One of our favorite spots Love the bar, the music and old school feel while keeping current and top notch in every way... read more

Stayed here for my birthday weekend & was left a little disappointed. Hotel is located in a quiet part of Tribeca only a couple blocks away from Chinatown & soho. For a hotel with a hefty price tag I was left wanting more. If you're looking for a stay at a hotel to relax this place may not be for you. If you're looking for somewhere that is lively, has a number of amenities & multiple bars, a restaurant, movie theater & a jazz speakeasy then this place is for you. They have life music in the evenings, the sound travels and you can hear it well into the night. Getting a seat at Django (located downstairs) can be a bit difficult if you don't score one on resy. The hotel staff were great, very friendly & helpful. Check in & check out was easy. They offer a number of perks if you're an Amex platinum member. read more

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Very swanky bar with piano. The place is very big and very cool. The down in Mexico cocktail and pigs in a blanket and very good read more

Roxy Hotel - New York - Hotels Near Me - New York, New York

I booked a stay for 4 nights here due to its convenience in location around SoHo and FiDi. Breakfast every morning was fresh and good with no complaints. Coffee bar made great matcha lattes and the kitchen made good eggs and breakfast selections. The room itself was clean and had its old vintage twist to it but it did the job and the important things like the air condition and bathroom was all modern. Nothing amazing stood out but it was a good hotel in a good location with decent food options in the morning. It's lively at night with music and vibes. I would book this place if you want to be in a safe and good location near some of the best parts of Manhattan! read more

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Just go and enjoy yourself ! Famous beyond comprehension. The place exudes expectations and delivers on all points. Food amazing Service and staff excellent Music - come on, it's the Roxy ! read more

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Hotel is fine, but watch for junk fees! Roxy charges a $45 per night amenities fee that's not clearly included in the room pricing or the initial charge. On my booking site, it was hidden behind a information button. This fee was charged to the card I had presented for incidentals a couple of days after I checked out. It felt like they were hiding the fee. What a shady and shameful way to treat customers. read more

Great spot with live music upstairs in lounge area, a dj on certain nights in the bar and good food. Service is excellent. Pricey but worth it. Something for everyone. read more

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This was my first time visiting The Roxy. My date and I just went for appetizers, a drink, and some vibes. This establishment has been there for like 1,000 years (I'm obviously exaggerating), so it has a beautiful old New York aesthetic. We ordered the oysters roxyfellar and the octopus. The oysters were EXCELLENT, but I wish the portion offered a half dozen instead of just 4 for the price. The octopus was cooked well and quite delicious. My espresso martini was amazing (and I'm a bit of an espresso martini snob). There was an old school live band playing relaxing tunes featuring drums and a bass. The entirety of the experience was a dope, classy setting that made for a lovely Saturday evening. I'd definitely go back! read more

Roxy Hotel - New York - Oysters Roxyfeller - Hotels Near Me - New York, New York

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We last stayed at the Roxy Hotel, when it was called the Tribeca Grand, during the 2003 blackout when the lights went out. Back then, the Roxy was a hip and elegant hotel, a trend setter in this burgeoning Tribeca neighborhood. The building and the rooms haven't changed much, except the Roxy Hotel has nothing to do with hip and elegant. This hotel is all pretense. The design is old and the attempt at being cool more Jersey Shore than Brooklyn. The people at the front desk are haughty for no reason. The woman at reception who is trying to look like Grace Jones was laughably rude to us, and my wife forced me away before I told her what I thought of her attitude during my 75th birthday weekend. Noise resonates throughout the atrium designed building, a leftover from a bygone era started by Hyatt hotels. The pool tables from the lobby serenaded us even though we were on the top floor. The band at the lobby bar accompanied us in our bedroom. Our room had a built-in white noise buffer with a sound akin to 16 air conditioners at top speed. Why did the Roxy install those? This is a noisy hotel. Our room was circa 2000, with no outlets for technology. I had to move furniture to plug in my laptop. The bathroom is odd and looks dated, with a flimsy shower curtain holding back the water. Housekeeping forgot to replenish the water or the coffee pods despite my daily gratuity, and I was compelled to ask reception for them every day of our stay. The best thing about the Roxy is the location, still superb after all these years. Most of the clientele at the Roxy donned baseball caps and jerseys, staring at their phones, contemplating nothing more than their nails or their bets. They barged into the elevator before we had a chance to exit, and many reeked of cigarette smoke. If this is your scene, you will adore the Roxy Hotel. However, if you are over the age of forty, and are staying in Manhattan to enjoy a classy NYC stay, find another hotel. read more

Do not stay at this hotel. They mischarged me $60 bar charge and have not refunded me not given me an update. I've been placed on hold multiple times (12 minutes, 15 minutes, and on another call now for 30 minutes). Service definitely needs serious work. read more

The Roxy day or night has numerous activities and spaces for outings. Dates, friends day/night out, and family friendly space. There's a dance club, theater, and live performances throughout this hotel. Easy to commute next to the A canal station. Great for all seasons especially nyc winters. My go to oyster bar where you can enjoy live jazz within the gazebo. The bartenders and waiters are well dressed and highly professional. Nothing but great service. The decor is mod retro with a romantic dim setting. There's an assortment of cocktails and wine but the food was a surprise. My guest and I happen to catch Sunday noon brunch. We just had to at this point, once I saw pancakes, it was a wrap. I ordered the brown butter pancakes which had cooked apple cubes and cinnamon served with maple syrup. It was definitely brunch priced but worth it. I tasted layers of cinnamon and apple spice. The syrup was light but great compliment. My guest had eggs Benedict served with side salad, Canadian bacon on top English muffin and chopped fried potatoes. For drinks, cappuccino with oat milk and Americano. We ate everything on our plates and enjoyed our coffees. I was impressed. During brunch, there was live jazz that made our brunch cozily entertaining. It was a perfect Sunday afternoon and will continue to return here for future events and activities. Restrooms located lower level. You don't have to be a guest to enjoy the lounge. There's movies and live performances in lower level. Check events via website. Add the Roxy to your Ny lounge itinerary. read more

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Hands down one of the best experiences and hotel stays I've had. For a new york hotel, the rooms were huge, exceptionally clean and even better staff. Daniel, Danny and Marcos specifically made my almost 2 week stay, one of the best trips of my life. They made me feel safe, welcome and at home while there. I'm looking forward to visiting again!! read more

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Always nice & comfortable. Live close & always put up guests here. Thanks guys & coffee at Joe.

We loved staying here for just one night on our annual xmas in NYC visit. Such a cute downstairs area with pool tables and games and lotsa space to hang out. The check in process was easy despite the attitude of the women working that day. I asked a simple subway question and got treated like I was being annoying. Didn't appreciate that. When we were notified of our room being ready, it was MUCH better once we officially checked in with a lovely professional man from Florida. He was awesome and gave us a quick rundown of the property. He comped us 2 breakfasts as well! We felt special. We had a king loft suite and it was so roomy and cutely appointed with large windows that didn't face the ongoing construction. I was concerned about the street noise as it was only on the 3rd floor and was facing 6th ave. It was SO quiet and there is a white noise control system in the room but we didn't need it. Good location near all main subway lines (N-R-Q Canal street, Franklin 1-9, and A-C-E Canal) and easy access to Soho up west broadway and good dim sum in Chinatown. Adorable room, and a great doorman/baggage pro Derek who helped all of us when we arrived and when we were leaving. He takes venmo so just ask and remember to tip your helpers! I wish we stayed for 2nights. Next year! read more

This is what I think of when I think of a hotel in Manhattan. Very stylish but on the small side. They have live jazz and a movie theater which is cool. Why 2 stars you ask...My checkin process was painful. The person in front of me had an issue and was taking a long time. There was another employee next to her who was just hanging out and when I asked if she could help me, she said I had to wait. Ok...then a guy cuts in line in front of me and they started helping him and I had to step. Perhaps it was that experience but it rubbed off on my view of the room. It not great. Dusty and dirty floors, won't be coming here again. read more

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A cinema, a jazz club a hotel and a live piano player- what more could you ask for! I have yet to stay here but the more I come here for drinks at the bar or to see a jazz band the more I want to try the rooms. The hotel is in a prime location in tribeca and there are seventeen places to eat and shop in this area. read more

The Roxy drink is great, sweet drink. Made very well, nice service and awesome dark vibe read more

Roxy Hotel - New York - The Roxy - Hotels Near Me - New York, New York

Stayed here for three nights. The good: Location - plenty of bars and restaurants nearby, walkable North to Soho or south to Chinatown and Wall Street, subway stop outside Bar/Lobby - Nice coffee dock and bar where live jazz bands play most nights, also an oyster bar and pool table. Make reservations for the evening though. They were training new staff and also they were installing new reservations software so I'll give them a pass regarding checking in and out. The bad: Hotel residents should not pay extra for the cinema and the jazz club downstairs when a nightly $35 amenity fee is already built into the cost of accommodation. I asked a staff member what I was getting for my €35 a night and he said the use of the bar area - a bar area which is open to the public free of charge. I'm calling bullshit on that one. Room service trays were left on floors for over 24 hours, not very hygienic or efficient. Rooms could do with better soundproofing, more modern amenities such as USB ports and definitely upgraded shower heads. read more

Roxy Hotel - New York - Hotels Near Me - New York, New York

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Roxy hotel is way out of line. $7 for a mere ice coffee. Total rip-off. The nerve of them is over rhe too read more

I go to New York City every summer to celebrate my birthday. This year was a milestone birthday, and I came to celebrate with friends and family. I have stayed at the Roxy Hotel in TriBeca for the last ten years, other than the one Covid year, and I have always been very happy with everything and everyone connected to the hotel. It's in a great location, walking distance from Chinatown, Little Italy, the lower east side, and Battery Park. There are also many subway lines within a few blocks of the hotel. When I called to make the reservation, I spoke to Lissy Guzmán, the front desk supervisor, and she was extremely gracious. I had never met her, but she was very attentive. She gave me a good price and made the reservation. I also called her a few days later to make a reservation for my daughter. When I arrived, Zillah greeted me with a glass of prosecco. She was extremely friendly and attentive throughout my five day stay. Kelly also greeted me upon arrival. Roger was also extremely gracious. Everyone who works there goes above and beyond expectations. When I arrived, a bottle of champagne and birthday cake was delivered to my room. Lissy was responsible for this extra treat. My room was great, as always, and quiet, as requested. There is music at night, but once I went up to my room, I didn't hear it. The restaurants are excellent. I had breakfast there every day. My daughter's flight was delayed and then cancelled, so I changed her reservation to two days later. There was no problem. Two days later she again went to the airport and her flight was again delayed and then cancelled. She gave up and never came to NY. There was no problem cancelling the reservation. I have met many wonderful Roxy associates throughout the years, and Lissy is, in my opinion, at the top! She was beyond attentive to my every need, and extremely friendly. She even made my friend who came to visit feel very welcome. I hope she and the others, who are right up there with her, will be there for many years, because I plan to keep returning to the Roxy, my favorite hotel! read more

Roxy Hotel - New York - I loved the view. - Hotels Near Me - New York, New York

The 4 stars is for the ambiance and live jazz. The food and drinks and service is 2 stars. Did not stay in the hotel but went for dinner, drinks, and a 2 hour jazz performance on a Thursday night 830-1030PM on the lobby floor Ambiance The room facing the stage is BIG. Leather couches and regular sized tables plus huge carpeted ramps The bar next to the room was bifurcated by glass and was not overly crowded but very little bar stools --like they expect you to stand---and 2 sit down tables Cool venue with a movie theater in the basement too! Food We ordered the charcuterie board, fries, chicken sandwich and fries plus 3 espresso martinis and 2 rosés by the time we got to sit down on a couch Charcuterie board was $28 and I was unimpressed. 2 BIG pieces of cheese and no knife nor fork. Honey with no spoon. The cheese seemed old not aged, I mean it has been sitting for a bit. Espresso martinis tasted like a cold Americano with too much water. Fries were cold. Special Note Overall, it might be confusing for first timers because there are multiple entrances and one requires a reservation while the others don't. Enter through the main entrance, you will see a click! Django, the real jazz club, is in the basement with small tables, dim lighting, and charges $25 cover I would come back to watch the performance on the lobby floor and maybe Django. But I would drink and eat somewhere else ahead of time! read more

Roxy Hotel - New York - Hotels Near Me - New York, New York

Beautiful and great music. Wish I would have gotten to see it more as enjoyed just as much and it didn't have the $150 charge underneath for django. Lot of people enjoying the food. Next time. read more

Roxy Hotel - New York - Cool place - Hotels Near Me - New York, New York

The service was impeccable, with attentive and friendly staff ensuring every detail was taken care of. I am a jazz enthusiast and love oysters; this was certainly a memorable night out. I can't wait to return for another evening of incredible music, great food, and unparalleled ambiance. read more

Roxy Hotel - New York - Hotels Near Me - New York, New York

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4.5 Stars 12/3/22: We met up with some out of town friends for brunch. Upon entering the Roxy Hotel, we were greeted by a lovely young lady. Think her name was Chenielle who offered us bottled water. While we were waiting for our friends, we noticed an old fashioned photograph booth. Price $5.00 for 4 vertical photos. Of course, we mugged it for some photos! Seating Area for Brunch was very nice. You step down into a pit area where there are circular booths and table and chairs. Overall seating was very comfortable. Food was excellent!!! We ordered New York steak and eggs, Eggs Benedict, Salmon Benedict and French, toast. I ordered the New York steak medium. It was cooked perfectly! We were lucky to hear some jazz musicians while enjoying our food. Service was highly attentive, but not overbearing. The rest rooms are located downstairs. You can either walk or take the elevator. Unfortunately, I need to take half a star off because the restrooms need more constant attention. Unfortunately, some customers are just messy. Lots of parking lots in the area. We parked in a local lot with use of the Spot hero app. Street parking can be very tricky. All in all, I would come back to the Roxy for brunch! read more

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What an experience! Retro and glamorous vibe. From the staff, to the cinema to the Django...I had a terrific stay at The Roxy Hotel.

One of the worst hotel experiences I've ever had - AVOID. Our stay at The Roxy Hotel was a disaster from beginning to end. We were moved to a different room every night due to the hotel's poor planning and mismanagement. Not once did the staff take accountability or try to make the situation right. Instead, we were treated like a nuisance for simply expecting a functional and consistent room. Service was appalling. Colette at the front desk was rude, condescending, and aggressive -- completely unfit for a guest-facing role. Nick, the manager on duty, was equally unhelpful and dismissive. When we raised concerns, he didn't try to resolve them -- he just offered to check us out. It was clear he wanted us gone rather than fixing anything. Cleanliness was also unacceptable. Each of the rooms we were placed in was dirty upon arrival -- hair in the shower, grime on the floors, and obvious signs they hadn't been properly cleaned. Housekeeping skipped our room entirely one day, even though we were out for hours. We had to chase basic necessities like towels and hangers, making multiple requests that were often ignored. One night we asked several times for clean towels and never received them. We were also locked out of our room with no explanation, waited 15-20 minutes every time we needed help at the front desk, and had water issues in every room. On top of that, we were charged for minibar items we never touched, and even after some were supposedly removed, more unexplained charges appeared post-checkout. I emailed the general manager directly outlining all of these issues -- and he didn't even bother to respond. The minibar charges are still sitting on my credit card, and they've completely ignored every follow-up. This hotel is disorganized, unclean, and shockingly indifferent to guests. I would never stay here again - and strongly suggest others steer clear. read more

I stayed at The Roxy from May 22-25, 2025 and experienced something that left me feeling unsafe and dismissed. After switching rooms due to a mildew odor, I noticed a bodysuit top I had been carrying went missing. I called the front desk around 4:00 a.m. and described the item. The same staff member who helped with the room change came back upstairs. When we met in the elevator, he said, "There's a purple top downstairs," but had no explanation for how it got there. It was 4 a.m., and no one else was around--there's no reasonable way it could've made it to the lobby without him being involved. I reported the issue the next morning and was told the manager would call me. He eventually did, said he'd "look into it," and then never followed up. I had to go find him two days later myself, and he told me there were no hallway cameras and made an odd comment like, "He didn't even have a key to your room." It felt like deflection, not concern. There was no resolution. No apology. No accountability. I left the hotel feeling completely uncomfortable and unsafe--so much so that I didn't trust the staff with my luggage after checkout. I personally walked my bags to the holding area and asked if there was surveillance because I no longer trusted the environment. For a boutique hotel at this price point, this was beyond disappointing. I would never return, and I hope other guests think twice. --- read more

The Roxy is such a great, little boutique hotel. The lobby, restaurant, bar area is awesome, especially with live music playing. I do wish there was more seating for the restaurant/bar, so I'd suggest making a reservation. It's also nice to have a good coffee bar downstairs if you're a guest. Check-in was pretty smooth, although it would be helpful if there were more people at the front desk. We got lucky when we checked in/out, but there were always people waiting behind us. We stayed in Deluxe King which was perfectly fine. The retro decor is fine, but could stand to be a bit more functional. There was a surprising lack of outlets (none by our bed) and no places in the bathroom to hang hand towels. We had a few minor issues during our stay, but the staff was kind and quick to response. Food from the restaurant and drinks from the bar were great. Room service was fast and tasty. The burger on the dinner menu was great! All in all, I'd stay here again. I wouldn't rank it toward the top of my favorite NYC hotels, but the value is mostly on point. read more

Fun spot to get a drink. The bar is inside of the hotel with music playing. Cool atmosphere. Old fashioned was great. Highly recommended

My husband and I have an 8yr old and no family living nearby, so every now and then our son gets invited to sleepover at a friend's house and that means mom & dad get to have a fun sleepover too! For this past Friday night, we decided to stay at The Roxy Hotel because we love staying in or around soho for our overnight jaunts. We had attended a screening of True Blood at The Roxy Cinema about 10-12yrs ago, but that was all we really remembered of The Roxy. To our delight, the hotel still had its Art Deco charm. We booked a deluxe king room and were pleased to walk into a clean, comfortable room with lots of charm. There was a wonderful assortment of snacks and mini bar options that we took part in. I loved that they also had phone chargers and his/her intimacy kits as options as well. It's like they know what's up. We didn't spend a ton of time at the hotel, but our sleep was comfortable and restful. The king bed was cozy and firm, which I prefer. Our room got a tad warm in the middle of the night, but that was a simple fix to the in room thermostat. In the morning we ordered room service which arrived promptly within the 30-40min window that they gave us. I ordered the traditional English breakfast and my husband ordered the New York breakfast. I ordered my eggs poached and they were very tasty. My baked beans were dry though, which I thought was odd. And the tomatoes were tiny tomatoes, cooked & skinned. A bit different as well. The New York breakfast consisted of a bagel, cream cheese, lox, onion and capers. My husband seemed pleased. The reason it's a 4 star and not a 5 is that the room was quite small for the price tag of almost $600. And the breakfast wasn't the tastiest. But all in all it was a great experience! read more

Roxy Hotel - New York - Hotels Near Me - New York, New York

I booked this hotel purely because of the location. I had a work training nearby and I needed a place nearby. It was a very interesting hotel. It has a cinema and jazz bar; although I did not partake because I had longs days ,and just crashed when I returned to the hotel.I would like to come back and actually enjoy these amenities with friends.The hotel is definitely dark in interior, as it follows a jazz theme. I was worried I would not be able to sleep due to live music,but my room had a sound machine which was great. Complimentary Prosecco was a nice touch upon first checking in. I liked the walking distance clothing shops nearby. The hotel is centered oddly but overall would stay here again. read more

Roxy Hotel - New York - Hotels Near Me - New York, New York

What can we say about The Roxy? We have stayed here several times now and have been impressed with the ambience, the rooms, the amenities, and the staff over and over again! From Micheal the piano player taking extra time with our daughter, the housekeeping staff keeping our space tidy during a longer than planned stay, to the food at the bar, Jack's Coffee in the lobby, to the special sound system to keep our room from the late night noises of the wonderful jazz below us, they have thought of everything to make a comfortable stay in downtown NYC! read more

Roxy Hotel - New York - Piano Player at the bar - Hotels Near Me - New York, New York

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Cool spot with food, good cocktails and live jazz in NYC. The hotel surrounds the bar area. The music was a nice touch while enjoying dinner. read more

Roxy Hotel - New York - Hotels Near Me - New York, New York

FOOD: Fresh and Tasty! Side salad can be improved, just a spring mix with dre DRINK: Gin delicious and quickly served by Son SERVICE: Polite and Quick! No complaints. If I had any( it was a temperate check after our food was served. MUSIC: Band was amazing , highly recommend stopping in and having a cocktail. AMBIANCE: Take it all in, feels like you're transported! Bravo tO the interior designer. Comfortable nor style was sacrificed in putting this space together! read more

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Maybe my expectations were just set at a level that I wouldn't be disappointed but I was very pleasantly impressed by this hotel. We did come to NY for a reunion of sorts and split the 3 bedroom 3 bath suite with two other couples. We arrived first and were greeted solicitously, offered champagne or water, got to choose our room. The suite has a private bedroom with king bed and bath (the best room), a private bedroom with two double beds and bathroom (second best room) and the last bedroom has a king with bathroom but is connected to the living room area. So if you're social or like having the living room area to spread out this is the best room. But if it's a reunion and people will gather in the living area it's not ideal. Anyhow the rooms were cool and spacious. Had a nespresso machine. The living room had a turntable. Overall comfortable with big windows. The toilets flush super loud and strong which is great but also disturbing if someone uses the bathroom in the middle of the night. We didn't hear any noise from the hotel but I imagine it could get loud. It was in a location that was super easy to wait for your Lyft or even catch a yellow cab. It ended up being about 1800 for our share which is of course very expensive but tbh I thought it was gonna be more bc it was NY and it was a suite. Prolly wouldn't stay here again but for people doing special occasions and reunions the suite is not a bad idea. read more

Stayed at the Roxy Hotel this weekend to celebrate my birthday .It was my first time staying here . I usually stay at the Soho Grand down the street . I will definitely be staying at the Roxy from now on . The service is excellent ! At check in we were greeted by Roger at the front desk . He was very warm and welcoming . The bar was very busy and the bartender was nice enough to make eye contact and acknowledge our presence that she would be with us shortly.. rooms had piped in fan noise that you can adjust volume of fan sound .. I thought that was awesome since I need a fan to sleep . The hotel was very lively and has a great location . read more

Roxy Hotel - New York - Roxy Hotel - Hotels Near Me - New York, New York

I write this while sitting my last morning in the hotel: Absolutely impressed with this location! I am a travel agent myself in Florida and found this location to be everything it hyped - 1. Great location - minutes from subway up and downtown. 2. Vibe - unlike anywhere else I've ever stayed! It's like being transported back to the jazz age. It's classy, trendy and modern all rolled into one. Found myself too many times admiring the slightest details. I'm not the biggest night owl, so while it was a bit loud for my taste at night, the piano downstairs was a nice touch to keep it going. 3. Food and drink - great variety of drinks, unique coffee location I didn't find anywhere else around the city, and the food was surprisingly spectacular on its own. 4. Staff and cleanliness - they've been so professional the whole time, you feel like celebrities. The room is spotless, and view is breathtaking! Definitely will be coming back, and impressed. For those who want the convenience of the city, but want to be transported to a different time for the experience! read more

Loved staying at this hotel! It has the wow factor both inside and out, and it really does feel like you stepped into another world. We had drinks at the bar and checked out the band playing. It was a fun vibe and people were in and out, but not in a distracting way. The setup was so much better than a lot of other jazz clubs in the city that pack people in and put different parties too close together. Drinks were good and the waitress was on top of things, though we could see it was understaffed, especially for a weekend and some of the huge tables that were arriving. The room is small ie normal for NYC, but much better quality compared to some other hotels in the price range in terms of upkeep and newness of the furnishings. We stayed on the second floor and did hear music from there, but the music stopped respectfully around 11pm and we were able to have a good night's sleep. Overall this is a great hotel if you are there to experience the city in style. Perfect location if you want to hang out downtown. read more

It's a shame that such a nice hotel with great staff doesn't have an admin team who can work properly. Decor and staff at the bar were great. In the beginning, we had unpleasant experience with the receptionist, Renee, who was being rude the whole time. We kinda ask if anything was wrong or she was having a bad day. She stated "everything was perfect." I contacted the hotel team right after, 5days no response. I was worried since the stay was for my parents who flew from Asia for my commencement, and they don't speak English. (Btw they could tell Renee was being rude too) After the follow up emails to multiple places, someone finally responded. Then I asked for an invoice since I was charged four times on two different cards. 4 days passed, still no response. What takes them so long to write an email? So disappointed. ...Finally got a response. They claim they don't see some of the charges on their end but I called a credit card company and made sure they were charged, by tipping in at the front desk. (I mistakenly used different card first then switched to the right one) They also charge you for soaps and other amenities in the bathroom and for welcome Champaign we didn't ask for. What hotel does that? read more

Roxy Hotel - New York - Hotels Near Me - New York, New York

On the first night of my 3 night stay I was attacked by bed bugs (and the manager saw my bites first hand) I was moved to a crappy little room without my belongings at 4 am. The next day I had to call to get my bags delivered and then later they moved me again. Not once did they offer any medical assistance or accommodation (an anti-itch would have been nice!) and I heard nothing further except that they got their exterminator to say the room was bed bug free. Obviously not true. After I complained at checkout, they agreed to reduce the charge but only for the first night. I followed up with the manager based on this shockingly bad service. He did not return my message. Will not ever stay here again read more

Roxy Hotel - New York - Burning Itchy bites - Hotels Near Me - New York, New York

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