine was out 2 years ago they didn't have enough left in the store and I was forced in the snowy weather to go all the way to North street. Remember I don't have a car everyone else could drive somewhere else I had to walk to another location. Also as mentioned they are not good about wanting to give you your money back when the machines are not working right. They tried to tell me I was there the day before with the same broken machine trying to tell them the same thing. Number one I can barely afford to go one day a week to do my laundry in one load. Number two if I had not been at work and was there the day before for some apparent reason how would I know it wasn't working the day before even if you don't put it out of order sign on it. Unfortunately I probably will still use it for spring and summer because I like to get things done and hopefully be out of this hell somehow for winter when I have my own laundry.

New owners We are now open 6 days a week Mon Tues Thurs Fri…read more8 am-2:30pm Sat 8 am-5 pm Sun 8am - pm Coin op, valet wash/fold and dry cleaning Come visit...we'd love to see you!

Nice people providing the service. I Wish it were faster than a week turnaround. Good job on dry…read morecleaning. I never did my laundry there.

I recently brought a large item to Royal Cleaners at their Elm Street location for dry cleaning…read more The items was dropped off damage free, but was returned to be damaged. I've been trying for over a week to get in touch with management, I've left several phone messages and my calls are going unanswered. I DO NOT recommend this business; they have an F rating from the BBB and are not BBB accredited.

Ripped shirts, poor service and insults! I have been using Royal Cleaners for twelve years and…read morewhen their lack of maintenance on their laundry equipment ripped one of my dress shirts they would repair it or give me store credit for more laundry. This is a laundry after all and I have been soft-soaped into returning despite a history of frequent damage to my garments. The most recent occasion of asking for a repair to a shirt in early August involved a small rip between the collar and the right front placket of a dress shirt, not visible because it was under the collar but still annoying and it was Royal's fault. I asked to have it stitched up, the business manager accepted responsibility to accomplish the repair but there was some grumbling. It came back with an iron on patch that extended below the collar and looked so bad the shirt was essentially a work shirt instead of a dress shirt. I insisted the repair be redone so I could actually wear the shirt. More grumbling. I came back the next day to soothe the dyspeptic business manager because we had been cordial over the years and the grumbling degenerated into an accusation that I was trying to cheat the company. I left upset because this insult was delivered in front of staff and other customers. I still fail to understand how asking for a repair to a shirt they had damaged was cheating the company. Two days later I was commanded by text message to pick up my shirt immediately. It was properly repaired this time. Two days ago roughly a month later I returned to Royal to drop off some laundry and was told by a staff member that they would no longer accept my business.

This is a bad setup. They don't accept coins, credit cards or cash in the laundry machines. They…read morehave a prepaid card system where you buy a card and load money onto it. I put money into the card machine and it didn't dispense a card. Since there's no attendant on the premises so you have to lose your money, remove your laundry and go elsewhere. What a PITA! I wish I could select 0 stars

It's clean and has updated washer and dryers. Smaller front load washers are $3.50 and dryers are a…read morequarter for 6min. Dryers are hot when they need to be! But the best part is it's air conditioned. During this heat wave it's nice to get this chore done without over heating to do it!

Very nice woman who owns the place. They do same day drop off, great to be able to just pick it up…read moreby end of the day. When I do my own laundry (rarely) all the machines are working, I only say this specifically because the others laundromats near by are terrible with fixing them.

Brought a suit and some shirts in. Extremely Quick turn time and reasonably priced. Also got some…read morenasty stains out.

When I took the suit out of the dry cleaner bag there were all these threads hanging off of the…read morepant cuffs. I cut them off and wore the suit. The next day I took it in to them and they gave me a really hard time. All I wanted was for them to fix the suit to the condition I brought it in. They argued and said they wouldn't re hem the pants. When the auto text came in, they charged me $22 to clean the suit. I also noticed there was a bad iron mark on the sleeve which I didn't even talk about but would never wear the suit in public. The damage was so bad, I can't wear the suit. Just about the worse customer service I've ever had. Really bad dry cleaner.