The customer service and the layout of this store are good. Rouse's y'all can do better! My deboned stuffed chicken still had feathers on both wings! This chicken passed many hands and check points (assuming) to still have feathers! From plucking, deboning, to stuffing and packaging!!! Not cool! read more

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One of the busiest stores in Lafayette and there's never more than 2 registers open and they are so slow. Go elsewhere if you value your time, read more

I love Rouse's! Their stores are always clean and well organized. Prices are not super inflated even for neighborhood market type grocery stores. The King cakes are delicious! Do not try the Biscoff Cookie one! You will want to eat way more than you should! Their smoked meat plate lunches are good, too! Friendly staff and overall nice environment with an epic 80s playlist in the background while you shop. read more

. "Rouse Markets" is a large & growing chain based out of the Thibodaux LA area, with stores across SW LA & into Coastal MS. Although many Cajun specialty items are carried, some New Orleans NON-Cajun items carry deceptive labels. Rouse's prices are mid-range, meaning that most will need to do some comparisons. The stores vary individually, especially in regard to the quality of store-prepared items, like boiled seafoods and deli items. Methinks that Donnie Rouse would do well to grab some of his deli items and taste them himself, especially the "stuffed artichokes". Quality & taste of some items vary wildly, store-to-store and trip-to-trip. Most have great parking and check-out services. Rouse Markets have become a regular stop for us, especially the New Iberia location, run by Ms. Hill, who is very customer-service oriented. So, I say: "Stop-by and shop a bit, you'll find some really good stuff!" Rick . read more

I like this Rouses more than most others, as it's generally kept pretty clean. It's also in a good area, so no troubles. My only issue is that I wish they had a larger selection of items. read more

Rouses Market - Exterior - Beer, Wine & Spirits Near Me - Lafayette, Louisiana

False advertisement. Repeatedly! 3 weeks ago they ran standing rib roast sale with $20 coupon in flyer. Get to check out and there is some mysterious 7 lb rule that was NOT in flyer or on coupon. PAID full price !! One week later they run WHOLE beef tenderloins at sale price. Go in store and they are selling tenderloin butt's only. Butcher didn't appear to know the difference. Asked for store manager and he acknowledged advertisement misprint for both sales but offered nothing to make things right. I send corporate office a message about this False and misleading advertisement and the meat buyer calls back to let me know i could drive back and collect my tenderloins but no acknowledgement or apology for misleading ads to me and the general public. Misleading ads, high prices, terrible customer service. YOU ARE WARNED! read more

I purchased some ground meat from Rouses on Bertrand in Lafayette the ground was bad the next day I went to cook the pork chops that I purchased on the same day with the ground meat it was bad also this not the first time this happened I believe the staff in the meat department is taking short cuts !!!Stay away from the meat!!! read more

Had a King Cake delivered to the office (We have had a King Cake every day for 2 weeks) we are all TRULY getting Fat for Tuesday!!! Loved this one, simple yet delicious. Would def order again from all the ones we have tried. Got the Cinnamon only with no crazy filling, sauces or chocolate messyness & it was delicious & simple! read more

Rouses Market - King Cake - Beer, Wine & Spirits Near Me - Lafayette, Louisiana

Watermelons will not be returned without a receipt. There is no sign posted. You are presumed to know the non posted policy. You are advised of policy when you return the melon. So if your melon is overripe keep your receipt or you will not be able to return it. I frequent this store almost daily. They will lose my business. read more

We received outstanding customer service at this store. The floral department staff were wonderful in creating a specialized basket and it turned out beautiful! Katrina, the manager, went above and beyond to help us. She worked through credit card and delivery issues due to us being in another state, made the gift to our friend possible. I would highly recommend this store! read more

What happened to Borden's milk? Other than that it's my favorite place to shop. How much else to I have to complain? I said it all in the first sentence. read more

Rouses is a local chain that has an excellent selection of foods. When it comes to sausage, salsa, sauces, spices and things like rice, gumbo and seafood spices, organic foods and fresh meats and seafood, this place rocks. They also have great prices on coffee and other common grocery items. This isn't a Walmart and your not gong to find furniture or a wide selection of toasters or appliances, but for fresh Cajun foods, seafood, meats and spices this place is #1 in my book. I should also add that they have a great alcohol selection which includes hundreds of beer and wine selections and of course all of the top shelf alcohol you might need for your next party. Lastly, don't forget to check out the plate lunch section and the bakery. They are both awesome! Enjoy! read more

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I will be honest if this store wasn't so far from where I live I'd shop here weekly. Main reason is because of the baked goods and the hot food island. Picked up shrimp pasta and some onion rings. Both were actually pretty good, better than a lot of restaurants in this city. As for the rest of the store it is okay. As usual the service here is pretty good. read more

Rouses Market - Hot Food Island - Beer, Wine & Spirits Near Me - Lafayette, Louisiana

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What a great place to do your shopping. The food prepared in house looks very inviting and is resonably priced as well. The store is clean and nicely laid out. Generally a great place to do your shopping and get some take out too. read more

Rouses in general is easily my favorite grocery store. That being said, this location is certainly one of the nicer ones I've been too. The layout of the store is different, but you get used to it. The meat always seems fresh, the produce almost always seems fresh, the shelves are always fully stocked, I've never seen anything low much less empty. The boiled seafood is better at this location than all the other locations I've been to. Can't complain much about the price because it's only slightly more expensive but for the freshness and experience, I think it's worth coming here over any competition. read more

They have a nice variety of unique foods. It just so happens that my selection tonight included an avocado that was past its prime, crackers with an expired date and a small box of wine that had a $3.99 price tag but came it at over $9.00. The old bait and switch is in full force. Shop with caution. read more

It would be great if they enforced masking. Good custom cut steaks and produce and generally friendly staff but the store refuses to require masking of customers, vendors and even employees. Folks in the deli are very helpful. read more

It's good to have a place that actually makes their own quality food, it's really the thing that sets itself apart from Albertsons and Winn Dixie. read more

Our cashier was rude and quiet. Never said "hello" or told us our total. Shaja, I think her name was. Other than that I love this rouses location. Always stocked and usually employees are awesome. read more

Worst customer service in the city of Lafayette, and that's saying a lot. It's one of the closest stores to my house but it's my last choice, especially after today's experience - my $2 off manufacturer coupon wouldn't scan. Cashier named Luke was rolling his eyes the whole time and just handed it back to me saying "I don't know what to tell you". I go to customer service, ask for a manager, to be told they won't take the coupon if it doesn't scan. No other efforts were taken to help me. Probably better off at Walmart. read more

Meat is expired a lot of times. Have to check dates on anything you buy, esp their meat. The females that work behind the customer service stand are the rudest people I've come in contact with in a long time. It must be a requirement. I've worked in the service industry for 18 years and I get it, most people are kind of dumb but there is no excuse for being rude, exp for no reason. Or here's a though smile once in a while and not because you're flirting with the cart boy. The guys that work behind there are great though. read more

I recently shopped at this store 4 times in the last 2 weeks. Each time at least one sale item rang up higher at the register than the price on the shelf. The difference added up to a total of $12.56. I caught it each time. To get my money back I had to stand in line at the customer counter where u have the most unhappy girls woeking behind this counter. The first time I wanted my money back the CS rep. argued with me and told me the price on the shelf was wrong. The second time they checked the price gave my money back without saying one word to me and it went downhill from there because they recognized me and treated me with total disrespect. The prices are not great here to begin with; but to have so many items mispriced is really deceptive. The whole atmosphere is negative and not a great place to spend money! Check your prices at the register. If u have a basket of groceries you may be overpaying greatly read more

Enjoy shopping here, just moved to Lafayette from north Louisiana, they sure do have more than any store I've been in.

Absolutely love this place, good people, good food and a good selection of products what more can you ask for. Lines aren't too long easy in Easy Out type situation every time I've been. I really like the fact that they Pride themselves on carrying a lot of different local brands. We go back anytime we have the chance! read more