1. Roxanne's Therapeutic Massage

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Simi Valley, CA

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Roxanne's Therapeutic Massage

5.0 (8 reviews)
Closed • 10:30 am - 5:00 pm

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Elements Massage - Waiting area

Elements Massage

4.3(145 reviews)
1.9 mi
•$$

Loved this place. The staff was kind and inviting. The space was clean and serene…read more My massage therapist, Sarah, was so sweet. She really listened to my health concerns and issues. She made sure to ask how the pressure was during the massage as well. I went in with a horrible muscle spasm on my side, and when I left it was gone. Very happy that I treated myself to this experience.

The massage therapists are great, but had a really bad experience with customer service today. I've…read morebeen on the waitlist. This place gets busy so it's hard to get a reservation on the days I want. Anyway, I received a text message yesterday saying that they had two openings and asked if I wanted to reserve those times for today. I said yes, to reserve both times (for me and my husband). So today, I went there and felt so stupid because the receptionist told me that I didn't have a reservation. I told her I confirmed the 3:00 PM and 4:45 PM reservations. She checked and said none of them was reserved, but she did see the messages in their system. I was soooo upset! You have no idea how badly I wanted to get a massage today and they had my hopes up, I've been waiting to get an appointment. I was so embarrassed and upset, but didn't show it to the receptionist because it was pointless to get mad when they couldn't even fix their mistake! Ughh how stupid of them to miss saving two reservations in their system!! I just terminated my membership and was really hoping to use my rollover sessions before it expires.

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Elements Massage - The modern reception area

The modern reception area

Elements Massage
Elements Massage - Massage Room

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Roxanne's Therapeutic Massage - massage_therapy - Updated October 2026

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