my last two visits have not been a good experience. I get to my appointments and I end up waiting…read moreabout two hours easily to get back home. I end up leaving an appointment at about 1:30 PM and getting home after 5:00 P. Let's see how this goes today. September 18th,2026. I called three times before I got through on the phon. It's 2:38PM right now.

They are usually good. But lately they don't pick you up. They kick you off mas and don't call you…read more So I don't recommend using them.

one star is to much. I missed my cardiology appointment. The attitude of the driver (AL) was…read morehorrible. The business card he handed me as soon as I sat in the car was nothing like the vehicle he picked me up in. Very unprofessional will not refer this company to anyone.

From the owner: Providing top quality taxi and medicab transportation service to Schenectady, Rotterdam and the…read moresurrounding areas.

Excellent service. Dependable and friendly. Highly recommended! If you need a ride, look to King's…read morefor your drive.

I love Kings Transportation, down to the owner the drivers, the dispatcher, they are on time and…read moreif their stuck in traffic they do call and let you know. They have commitment, compassion, all their vibes are the best. When their driving they talk with you with respect and they are very responsible, I will always give them 20 stars they are the best that I have driven with. Thank you Kings Transportation I miss you all

I used this service to travel to a doctors appointment today. The car arrived on time and was clean…read moreand comfortable. The driver was pleasant and operated the vehicle safely. My appointment ran longer than expected and she didn't complain even though she had other trips scheduled. When I arrived home, I realized that I had left my phone in the car. When I contacted the company they immediately contacted the driver and my phone was found and was notified within minutes that the driver would deliver the phone to me. This is a professional well run service.

From the owner: WE Offer Non Emergency Medical Transportation services.read more

if I can no star review they dropped my 2 month old on his head and they didn't try to work with me…read moreso I went to seek help else where but I don't recommend you trusting them with your baby or child don't let them lift them or hold them they are very unqualified to take care they need more experience

My daughter was transported on 9/19 a Tuesday from Albany med peds to four winds Saratoga. Her…read morebelongings where never handed to the check in at four winds. I called several times and was told they gave it to four winds. Four winds said the nurse cheks in all her belongings and her bag from the hospital was not an item check in. It was basically never given. Mohawk ambulance said they handed it in at check in. Someone who was on the ambulance stold her nike hoodie, black leggings and nike socks. I am very upset as they was her brand new school hoodie ans was expensive. I was told there's nothing they could do for me. THEIFS!! Do not recommend.

My name is Kimberly Murray and I just started recently getting rides to St Peters through action I…read morewas diagnosed with cancer and they're always polite they might run late but that's because I'm not the only client you know s*** happens it's traffic you know a lot of things it's always clean polite in the dispatcher she's amazing and this everybody I dealt with within the last month are amazing and they care about your needs

I have been riding with action transportation for a little while now, and I have had bad…read moreexperiences with this company, and today I am extremely disappointed in them, and how they lied to me, and said the driver called me when he arrived, and the lady who answers the phones said that she called me, and left me a voicemail, and I know that's not true, because I would have definitely received my voicemail, I had a back procedure last week, and had a device in my back, I had a spinal cord stimulator trial, and it was important for me to get to my doctor's appointment today, well they don't have to worry about me, because I'm never riding with action transportation again, you can't play with people's health like that.

I'm new, or was, to all of this. I've fought a power wheelchair for years but on my last fall I…read moreknew it was time. My Primary insurance is Medicare and all in all the procedure was actually better than I thought it was going to be. After all the paper work, phone calls, Doctors approval, a therapist's evaluation, measuring for the chair and getting all the features necessary for my particular needs it was just sit back and wait. Also new to me was the procedure to get a medical transportation company. I thought a quick glance on Google looking for an agency that would accept governmental payment and a few reviews would give me the chance to pick the best. So I call what I thought was the best agency and gave them a call. Ahhh "hold your horses" Anthony, the company rep, said. He explained the procedure which meant gettin more government approval. Once the approval is given you then can pick your medical transportation and make them your permanent transport agency. So who did I choose? SAVE CARE MOBILITY At first picking out any agency is sort of tricky. You have to find a transport agency to call. Then you have to trust that agency enough to tell the agency who approves your ride that you want to make the agency your permanent transport agency. When I called back Anthony at Safe care to let him know the agency who approves the transport ride had already contacted them. A bit of a procedure but a necessary one. Safe care scheduled my first ride and explained the procedure. The day of the pick up came and when I looked out of my window there was the van. I had the help of my aide which made getting ready easier and I started my first ride in my wheel chair outside the home. I was greeted by a young guy in a very clean uniform named Gerard. He was very polite and even assisted me with getting on the lift ramp. So he started to get me all settled in and informed me that there were no, I think I'm right here, wheelchair locks. Something needed so I wouldn't roll over the van. Gerard finally worked out a solution and we were on our way. The ride was only a couple of minutes down the road and we arrived early. Safe Care wanted to be early so the next time to that location would be all figured out. Luckily my doctor was able to see me early due to a cancellation. The doctor visit was much longer than the ride to them. After the nurse evaluation, the doctor's evaluation and the blood work which took just about an hour, we headed outside. I forgot to ask if the ride home was included. Boy was I relieved to see the Safe Care van pull out of a parking lane and pull right up to where we were standing. Again Gerard jumped out and helped get me on the lift. You see, the power chair was all new to me and having Parkinson's tremors I was all over the place. The chair has a special stabilator in the controls but it has to get use to you just like you getting use to the chair. Think of Cortana or SERI getting use to your voice. The ride home was just as much fun. Gerard gave a great review on how any future transport requests would be handled. I suggest you call early. They made an effort to fit me in their schedule which worked only because Anthony made the effort to get me the ride. I know now Safe Care Mobility will get a transport request as soon as I get a doctors appointment. Safe Care made a great impression on me. I'm glad and thankful to all the staff who worked with me to make a pretty nerve wracking experience much less complicated. If there were a way of giving Safe Care Mobility ten gold stars I would. Thanks Anthony Thanks Gerard So to wrap things up. I would strongly recommend Safe Care Mobility to anyone needing medical transport. I only wish they were available for non medical needs. I'm sure they are but The fees would be out of pocket.

Too bad I can't leave leave zero stars. Where do I begin. We used this company to transport my…read moremother from the hospital to her rehab facility. I was told a pick up time if 2:30pm. They arrived at 2:00pm... at this time I was downstairs getting stuff from my sister to dress my mom with. When I arrived on the unit, she was already gone. Luckily when I rushed down stairs they had just closed the door. I knocked on the door and this is why the problems started .... The drivers let me on the ambulance... this is nice but in times of COVID-19, This is dangerous. I can't believe a company lets people on their ambulances without checking for their COVID-19 status. Not only did they let me on the ambulance, they also drove me to my car to get some items for my mom. My mother was a missionary and goes every where with her Bible period. Fast forward almost a week , when we drop off new items to the rehab and ask for her dirty laundry, they state my mother has no belongings. None of the stuff I left with my mother in the ambulance made it with her. I get a phone call from the manager and owner and first thing they leave on my voicemail is all defensive talk... they have statements from drivers ect... I couldn't bear to listen to it. When I called them , they were so worried about covering for their employees, never once did they do an audit of where there employees actually went that day. They were rude and heartless. They have no idea or control over their employees. IT is not about the brand new clothing and toiletries that I'm really upset about. It's my mothers bible that she's had for over 40 years. All the notes and sentimental value. She has dementia and her bible is piece of the old her. All the material stuff can be replaced. If you love your loved one, please do right by them and choose another company. Please protect your loved ones. It's not worth risking them getting COVID-19 from practices against the CDC guidelines or them having their belongings "missing".

I needed a ride to the Catskills from Albany Airport. I work for an HBCU, and am a fervent…read morebeliever in the Black Lives Matter movement. I searched for a Black owned company and found Tech Valley. It was a 1 person ride. On the way, the driver wasn't confident about where we were headed so she brought a passenger and located it perfectly. The driver for the trip back to the airport was great company, we talked the whole trip making it seem much shorter. I selected the perfect company for my needs. Thank you!

Not only did they inform me by email, 3 days before my daughter's wedding that they were no longer…read morein the charter bus business, offering no solution, they never refunded me my $800+ deposit! This had caused a lot of stress and aggravation between my daughter and I, worrying about getting 100 guest to the wedding venue, luckily we were able to scramble and get small party buses, sprinters, and a charter bus from out of town, you can only imagine the extra expenses it cost me! I waited a year in good faith for a refund, my next step is traveling upstate to court, another inconvenience and expense! I can't understand why I'm just not refunded my money! Shame on you Trent Griffan-Braaf, whom I sent a copy of the receipt and contract that you requested!