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    Moxy NYC Lower East Side

    3.5 (67 reviews)

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    Art before the elevators
    Ellaine J.

    If it were just based on the staff I'd 100% give this hotel 5 stars. Our check in experience was great, the staff were incredibly kind and made sure we knew about all the amenities, and even gave us complimentary drink tickets for the hotel bars. Not only that but even the door men were so nice and made fun banter with my friend and I whenever we were coming or going. The hotel is also very nice. They put a lot of effort into the look and aesthetic of the hotel. Everything was artsy and enchanting. The only reason I'm giving it 3 stars is because the size of the rooms. They were clean and decorated nicely but the space was incredibly limited. For all the effort they put into the hotel design they really skimp on the rooms. It's basically a bathroom, sink and bed. Not a lot of room to comfortable get dressed or even stretch your legs. I also didn't like the towel situation. I know this may be a weird thing to complain about but the room legit only has two towels and two wash cloths. There's no hand trying towel or rack so I'm not sure how you're supposed to dry your hands after washing them. And there also wasn't an extra towel to place on the floor outside of the shower. Yes you can always request more towels but I feel like I shouldn't have to idk, that was odd to me. If you're just on the go, traveling alone, and want something clean and functional while also having access to cool activities inside and outside of the hotel it's not a bad choice. And the customer service was great.

    Hallway art
    Diana J.

    Sometimes, on a stormy night in a city that isn't home, you have to pivot and unexpectedly change your plans. And sometimes on such an occasion, the universe provides beyond your wildest expectations. In my case, the universe pointed me in the direction of a warm, quirky neon oasis on the Lower East Side. From the moment I stumbled out of my taxi at their doorstep, drenched and exhausted, my bags were taken care of and I was welcomed by friendly and caring people, who assured me I was in the right place, and that they had a really nice room ready for me. My palace for the night came with a partial city view (I believe the building in front of my windows might have helped make the room so nice and quiet), free breakfast, and the most wonderfully quiet, dark and comfortable room to crash in for twelve hours straight. Exactly what I didn't even realize I needed after a long and stressful travel day. I did not want to leave, and I will gladly return any time.

    Marjon F.

    My husband and I stayed here for his business trip to NY. His restaurant is located about 5 mins away so we stayed here for location purposes. The hotel is very nice and chic. I will say the rooms are fairly small and not great for longer term stay; I think a max of 2 nights before it feels unpleasantly small. The bathroom doesn't have a real door or lock, it's just a sliding door which is weird. Overall, it was a convenient spot for us but not an ideal or comfortable hotel arrangement for long stay.

    Lia M.

    I was really excited to stay at the Moxy. I've stayed in one before and loved it. I enjoy funky boutique hotels. Walking into the lobby, I fell in love. It's aesthetic and lively. The staff is so friendly and helpful. Absolutely fantastic staff--cannot say enough good things. The rooms disappoint though. The room is tiny, which is fine, but I feel like with a small room the layout and organization needs to be perfect and this wasn't. More hooks are needed. The pull down table didn't work. Pillow cases were dirty. The pillows were awful. Absolutely no support. The shower was really nice, which is appreciated. However, the room was not thoroughly cleaned. Drop-off/pick-up on the side street is easy, which is great. The parking garage is about a 10 minute walk away in Chinatown. I think we paid $55 for 24 hours for a sedan. Valet is per day, not per 24 hours, so we used the garage, which is an iPark at 44 Elizabeth Street. Would be helpful if the website had this information, but silly of me to expect that in 2024. I had to call the hotel. Overall, the website is unhelpful. I loved the service at the lobby bar. I had an espresso martini and an espresso martini shot, and both were great. In the morning, we got lattes and croissants from the Cafe D'Avignon in the lobby. The lattes were blah but the croissants were great. It opened at 7:30, not 7, as stated. This hotel could be great but it just isn't, and it has turned me off from Moxy in the future.

    Lobby with lots of seating options
    Lauren R.

    Had a great stay at the Moxy Lower East Side during our family event in NY! The whole place is so quirky and fabulously decorated. See pics for sexy AF curtains, foliage coming out of the ceiling, Ms. Pac-Man and shuffleboard, and birdcage seating. Check out the basement vending machine, where you can get deodorant AND butt plugs. Staff at the front desk are very kind, helpful and patient. My in-laws were obnoxious with the questions and requests, and the staff always kept a sense of humor. God bless them. Rooms are....NY small, efficient and offer little privacy from people you're with. We're a family of four with two teens and it was a cozy, intimate experience. A few more hooks for hanging towels and coats would make a huge difference, as would a set of instructions to describe how to work the ridiculous lighting system. Other pros: this location is right on the cusp of Lower East Side, Little Italy and Chinatown, so the food options within a few blocks are plentiful. Easy access to the subway. Quiet rooms, and super comfy beds. All in all, we'd definitely stay here again on another trip to NY!

    Rm. 1101 in Jan 2025
    Melanie F.

    Truly love this hotel--4th time back! It's such a gem for the price. The king suites are huge for NYC, with big windows that let in tons of light and give you that perfect city vibe. Beds? V comfy. Seriously, some of the best I've slept on. That said, if you're going to have a king bed, where are the king pillows??? Come on Moxy! Feels like a no-brainer, but whatever, still slept great. The rooms run a little chilly, which is ideal if you're a hot sleeper like me, though the bathroom situation is a bit... open. If you're staying with someone you love, you'll survive. The hotel is super close to SoHo and steps from the Grand St. station (B/D subway), so getting around is easy. It's also right by Chinatown and Little Italy, meaning amazing food options just outside your door. The 01 block of rooms has been super quiet--I stayed in 1101 and 901 and loved both. Though shelving and hooks are SO desperately needed. Send me to Home Depot, guys...I'll fix it myself. Bonus points for the smiling doorman (always so kind) and free coffee every day--it's included in the "resort fee", which is a nice way of spinning $30 a day you didn't plan to spend but have to. I didn't try the hotel restaurants, but with all the great food nearby, you can't go wrong. This place is an unbeatable value in NYC. Despite a few quirks, I wouldn't stay anywhere else.

    Candy dispenser in the lobby
    Kristina T.

    I love the Moxy brand, and Moxy NYC Lower East Side is the coolest Moxy that I have stayed in so far. The design of the hotel seems to mix retro, whim, and chic together, such as a neon sign, candy dispensers, a bear statue, and greenery in the lobby. It sounds so random, but it all works somehow. The rooms are small, space efficient, and minimalist, but there are little pops of color and design to make it feel vibrant. My friend and I stayed in a room with two double beds. It was not a lot of space, but we made it work. The sleeping room lacks space, but the rest of the hotel has ample space. Food and beverage options in the hotel are plentiful. The Fix is the lobby cafe and bar. Sake No Hana is a Japanese izakaya. Silver Lining Lounge is a piano bar. Loosie's is the club. The Highlight Room is the rooftop bar. The Fix is a beautiful space, and it is where you can use your destination fee credit. I spent a bit of time there. I got work done during the daytime, and my friend and I hung out the bar in the evening. The bar staff is wonderful. However, the DJ that night was a rude and entitled human being who would come up to the bar demanding things and giving the staff an earful. Silver Lining Lounge was a disappointment. I had a reservation, and when I arrived, the hostess asked whether I wanted to sit at a table or the bar. I chose the bar and was told it was open seating, but there were no seats available. I ended up awkwardly standing and trying not to be in the staff's way. It was also right when an intermission started, so I ended up quickly downing a beer and leaving. It would have been nice if the hostess checked or knew the status of the bar before offering it as a seating option. Had things gone a little differently, I probably would have had a great time. The hotel is in a great location. It borders Lower East Side and Little Italy, and it is close to Chinatown and SoHo. There is plenty to do at the hotel with all the food and beverage venues onsite. The rooms are on the affordable side though the food and beverage will be where you end up pouring your money into if you hang out at the hotel. I would definitely stay here again, but I hope they find more pleasant DJs to work with.

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    1 month ago

    This place is in a great location on mins from the train and the staff is amazing. The rooms are extremely clean and the hallways are quiet.

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    3 months ago

    Clean. Rooms are a bit small though. Gym is tiny but it's in a decent location. The daily credit is nice.

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    11 months ago

    Had an amazing time at this hotel. Shout out Alex the door man for showing me and the fam all the beautiful food spots.

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    Ask the Community - Moxy NYC Lower East Side

    Review Highlights - Moxy NYC Lower East Side

    Also, my order from Sake No Hana - the sushi restaurant located at the hotel's lower level, was really good - that's high quality sushi.

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    Park Hyatt New York - LeLabo products

    Park Hyatt New York

    (184 reviews)

    $$

    Midtown West

    We loved staying at this elegant hotel located on 57th Ave in the heart of midtown Manhattan…read more After spending each day sightseeing and walking through the busy streets of NY, this hotel was the perfect refuge at the end of each day. Our room was on the 14th floor and was somehow sheltered from the bustling noise of traffic and honking horns. The amenities in our room were wonderful. Heated floors, amazing spa-worthy shower with a powerful rainfall shower head. We felt extremely pampered during our stay!

    Our family's Christmas stay at the Park Hyatt New York was nothing short of magical. From the…read moremoment we arrived, it felt less like checking into a hotel and more like family welcoming us into a beautifully curated home in the heart of the city. Traveling during the holidays can be hectic, but the staff at the Park Hyatt made everything feel effortless. Every interaction -- from the front desk to housekeeping to the concierge -- was filled with genuine kindness, patience, and warmth. It was clear they weren't just doing their jobs; they truly cared about making our holiday special. The hotel itself is stunningly elegant yet incredibly comfortable. After long walks through Central Park, returning to our room felt like stepping into a peaceful retreat. The spaciousness, thoughtful details, and quiet luxury made it easy for our family to relax, laugh, and simply be together -- which is what the holidays are really about. We had our first breakfast in New York at the hotel's "the living room" which is located in the lobby. The restaurant is absolutely beautiful with modern decor and stunning 30 foot ceilings. We arrived at 7am as the restaurant just opened and Kamil greeted us with a warm genuine smile. We've stayed at 5 different Park Hyatts in the past 5 years (Kyoto being the most recent) and no one has made us feel as special as Kamil. He has the unique gift of hospitality. He went out of his way to treat us like family and made us feel very special. All of his small gestures, friendly smiles, and thoughtful attention to detail, turned simple moments into special memories. During a season meant for connection and joy, the Park Hyatt delivered both in abundance. Spending Christmas in New York is always special, but spending it at the Park Hyatt New York elevated the experience beyond anything we could have imagined. Our days were spent with full hearts, lasting memories, and deep gratitude for a team that understands true hospitality. This is a place we will return to -- not just for the luxury, but for the people who made us feel so genuinely at home during the most meaningful time of year.

    Casablanca Hotel - Inside

    Casablanca Hotel

    (129 reviews)

    $$

    Theater District, Midtown West

    We decided to choose this hotel as it was next to Times Square and seemed like a nice boutique…read morestyle hotel. The staff was extremely friendly and accommodating. The rooms were comfortable overall and had a decent amount of space. The bathrooms were nice and spacious. The common area was very comforting and inviting. They have snacks that are available 24/7 which was great when wanting a quick bite. The free breakfast in the morning was also delicious. We would absolutely recommend this hotel if looking for a more personal experience and friendly staff. We would return again.

    I had a reservation booked more than six months in advance for a stay at the Casablanca Marriott…read moreHotel as part of a larger international trip that included Morocco and Egypt. Unfortunately, due to geopolitical instability impacting our return route through Amman and the broader Persian Gulf region, our travel plans became unworkable. I contacted multiple hotels involved in our itinerary, and every one of them demonstrated professionalism and understanding by waiving cancellation fees given the circumstances--including other Marriott properties and the Ritz-Carlton. This property, however, took a completely different approach. I spoke with Samir in the reservations department. He refused to provide any refund. We went back and forth multiple times, and each time he introduced a new justification. At one point, he claimed the U.S. State Department had not advised against travel to the Persian Gulf and that any warning had expired on March 31. I provided evidence that there was no expiration date, yet he continued to deny the request. I also explained that other Marriott properties and Ritz-Carlton locations had already issued full refunds under the same circumstances. Despite this, he continued to refuse any accommodation. Only after I told him I would be leaving a review about my experience did he offer a future credit. That is not a practical solution when I have no certainty of returning to Morocco. I then requested that a manager follow up with me. No one ever did. Communication stopped entirely. This response reflects a lack of flexibility, accountability, and basic customer consideration--especially when compared to how other properties under the Marriott International brand handled the exact same situation. As a result, I had to absorb the financial loss and cancel the reservation. Based on this experience, I recommend considering alternative accommodations that demonstrate greater responsiveness and professionalism when dealing with legitimate, unforeseen global disruptions.

    citizenM New York Times Square Hotel - Lobby

    citizenM New York Times Square Hotel

    (286 reviews)

    $$

    Theater District, Midtown West

    Got lucky and scored a couple of nights here with points. Learned that they recently joined up with…read moreMarriott...maybe a month ago. Rooms are as advertised: small but functional. Bonus-it was clean!! The iPad system to control the room is clever: manage the thermostat, tv, blinds/shades and lights. It takes a minute for the iPad to connect (not sure if it's a wifi issue or that these iPads are an older model). Speaking of the thermostat, it kinda worked. I think it shuts off or scales back when there's no movement in the room. I had a hard time getting it cooled down to a good temperature, so I didn't sleep as well as I would have liked. The bed is very comfortable, though...and even with the small space, there are plenty of places to hang clothes and store items. Several outlets and USB charging stations available as well. There aren't any washcloths - just hand/body towels... and it's up to you if you want to have your room lightly cleaned or fully turned over. (See your iPad to make that option). There was only one elevator working, so it could take a few minutes to get your lift up or down. The staff that we engaged with were great. Check in and out were super easy. The lobby is pretty cool and hip. There's a small rooftop bar/lounge and a nice sized food/canteen area in the lobby. The location is outstanding. 50th just off 8th Ave...right in the heart of Times Square and walking distance to many other destinations. I would stay here in the future...2-3 nights is perfect. Just make sure if you're traveling with a companion (and sharing a room) that you REALLY like them.

    I recently stayed at CitizenM in Times Square. Now, I know what you're thinking - why would you…read morestay in Times Square? This spot is super centrally located, and during NYFW was an affordable, clean, and hip spot to stay for a few days. I am familiar with CitizenM as I have been to their hotel bars in their Miami locations, but had never stayed at one. I truly enjoyed my experience here. From check in to ordering wine or coffee at the bar, to the room, it was all lovely. I will say, the room is quite small. But truly, what do you need a big room for when you're going to be exploring NYC all day? The bed we got was a king, and dare I say it was one of the most comfortable hotel beds I've ever slept in. The room is set up a bit like a studio, with two little closets which made it easy to organize and unpack, a small desk, and a vanity in the common area. The toilet and shower are together in what kind of looks like a spaceship capsule in the middle of the room. One cool thing is how high tech this hotel is - you have an ipad that controls everything in the room from the room temp, your blinds, to the TV, to connecting your devices to the TV to stream music, etc. In the lobby bar you can opt in for hotel breakfast buffet, but instead we would just grab coffees as we were getting ready. Grace at the bar was super friendly, as was all of the staff. My one area for improvement is the elevator. We received a notice that one of the three elevators was broken during our stay and every time we would get on the elevator it would take us multiple floors up before going down. Not the worst thing in the world, but just annoying if you're in a rush to get somewhere. If you are looking for an affordable, centrally located hotel to stay with a friendly staff this hotel is your spot. You have multiple subway stations within a 1-2 minute walk which can easily get you to any neighborhood you want to go during your stay. Would definitely return!

    The Central at 5th by Hilton Club - Our room with a view

    The Central at 5th by Hilton Club

    (28 reviews)

    Midtown East

    We really enjoyed our 4 day stay . We were so close to Rockefeller center and the lovely shops on…read more5th. Check in was a breeze, we stayed on the 24th floor. It was not noisy and we had no complaints. Our suite was so spacious and there was so much space for our toddler to run around. She loved building a fort with the sofa cushions. We loved our spacious dining table. We requested for a microwave and they brought one up. They have a Toto toilet which made us soooo happy. They have black out curtains so we had good sleep. Their mini fridge is spacious and they gave us 8 waters. We got to watch people working across the street. They had a business center in the lobby, you just have to ask the reception area and they will set up the keyboard and mouse. It was a very nice stay, definitely recommend. Staff was friendly and very responsive in the app. Will stay again.

    Absolutely loved this hotel. Amazing location - 1 block from Grand Central and 2 blocks from…read more Rockefeller Plaza and the subway station. Room was really spacious for Manhattan. The bed was actually really comfy for a hotel bed. We loved the Toto bidet toilet and the huge walk-in shower. The TV was gigantic. Big closet for extra storage. The under bed storage was great too. The black out automatic curtains were super cool. The fridge was spacious and there was a coffee maker too. The only thing that was weird were the light switches. There were 2 different switches and it was confusing to figure out what controlled what. The staff were very friendly. They were able to get us into our room early and they let us check out late. They always greeted us when we got back to the hotel room throughout the day. Plenty of food options nearby. Would absolutely stay here next time we're in NYC.

    Renaissance New York Midtown Hotel

    Renaissance New York Midtown Hotel

    (235 reviews)

    $$

    Midtown West

    Prime location! Modern, spacious rooms (for the city)!…read more The elevators though.... Oy. I stayed at this hotel over the New Years holiday and was thrilled to be so close to Madison Square Garden and Times Square. As was expected, check in was a bit chaotic given the time of year. The ground floor entrance was PACKED with luggage on first arrival. After weaving our way through, we located the check-in desk on the 5th or 6th floor. Tons of people but adequate seating to wait for our room to be ready. An upper floor meant having to figure out their dreaded elevator system. It left something to be desired, to say the least. With only 3 elevators that service the whole of the hotel, and a 4th that goes who knows where, it was almost always a lengthy struggle to catch one. No buttons on the interior of the carriage, all elevators were called with a touchscreen device that seemingly tried to pack as many people as possible into one small space, leaving many behind that couldn't fit, before directing the passengers to another elevator to repeat the whole process over again. One day was so bad, it was actually preferable to walk up the stairs to the 14th floor. Woof. The room itself was wonderful. Spacious, with 2 beds. Very clean. Beautiful view of the city and the arena next door. Great way to catch the sun set. Walk in shower with both an overhead and handheld shower attachment. Great lighting. Shower had heavily frosted glass that faced the bedroom area so be prepared for your silhouette to be on full display for anyone you may be rooming with. Nice sized closet, safe, and mini fridge. Big flat screen television. Window shade worked very well to block out the light if you're hoping to sleep in late. Walls can be a bit thin, especially if you have a rowdy bunch of kids right next door as we did. Aside from the elevators, the perks far outweighed the usual peskier elements (e.g., noise,etc.) one encounters when staying away from home. Would stay here again, perhaps during a less busy time of year, if that's even possible.

    Loved it here! Comfy beds, friendly service, and lots of outdoor patios…read more We enjoyed our stay here. It was conveniently located in midtown. There are a lot of attractions easily accessible from here. I'm glad we chose to stay here. We can't wait to come back soon.

    Library Hotel by Library Hotel Collection

    Library Hotel by Library Hotel Collection

    (165 reviews)

    $$$

    Midtown East, Murray Hill

    I was excited to stay here anyway, because of course it was on my bucket list, but the stay was so…read morequiet and lovely that I am blown away. I got a petite room since I was traveling alone which I would not recommend for a couple, but for me it was perfect. The bathroom area was the best part and not at all an afterthought. They knew women would be coming and they nailed it, down to the magnifying mirror. Whenever you get to spend time with other book lovers, it's a plus, so I also very much loved being able to talk to people in the common room on the 2nd floor. Often times NYC misses this in their hotels. The books here aren't anything you really want to read so bring your own books but all in all 5+ stars for me!

    The Library Hotel has a lovely vibe and is a nice place to come back to after a long day of work in…read moreNew York. Fellow bibliophiles will especially appreciate the concept of this book-laden bolthole. I really enjoyed being able to pop into the Reading Room at any time and get tea, water, fruit, and other snacks. The hotel's bar, Bookmarks, is a lovely space on the 14th floor to meet a friend for drinks, but make sure to get a reservation before heading up. Each floor of the Library Hotel is dedicated to one of the ten major categories of the Dewey Decimal system. My room was 800.003 Poetry, which is a petite room with one full bed. And when I say petite, I mean it! Think room for a bed and little else. But this is NYC so I didn't need much more. If you want to be in Midtown Manhattan, the Library Hotel is a perfect choice.

    Hilton Garden Inn New York/Manhattan-Midtown East - Outdoor Patio at Dusk

    Hilton Garden Inn New York/Manhattan-Midtown East

    (175 reviews)

    $$

    Midtown East

    This is a bustling hotel with a large lobby. I visited for a conference. The hotel has a couple of…read moreexits, but the main entrance is on 6th avenue. All the meeting rooms were clean and organized. We had over 1,000 conference attendees and needed ample space and everything went pretty smoothly. Temperature control was generally good, but got a tiny bit chilly at certain points of the day. The staff were extremely prompt with setting up and removing catering food, but were not the friendliest. They have a free standing pumping station for those that need it. It was easy to access and decently clean, but could've used a wipe down by the second day. They provided a mini fridge in one of the meeting rooms for storage.

    AVOID AVOID AVOID! DO NOT BOOK HERE!…read more I came here around April for a work trip and no where on the reservation page did it say that the hotel was under construction. They also offered the price including breakfast. Arrived at the hotel and saw that they only had one working elevator for a hotel that was over 20 floors high. There was a line for the elevator that you had to wait for at least 20 minutes to take. I asked the about the breakfast and they said the restaurant was closed so no hot breakfast. Why is this hotel offering a room rate price with breakfast when there is no restaurant for breakfast?! They told me they had bagged breakfast, which was always gone and coffee was all gone too. Took over 10 minutes to wait for new coffee to arrive. Renovation work bright and early at 8am. I was offered loyalty points for compensation by the manager, Delanie, and these points never showed up. I was also mistakenly charged for drinking their water bottles when I didn't even touch those bottles. They never even told me that I was going to be charged after checking out. I just saw a random extra charge on my credit card. The manager, Delanie, had said this would be refunded, but never saw this refund come through just like the loyalty points.

    Moxy NYC Lower East Side - hotels - Updated May 2026

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