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Rotterdam Emergency Medical Services

1.0 (1 review)

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9 months ago

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Action Transportation

Action Transportation

1.6(17 reviews)
9.9 mi

Great company I've been with them several years I plan on staying with them I recommend them to…read moreanyone that needs transportation dispatchers and drivers are great

Action transportation is the worst it's like the dirt underneath the barrel You would never get…read morepicked up on time I've never had a transportation service ever not pick me up for the most important appointments of my life action sucks they're not considerate of other people's health They don't care they don't call you to let you know that on their way and the drivers are the worst They drive like they are driving a race car They play loud music like they are using their own personal cars The drivers use GPS and they still don't get to your house on time and when you call dispatcher she acts like she's concerned oh my God I'm going to see where your ride is at and what they do they switch you to another dispatcher instead of fixing the damn problem I do not ever recommend action transportation to anyone don't do it find another transportation to take you to your importance appointments action transportation does not care about no one else but themselves this has been my worst experience with these people I was outside since 8:30 a.m. waiting for them And they kept telling me the driver is coming The driver is near I called the fourth time That's when she tells me that they're running 10 minutes late with all their pickups why did you not communicate with your patience common sense then the driver that was supposed to pick me up canceled so they say and my pickup was given to another young lady who continuously kept lying telling me that she was on her way why lie if you can't make it just say that but don't lie and tell me you're down the block or you're turning the block or you're coming in 1 minute why lie people like these drivers and this company are not trustworthy they're horrible and that's sad because people need to get to their appointments on time where is the consideration so for people who have missed out on their appointments complain to MAS and get this service this business shut down this is unacceptable for everyone who has missed an important appointment to doctors to anywhere they had to go Don't ever use this action transportation they're horrible horrible people horrible drivers no respect for anyone's health.

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Action Transportation
Action Transportation
Action Transportation

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Safe Care Mobility Services - We provide stretcher service, using up to two people, if required.

Safe Care Mobility Services

3.4(5 reviews)
12.3 mi

Too bad I can't leave leave zero stars. Where do I begin. We used this company to transport my…read moremother from the hospital to her rehab facility. I was told a pick up time if 2:30pm. They arrived at 2:00pm... at this time I was downstairs getting stuff from my sister to dress my mom with. When I arrived on the unit, she was already gone. Luckily when I rushed down stairs they had just closed the door. I knocked on the door and this is why the problems started .... The drivers let me on the ambulance... this is nice but in times of COVID-19, This is dangerous. I can't believe a company lets people on their ambulances without checking for their COVID-19 status. Not only did they let me on the ambulance, they also drove me to my car to get some items for my mom. My mother was a missionary and goes every where with her Bible period. Fast forward almost a week , when we drop off new items to the rehab and ask for her dirty laundry, they state my mother has no belongings. None of the stuff I left with my mother in the ambulance made it with her. I get a phone call from the manager and owner and first thing they leave on my voicemail is all defensive talk... they have statements from drivers ect... I couldn't bear to listen to it. When I called them , they were so worried about covering for their employees, never once did they do an audit of where there employees actually went that day. They were rude and heartless. They have no idea or control over their employees. IT is not about the brand new clothing and toiletries that I'm really upset about. It's my mothers bible that she's had for over 40 years. All the notes and sentimental value. She has dementia and her bible is piece of the old her. All the material stuff can be replaced. If you love your loved one, please do right by them and choose another company. Please protect your loved ones. It's not worth risking them getting COVID-19 from practices against the CDC guidelines or them having their belongings "missing".

Had the pleasure of using this company just last month and am going to use them in the future…read more They are professional, courteous, kind to the patient being transported. They are CAREFUL drivers, such a pleasure to have them transport our family member. In my opinion, this company is the best to use in the Capital District. In addition, the cost was less than any other company. The transport vehicles are clean and quiet. Thanks Safe Care for providing a positive and pleasant experience!!

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Safe Care Mobility Services - We use the newest available vehicles, which are professionally cleaned and maintained in our garage by dedicated mechanics and cleaners.

We use the newest available vehicles, which are professionally cleaned and maintained in our garage by dedicated mechanics and cleaners.

Safe Care Mobility Services - Our vans are fully equipped with the latest, state-of-the-art wheelchair lifts and trained operators.

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Our vans are fully equipped with the latest, state-of-the-art wheelchair lifts and trained operators.

Rotterdam Emergency Medical Services - medicaltransportation - Updated May 2026

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