Great job, very thorough and professional. Showed on time and kept me informed of the status of my…read morefurnace. Good price as well.

Randy came to our house twice and replaced parts. The last time he said he needed 2 people to bleed…read morethe lines for our furnace. He said he would be back the next week. No show. Called on our house phone and he answered and said he would be there and no show. We have tried to call and he doesn't answer the phone. Needless to say our furnance is still not working! Randy is a rip off. Do not trust him.

I had a New Electric Hot Water heater installed today. Dani and Justin were consummate…read moreprofessionals. When you call Empire plumbing you get a live person. You are told a time and date for an estimate. They stay in touch by text if there are changes. On the day they are to arrive they remind you of the appointment. They are clean and neat in their work and willing to answer all your questions. I cannot say enough good things about this company and their Technicians.

Has empire plumbing come out to install a kitchen faucet. They quoted me a "task based price" of…read more$462 in labor for what I expected was less than an hours work. They then tried to charge me a $100 "Diagnostic Fee" I subsequently contracted the work with Final Look Contracting. They did the work in 25 minutes and charged me $199. I had wanted to use a hometown company but their price was awful. Avoid them if you can.

We had a furnace that was over 20 years old. Appolo replaced it with a more efficient model that…read morequalified for a rebate from National Grid in a very timely manner. We were very impressed with customer service and installers.

The only positive thing I can say about my experience with Appolo Heating is they sent a service…read moreman out the same day. Three years ago i replaced my Carrier Air conditioner (which worked great for 25 years without repairs.) with a Lenox furnace and a 5 ton Lenox Central Air conditioner for $13,000. Two days ago, my Lenox Central Air stopped throwing cold air. I called Appolo, since I bought it from them, realizing it was under warranty for 5 years.I was told by the repairman that there was no coolant in the system and I would be charged to diagnose where the leak was. He informed me the pin hole was in the evaporator coil and would need to be replaced. I was told I had to pay for today's charge and would be notified with the total amount for repairs. My charge for the technician to come and diagnose the issue was around $500 (no repairs included).y I shared the price with some friends only to discover how ridiculous the price was. This company wanted to charge over $3000 in addition to repair my unit. The warranty did not cover any labor and would not cover the $3000 part because I did not have the annual cleaning. BEWARE of Appolo Heating. Their labor costs are insane and there isn't any support for the customer. I will NEVER do business with this company again nor will any of my friends and family. Jerry C.

We hired Muller's to do a sewer line inspection for a home we were purchasing. they did a good job…read moreand gave us the video. it was in a format that was not usable by anyone involved. however, the written report was fine for our purpose. The inspection revealed an improperly installed band that joined two different kinds of pipe. I requested a quote to do the repair as we needed to know right away for the home inspection if the cost would exceed $2,000. I was told by the inspector to contact the office directly for the quote. After 3 unreturned calls, I gave up and asked my realtor to give them a call. same result. No callback. she finally reached them but was never able to get a response. I cannot recommend this company. very poor treatment of a paying customer.

DO NOT USE THIS COMPANY---THE WORSE !!! they did a job for…read moreme that I now have to have completely redone- I have excessive floor rot from a slow leak that has to be repaired all because they did not do their job correctly . They told me you can't install a tub incorrectly!!! oh yes you can and they did . They didn't support the Fiberglas tub correctly and it cracked!!! They do not stand behind their horrible work and are flabbergasted when you tell them they did it incorrectly!!! please do yourself a favor and SKIP these horrible people.

We called Mr. Rooter when we were having a major drainage problem. John and his crew quickly…read moreaddressed the situation and explained what was necessary too correct the problem. Their expertise and dedication was superb and the blockage was solved efficiently and quickly. We are more than pleased with the results as well as the price. We highly recommend Mr. Rooter for any and all plumbing problems.

They came the next day to repair a problem we were having with a power flush toilet. Two…read moretechnicians arrived and dealt with the problem efficiently. It was a one man job than only took about 30 minutes. I'd give them 5 stars except for the price, which was not unreasonable for the time spent. I assume I was paying for both technicians when it was a job for only one. I will use this company again, though.

Monday Gas Hot…read moreWater Heater broke. Tank was leaking from bottom. It was 10 years old which is typical expectancy I learned. Front of tank had label from All Star, the company that installed it. 9:00 am I called and was told the company was now part of Reimer. A technician would come to assess tank. He would call first to arrange a time. 11:30 am Tech arrived and introduced himself. Nicholas said tank needed to be replaced. He presented options. We decided to replace it with same model. Nicholas said he would be back to install it this afternoon. 2:30-4:15 pm Nicholas returns and installs new unit. Wow! So pleased to have new rank installed on same day! The company prides itself on meeting customer needs and service. And they deliver! Excellent communications from Reimer staff throughout the day. Invoices which itemized work to be completed etc. were emailed before installation. Nicholas who did installation was excellent at explaining the initial problem, the options for replacement available, and progress during installation. He was courteous, experienced, knowledgeable, and an asset to the company. Based on our experience today, we highly recommend Reimer. Plus: There was no surcharge for using a credit card.

Patrick came today and did agreat job cleaning and inspecting our furnace. Will have him back every…read moretime.

Had a maintenance check done of A/C unit. Dale called ahead before arriving. Arrived as planned…read more Cleaned out unit & changed filter. Checked indoor & outdoor components. Very pleasant & knowledgeable. Answered my questions. Great experience.

My tenant called them while I was in the hospital, trying to be proactive for a clogged garbage…read moredisposal. My tenant then approved them to clean our garbage disposal. They charged us $383 for a cleaning. This was done without my knowledge or I would have told them where to go. That price is disgusting and they should be ashamed to do business like that. Fool me once. We will never hire them again and I will tell everyone I know to call literally anyone else before them. If they were the last business on earth and my heat went out, I guess I would freeze. Do better.

Sewer in our Albany house backed up late on a Sunday night, we were able to reach him on the phone…read moreand he promised to be by the next morning (we couldn't reach any other plumbers despite claims that they were 24/7). He was here first thing in the morning (texting us to update his status), he diagnosed the problem in a few minutes then was able to use a few simple tools to get the system running again. His price was extremely reasonable and we were very pleased with his work. We'll definitely be using him again if we have further problems.

Was in a pinch and needed a plumber ASAP. Called Lew and he showed up the next morning at my…read moremother's house to help out w/ a clogged drain. He was prompt and professional. I would definitely use him again.

I had a plumbing problem and Wayne's Plumbing Service came out to my house and assessed the…read moresituation. Not only assessed the situation, they went above and beyond to contact the town of Bethlehem where I live, to resolve the water issue and thanks to Wayne's Plumbing Service, my issue was resolved and saved me thousands of dollars and time. I would recommend this company to any family, friends, or consumers out there that are having plumbing issues. This is a company that I will be calling back again incase anything else may go wrong. Thank you again to Wayne's company, I appreciate your time and effort that it took to solve my plumbing issues. Wish you the best! Thank you, Norman Young

These "professionals" TRIED to pull one over on my parents. They're in their 70s and need a little…read morehelp doing some things they can't do as efficiently. They called this place and they totally wanted to overcharge, like BIG TIME! It was criminal. Thankfully, my Dad is cantankerous, pretty wise to bullshit and not shy calling it out. Well, he sent these robbers packing.