Cancel

    Search

    Rouse Door

    4.4 (18 reviews)
    Closed • 6:00 am - 11:00 pm

    Get pricing & availability

    Response time

    10 minutes

    Response rate

    100%

    Services - Rouse Door

    Rouse Door Photos

    Portfolio From The Business

    Sponsored

    Recommended Reviews - Rouse Door

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    4 years ago

    Helpful 2
    Thanks 0
    Love this 1
    Oh no 0
    Photo of Doug G.
    378
    630
    1348

    6 years ago

    Helpful 5
    Thanks 0
    Love this 3
    Oh no 0

    3 years ago

    Business owner information

    Photo of Customer Service

    Customer Service

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Our garage door was stuck open and we needed someone right away. He was there in about 10 minutes and fixed it. Yay! Great job!!

    Business owner information

    Photo of Customer Service

    Customer Service

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Business owner information

    Photo of Customer Service

    Customer Service

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of jim c.
    204
    4
    0

    3 years ago

    Business owner information

    Photo of Customer Service

    Customer Service

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    10 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    13 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    10 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Ask the Community - Rouse Door

    Review Highlights - Rouse Door

    “Called just after 8am for a broken spring and was at our home and had it fixed by 930am!!”

    Mentioned in 2 reviews

    Read more highlights

    Local Garage Doors - Trust Local Garage Doors for fast, reliable service and expert solutions!

    Local Garage Doors

    (350 reviews)

    Cheap internal garage door spring that the builder installed broke one evening and when contacted…read morelocal garage door and had Mario out there the next afternoon. Mario was super knowledgeable and explained everything to me. The company will price match any other licensed garage companies price and Mario had the job done in 30 minutes! My garage door is now operating smoothly and is much quieter. I would recommend this company based on my excellent experience!

    We paid roughly $4,000 for a new garage door and motor, including an upgraded insulated door that…read morewas supposed to improve efficiency. From day one, the installation was poorly done. There were large gaps along the sides of the door, making the insulation completely useless. Instead of fixing the tracks properly, the installer nailed 2x4s along the sides as a makeshift "solution." It looked unprofessional and should have been a red flag immediately. The person doing the install was clearly inexperienced and spent most of the time hitting the tracks to force them into place rather than recommending proper repairs or replacement. Fast forward three years, and now the tracks are failing--no surprise given the original workmanship. The company's solution? A new quote for $1,800 to replace the tracks they should have installed correctly in the first place. This feels like a scam company with untrained employees, charging premium prices for subpar work and then coming back years later to charge even more to fix their own mistakes. I would absolutely not recommend them to anyone looking for quality or long‑term reliability.

    Door Pros - New Garage doors

    Door Pros

    (236 reviews)

    Beau did a great job fixing my garage door. He arrived within the given time window, completed the…read morejob in a timely fashion, and was very knowledgeable. My garage door runs quieter and smoother than ever! Thanks Beau. The price they quoted me was more reasonable than some other companies I had reached out to. I would recommend this company.

    We were looking to install a glass patio enclosure with a glass roll up door and Door Pros was…read morerecommended to us. We made our first contact in mid February, and they immediately came out to see the project and take measurements. A proposal was finalized (with the correct measurements) in a week and we put down the deposit, with the balance due upon delivery. We were told it would take approximately 7 weeks, and were expecting delivery in mid April. We followed up mid April to confirm delivery, and that is when things went completely sour. The Project Manager, Karen, finally returned the call around 4/29, indicating 7 weeks was not a reasonable timeline to be quoted, and it would be another 6-7 weeks. The first week of May, we received a communication that the manufactuer told her to follow up in a few weeks as the plant was behind in production. Around mid May, I was told the order was in transit and would arrive in Sacramento for delivery approximately 6/5 with the balance due upon delivery. We were doing the install ourselves. When the delivery driver arrived, we were having some discussion about the delay in delivery, and he told us this was timely, as another customer has been waiting 11 months for their order. The panels arrived wrapped from the manufactuer, and we were doing the install ourselves. Mid June, I notified Karen that the panels were a half inch too big. The calculations / proposal was correct, but the product received was not. We provided photos that Door Pros sent to the manufactuer. Around 6/19 we were told manufacturing received the photos and was trying to determine the best solution. On 6/23 I was told it would be an additional 6-7 weeks for replacement of a section of the panels. This was not an option because it would visually change a uniform look and we were concerned because initial delivery was already several weeks late. We proposed to keep the panels as is, and reframe, with reimbursement of costs. On 6/23 we communicated a cost, and began to reframe. Late June, Door Pros responded that they felt this was the fault of the manufacturer, and were looking to them to reimburse costs for reframing. We expressed to them that we made the purchase through Door Pros, and we should not have to wait for their subcontractor to decide if and when they would reimburse . On 6/27 we were told the manufactuer woulc reimburse 50% of my costs, and we looked to Door Pros to reimburse the remaining. They would not. They continued to state it was not their error and they were not responsible for THEIR sub. From 6/18 to 7/19, we made 8 phone calls, 6 emails, and two texts to follow up. Karen said time after time she is waiting for a response from her manager Laura on the remaining 50% reimbursement. Finally on 7/31 we were told we would receive 100% from their manufacturer, and they were working on when we would receive a check. On 8/18, I followed up again on the reimbursement check, and heard nothing until 8/31 indicating there was still no update. Through the first half of September, we continued to call, day after day, leaving message after message. We attempted to elevate the issue to their owners, but Door Pros will not give you any information on the name or contact information of their leadership team. We had to come to Yelp just to find out who owns this company. We left message after message for him, and never received a call back from anyone. At this point the Karen simply said she was not involved in any of these discussions on reimbursement. The first week of September, we called day after day. We called again the morning of 9/21 and Laura was unavailable. Finally we said, what do we have to do to get a return phone call - post our experience on every social media outlet? We called back the afternoon of September 21, and our calls from two different phones went directly to voice mail during business hours. At this point we determined our phone numbers had been blocked from being answered, as we had called them time after time from those 2 numbers. Then within minutes, we receive a text stating that a check was sent out on 9/21. That was a lie, because the morning of 9/22 we received an email of a posted credit to the credit card used to make the purchase. We spent 7 months dealing with these people, so proceed with caution if you use them. They're very fast to make the sale and will bait you with a shortened timeline, but you will be chasing them for months on delivery, or if there are issues.

    Rouse Door - garage_door_services - Updated October 2026

    Loading...
    Loading...
    Loading...