Sarah from St. Andrew's was very efficient in her questions about my problem with my water heater…read moreand scheduled me in within less than 24 hours of my call I consider that a huge value within a company.

From the owner: St. Andrews Heating & Cooling provides residential and commercial HVAC services in Fulton County,…read moreNY, and the surrounding areas.

After trying 2 local companies, someone referred me to Galway Co-op. I've been with them for over…read more7 years and have referred 11 of my friends and clients who have been nothing but thrilled over the prices and reliability of our propane.

The owner of the co op is the rudest person. It was never communicated to members that the option…read moreto renew with a card is no longer available, when voicing my opinion simply that it was super inconvenient and I was thinking about not renewing because of it, the owner became angry and rude for no reason and let me know I was no longer going to be a member anyway, for having an opinion. After CLEARLY stating it was the opinion of other customers that made them do away with the card option. There are many other propane carriers with cheaper prices than you get with the co-op that I will happily be changing to, as the owner then state enjoy paying Ferrell propanes high prices, he apparently only backs his partnership when you're part of the co-op, which I reported to Ferrell and advised it was due to them, that I was cancelling. The owner let me know others would find my bad review comical. If you want to pay a yearly membership fee, get spammed with emails that you haven't paid when you did, deal with a rude business owner, pay mediocre pricing, and risk having your membership taken away for having an opinion, join the co-op, seems he even takes membership away if people comment on Facebook and hurt his feelings. Owners sensitive, short fuse, and all around terrible at doing business with.

I set up a 10:00 -11:00 am appointment to have an estimate for generator, gas water heater,…read morefireplace and water tank installed. My time does not matter since time is not valuable and waiting for an appointment seems to be the model that lazy companies use to avoiding good customer service. I got up early and prepared for the estimate. 11:30 am rolled around and no one came so I called the company. It was a cluster. So, I cancelled the current appoint and the next appointment the following day. Wow! can you imagine needing gas in the heart of winter and freezing to death while waiting for the truck to come? The only thing you could do to survive is start burning the furniture, hook up the barbeque pit or not use Long Energy in the first place. I will go with the last option. It is a long shot, but I think I am right.

Do not use Long energy for fuel purchase or furnace service. we have used this company for our…read morefurnace maintenance and propane supply, but recently purchased our propane from another vendor. Tonight our furnace stopped working and we called Long Energy for emergency service, after looking up our address the extremely rude woman handling our service call stated that since we purchased fuel with another company they "wouldn't touch our furnace for any reason", leaving us in the cold and searching for another service. After serving 22 years in the Marines, I would say that I am disgusted by this company and their lack of ethics and pride in serving their community. If they were to go out of business tomorrow it wouldn't be soon enough.

I wouldn't do business with this company if someone else paid for the work. This woman forgets…read moreshe is driving around town in a VW Jetta with the company logo on her car advertising the business. On the road she is rude, impatient and blatantly disobeys traffic laws. Do you really trust doing business with someone like this? Not me.........

Thank You for installing my new Furnace From RAL supply.Great job and well worth the money I Paid…read moreyou........Mr. John Klimas Glens Falls NY.

I have used the services of Efficient Heating and Cooling on 2 occasions so far for different…read moreissues. I was very impressed with their timely service, efficiency, knowledge and fair pricing. They will definitely be receiving my business in the future, and I highly recommend them.

Patrick St. Pierre of Efficient Heating & Cooling Services  contracted with us early December 2016…read moreto 1. Remove broken basement floor and replace with 3" of new concrete.Includes removal of all debris.2. Repair Basement wall on right front of house.Remove or secure wall and replace what is needed3. Replace all plumbing drains and water supply with PVC and Pex.Install 4' main drain line from inside of building extended out the roofConnect to 3.5 bathrooms, (1 Full) Basement, (1 half) First Floor, (1 Full) Second Floor, (1 Full) Third Floor Master4. Install Radon system.5. Install Radiant heating throughout house with new 2 Navien Combi boilers. 6 zones Basement, First Floor, Second Floor, Third Floor, Master bed and Bath, Guest room6. Install 5 ton central AC for first and second floors and 1.5 ton ac for 3rd floor We paid him over 84% of his total bill ahead of time and we are stuck having to pay others to do what he contracted to do. Not a single job has been completed. He did remove a lot of the basement floor. He did remove the old radiators, but left the pipes sticking out of the floors. We have one Navian heating system, instead of the two promised, installed for all rooms but the primary kitchen. We do have AC for the third floor with a dripping condensation drain going into a vent pipe that is not supposed to be open plus condensation dripping from a ceiling ventilation duct. We learned he was not a licensed plumber so plumbing installation was halted by the City Inspector; hence we have one small bathroom sink, a dripping tub, and one toilet. That is about all he has done. To top it off he has not shown up for over three weeks nor returned our text for two weeks. So we are taking matters into our own hands and (1) finding a licensed plumber to make our house functional.(2) Another heating/AC company to finish the work he started.(3) And, as you know, LM Masons to repair our basement. Lesson learned! Don't trust someone over the Internet. Though, apparently he has neglected to perform work in a timely manner for people that live here too. Sigh... it is such a shame. He is a caring father who has very poor work ethics.

Kevin was very professional and did a very neat job on replacing a broken valve at a reasonable…read moreprice.

Kevin is a great guy, does good work and gives you better prices than anyone else…read more What more can you ask for?

Recently had a furnace installed and am happy with the work! I believe the guys name was Noah and…read morehe was great. Personable and knowledgeable! Good job Grasshopper!

I've had a previous experience with Grasshopper Heating & Cooling, as they did install a hot water…read moreheater for us in the past at our old home. We were very satisfied with both the quality of the product and their workmanship, which is why we reached out to them again. This time, however, the experience fell short. We scheduled an appointment for a representative to come out and provide an estimate for a furnace (and potentially a full HVAC system, including central air and a hot water heater). The technician came to our home and gave us only a verbal quote--nothing in writing. As most homeowners know, it would be unwise to move forward without a written estimate, especially when comparing multiple companies. We specifically needed a written estimate as part of a real estate transaction that had already encountered complications. After the appointment, I followed up and spoke with our service contact, Joe B., who assured me he would email the estimate. Unfortunately, we never received anything, and because of the lack of follow-through and documentation, they unfortunately missed the mark this time. As a result, we've decided to move forward with another plumbing and heating company for this project. It's disappointing, especially given our positive experience in the past, but communication and proper documentation are essential, and this time it just didn't happen.