We had an incredible stay at this Park Hyatt. My husband and I went with our best friend on a NYC…read moretrip. The room was amazing. The amenities were top notch and the staff was beyond helpful. Some highlights for me were the apples in the room (the big apple), the postcards they'd mail for you, a celebratory champagne/chocolate strawberries (we just got married this year), a picnic blanket they let us borrow for the park, a mirror tv bathroom, the heated floors, the location and the view. The concierge ways always there to help us with any questions or requests we had. We loved the picnic blanket they found us for the park. They also gave us a few food recommendations. We paid a little extra for a rollaway bed for our friend and still had plenty of room. I highly recommend staying here.

As I plan our next trip to New York this year, I keep thinking about the Park Hyatt. We stayed two…read moreyears ago, when our youngest was only three months old, and it was our first big trip as a family of 4. Friends thought we were a lil crazy for bringing two kids to Manhattan, but it ended up being such a special trip for us, and the Park Hyatt was a huge part of that. The hotel is beautiful, from the gorgeous floral arrangements throughout the property to the calm, elegant atmosphere. Our room was incredibly spacious, which felt like a true luxury in New York, especially with a stroller, luggage, SNOO and everything that comes with traveling with a newborn. Having that extra space made the entire trip feel easier. One of our favorite parts of the stay was the indoor pool. We took the boys swimming almost every night, and it became our little ritual. They loved it, and those evening swims are still some of my favorite memories from that trip. The location was perfect for a family stay. We walked to Central Park, FAO Schwarz, Fifth Avenue, Rockefeller Center, Columbus Circle, and so many nearby restaurants, coffee shops, and stores. Being able to explore for a few hours, come back to the hotel to rest, and then head back out again made New York feel surprisingly easy. Now, two years later, our boys are older and we're planning another New York trip. I've been looking at hotels, but I keep coming back to the Park Hyatt because of how special that first stay was for our family. It would be pretty amazing to bring the boys back, let them swim in that pool again, and experience the hotel at a different stage of their childhood. The Park Hyatt will always have a special place in our family's New York memories.

If you want to be in the heart of Times Square and still have a quiet place to rest, Casablanca…read moreHotel is it. It's small, quaint and has old style flair. Our room was very clean and well appointed. Yes, there was some loud city noise you can hear occasionally, but overall we rested well in their comfortable queen size bed. Staff was wonderful, taking care of all our needs and requests. Their breakfast was not fancy, but we ate well everyday. Greek yogurt, pastries, bagels, hard boiled eggs, specialty coffees, fresh whole fruit, etc. Would definitely stay here again.

We decided to choose this hotel as it was next to Times Square and seemed like a nice boutique…read morestyle hotel. The staff was extremely friendly and accommodating. The rooms were comfortable overall and had a decent amount of space. The bathrooms were nice and spacious. The common area was very comforting and inviting. They have snacks that are available 24/7 which was great when wanting a quick bite. The free breakfast in the morning was also delicious. We would absolutely recommend this hotel if looking for a more personal experience and friendly staff. We would return again.

We found CitizenM London by chance on a trip last year, since then we've grown to love this quirky…read morehotel. CitizenM Time Square hasn't disappointed us this trip. We spent 4 nights on a short vacation trip to NYC. The staff at checkin were very friendly and helpful. The bar and breakfast staff were very accommodating and also very friendly. We love breakfast here, starts the day off with great coffee drinks and as much protein as you can handle. The rooms, so far have been consistent. They are like compartment spaces, with what you need: a bed by the window, a cool shower enclosure, a couple cabinets for storage, and a sink with soaps and shampoos to start the day or end the day right. This location is very convenient to TS, subway stops, and all the shops your heart could hope for. CitizenM is our hotel of preference now.

I stayed at citizenM Times Square in New York for one night after arriving in the city a little…read moreearlier than planned. I had booked the majority of my trip at another hotel, but I needed an extra night and used Marriott points for this stay. Overall, I thought it was a great place to stay. The location was very central, but it was not in the most crowded part of Times Square which I appreciated. It was a little hard to find at first because of nearby construction, but once I arrived, everything felt convenient and easy to access. The staff was relaxed, friendly, and helpful during check-in. I arrived around 1:00 PM, and my room was not ready yet, but once it was available, staff members were helping guests check in using the computers. The hotel has a very modern, tech-forward feel. The room included an iPad that controlled the lights, colors, and other settings, which gave the space a futuristic vibe. The room itself was very clean and felt pretty spacious for a New York hotel. The sheets and bathroom were clean, and I felt like I had everything I needed for a short stay. I also felt like it was a good value. I used about 58,000 Marriott Bonvoy points for the night, and New York hotels can easily run anywhere from about $200 to $500 per night depending on the date. Since I stayed on a weekday, that may have helped with the overall value. The next day, relocating to my other hotel was simple because the area was so central. As a Gold member, I also received late checkout, although I ended up leaving earlier than I needed to. The only thing that stood out was hearing another guest complain about the staff, which surprised me because my own experience had been very positive.

Hilton Club at 5th was the perfect hotel for our first visit to NYC! The location is fantastic. It…read morewas close to great coffee and bagel spots, an easy walk to Fifth Avenue shopping, Times Square, the Theater District, and Central Park also within walking distance. We ended up walking almost everywhere and loved exploring the beautiful historic buildings and neighborhoods along the way. The hotel is exceptionally clean, modern, and well maintained. It feels fresh and updated, which was exactly what we wanted. Our room was surprisingly spacious for Manhattan, easy to get around in, and very comfortable. The enormous floor-to-ceiling windows were so awesome , the city views were incredible and really gave you that quintessential New York experience. The lobby is very small , like really only room to check. In and small seating area and that is it . There isn't a restaurant, but we didn't consider that a negative at all. You step outside and have countless restaurants, cafés, coffee shops, and other options within minutes. We also appreciated thoughtful touches like umbrellas available for guests, and the doorman was friendly and welcoming every single time we entered or left the building. We didn't use the subway because the location made it so easy to walk everywhere, although there appear to be stations nearby. If you're looking for a clean, modern, spacious hotel in an excellent Midtown location, this is a fantastic choice. We loved our stay and would absolutely stay here again.

Great stay despite the hotel not having certain amenities like a restaurant or bar. The employees…read morewere helpful and friendly. The room was large and comfortable and the bathroom clean and there was a nice smart toilet. The hotel is easy walking distance to many things as well as the subway. Good spot for a good price.

My family really enjoyed our stay at 1 Hotel Central Park. I love the sustainability and…read moreeco-friendly features. More than that though, the hotel exuded such a serene and peaceful atmosphere. The check-in area and lobby is a great example of this: I love all the plants, wood, and how there is a pleasant cedar or sandalwood scent. My kids and I really liked the water infused with cucumber (or lemon-lime another day) by the elevators. It's a great transition from bustling Manhattan to walk into this hotel. The restaurant Jams on the first floor is also great, and nice to be able to have a delicious meal right at the hotel. Excellent food and coffee - we went for both breakfast and dinner here. We were celebrating a birthday, and the staff helped make the stay feel special. The front desk and door staff were consistently helpful and welcoming. Our rooms were excellent, with a great view, comfortable beds, and a lot of thoughtful sustainability features. I especially liked that all of the water in the hotel is filtered. I did not use the fitness center on the second floor, but I looked great. The location is phenomenal, just steps from Central Park. With our kids, we were able to easily get to the Central Park Zoo, Heckscher Playground, and the Billy Johnson Playground, and my wife and I were also able to walk to a Broadway show in the evening. It was a great hotel for a family trip, and we hope to be back for our next NYC trip!

I would not stay here again. The rooms are very dark, the elevator is slow, there are no towel bars…read moreto hang hand towels, no stool or bench in the bathroom despite it being spacious, no counter space for toiletries. There is a faint smell in the room that feels toxic. While eating at Jams downstairs, the maintenance crew started vacuuming ductwork to fix a leak in the ceiling and they blew black debris all over us that landed in our clothes and food and similarly for several other diners at the restaurant. There was no acknowledgement, apology, or refund. On the plus side, the location is great. Subway stop for the M train is nearby, and it is close to Central Park and Columbus Circle. It's too bad the hotel was a bummer.

Loved the service, (thank you Rayaz) loved the view, loved the room but not the price. Ouch…read more We had a very nice corner suite, spacious, with decent amenities. The bed was comfortable. The views phenomenal!

BEWARE! Me and my colleague both had room service enter our room when we had do not disturb signs…read moreon. Fortunately my colleague didn't have anything stolen but I had a $110 stolen from my bag. Brought this attention to the supervisor and was told "loss/prevention doesn't work weekends" I checked out on Monday and they swept it under the rug. Highly disappointed and will have cameras set up for now on. Update: Alex the general manager finally contacted me and apologized about the whole situation and refunded me money plus a inconvenience gift for the situation. This has left a sour taste in my mouth and will be more cautious about leaving my stuff in the room.

I recently stayed at the Renaissance New York Midtown Hotel during a trip to NYC, and it was a…read moregreat experience. The hotel features a very chic, modern design throughout. One of the biggest highlights was the room and bathroom layout--both were incredibly spacious, especially by New York standards where square footage is usually at a premium. The location is highly convenient, sitting just a short, easy 10-minute walk from Times Square. I really appreciated their SkyLounge, which is accessible 24 hours a day for water and soft drinks. They also serve a decent breakfast selection there in the mornings. While I didn't get a chance to check out the on-site restaurant and bar, I loved that they partner with the Planet Fitness right next door, making it super convenient to fit in a workout. I don't typically stay at Renaissance properties, but I would highly recommend this hotel to anyone visiting NYC!

Renaissance New York Midtown Hotel was...fine. I survived my one night…read more The hotel has a bit of a strange layout after its renovations (which may or may not be finished). You enter on the first floor, but the lobby is on the sixth floor. I was having flashbacks to Tokyo... There are four elevators, and when I checked in, the place was packed. Some event must have been going on because getting an elevator was an adventure (a sad one). It didn't help that everyone had to take an elevator just to reach the lobby, then another to get to their room. Fortunately, I was only on the ninth floor...so I got my steps in. The room itself was mostly ok. One thing I really didn't like was the air conditioning. It wouldn't cool below 68 degrees. I despise hotels that throttle the A/C. I'd get warm, the air would finally kick on, I'd be comfortable for about ten minutes...then the cycle would repeat all night. Another thing that caught me off guard was the ceiling. Maybe they're going for an industrial look, but it was basically unfinished concrete. Other than those complaints, everything else in the room was perfectly acceptable, and for a one night stay, it did the job.

Love to eat at Hotel Chelsea when I come to town. The vibe is upbeat and is a great people watching…read moreplace. The lobby bar is a fabulous place to bring guests when you want a private place to chat and enjoy great service and cocktails.

That it WAS a historic, interesting Chelsea landmark is for sure. For a hotel stay, it's not the…read moremost comfortable, convenient, or enjoyable. The historic charm and association with cultural icons of art and music seems disjointed from its current realty as an overpriced and underwhelming "luxury" Manhattan hotel. It felt like staying at one of those big amusement park all-star music resorts, or a sort of mausoleum to a long-gone New York. The room was basic, loud, uncomfortable, and nearly $1k. It's not actually in the middle of any of the fun things going on in Chelsea and still a walk aways from any of the classic attractions like Chelsea Market, the High Line, etc. I have no idea why anyone would choose to stay here. I will not be doing so again and wish I didn't in the first place.

As a librarian, you know I had to stay here…read more I went in fully expecting a fun, book-themed hotel and secretly wondering if it might be a little gimmicky. I was so happy to be wrong. The Library Hotel is every bit as charming as people say, but what really makes it special is the team. I arrived by car while the building was hidden behind scaffolding, and the front desk was incredibly kind and patient, helping guide me to the loading area so I didn't spend my afternoon circling the block. Housekeeping was so gracious and helpful throughout my stay, the bartender at Bookmarks very kindly helped my friend carry our drinks down to the room, and checkout took less than 30 seconds. Every interaction was warm, thoughtful, and genuinely welcoming. The themed rooms are such a fun touch (I loved seeing how each one was inspired by a different subject), but I also have to give a shout-out to the practical things. I took a few work video calls from my room on the 12th floor, and the Wi-Fi was ridiculously good - honestly stronger than the Wi-Fi in my own house when I'm sitting five feet from the modem. Not a second of lag. The TV also had a ton of premium channels, which was such a fun surprise after long days exploring the city. And finally, a standing ovation for the real MVP: the air conditioning. New York was basically a sauna while I was there, and every time I walked back into my room I was greeted by the most glorious arctic blast. It was so good that my friends ended up wanting to hang out in my room and order dinner instead of going back out into the heat. Perfect stay from beginning to end. I can't wait to come back.

I was excited to stay here anyway, because of course it was on my bucket list, but the stay was so…read morequiet and lovely that I am blown away. I got a petite room since I was traveling alone which I would not recommend for a couple, but for me it was perfect. The bathroom area was the best part and not at all an afterthought. They knew women would be coming and they nailed it, down to the magnifying mirror. Whenever you get to spend time with other book lovers, it's a plus, so I also very much loved being able to talk to people in the common room on the 2nd floor. Often times NYC misses this in their hotels. The books here aren't anything you really want to read so bring your own books but all in all 5+ stars for me!

This is a bustling hotel with a large lobby. I visited for a conference. The hotel has a couple of…read moreexits, but the main entrance is on 6th avenue. All the meeting rooms were clean and organized. We had over 1,000 conference attendees and needed ample space and everything went pretty smoothly. Temperature control was generally good, but got a tiny bit chilly at certain points of the day. The staff were extremely prompt with setting up and removing catering food, but were not the friendliest. They have a free standing pumping station for those that need it. It was easy to access and decently clean, but could've used a wipe down by the second day. They provided a mini fridge in one of the meeting rooms for storage.

AVOID AVOID AVOID! DO NOT BOOK HERE!…read more I came here around April for a work trip and no where on the reservation page did it say that the hotel was under construction. They also offered the price including breakfast. Arrived at the hotel and saw that they only had one working elevator for a hotel that was over 20 floors high. There was a line for the elevator that you had to wait for at least 20 minutes to take. I asked the about the breakfast and they said the restaurant was closed so no hot breakfast. Why is this hotel offering a room rate price with breakfast when there is no restaurant for breakfast?! They told me they had bagged breakfast, which was always gone and coffee was all gone too. Took over 10 minutes to wait for new coffee to arrive. Renovation work bright and early at 8am. I was offered loyalty points for compensation by the manager, Delanie, and these points never showed up. I was also mistakenly charged for drinking their water bottles when I didn't even touch those bottles. They never even told me that I was going to be charged after checking out. I just saw a random extra charge on my credit card. The manager, Delanie, had said this would be refunded, but never saw this refund come through just like the loyalty points.