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    Roto-Rooter Plumbing & Drain Services

    2.5 (37 reviews)
    Open Open 24 hours

    Services - Roto-Rooter Plumbing & Drain Services

    Bathtub installation

    Bathtub repair

    Biohazard cleanup

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    Damage restoration

    Drain installation

    Drain repair

    Faucet installation

    Faucet repair

    Garbage disposal installation

    Garbage disposal repair

    Gas line installation

    Gas line repair

    Hot water recirculation pump installation

    Hot water recirculation pump repair

    Plumbing inspection

    Plumbing installation or replacement

    Plumbing repair

    Sewer installation

    Sewer repair

    Shower installation

    Shower repair

    Sink installation

    Sink repair

    Sump pump installation

    Sump pump repair

    Toilet installation

    Toilet repair

    Water heater installation

    Water heater repair

    Water pipe installation

    Water pipe repair

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    Recommended Reviews - Roto-Rooter Plumbing & Drain Services

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    Review Highlights - Roto-Rooter Plumbing & Drain Services

    The guy who came to the rescue was from this Roto-Rooter, James Howl, and he did a great job.

    Mentioned in 7 reviews

    Read more highlights

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    Thomson Industries - Flared connections in the lines from the access panel

    Thomson Industries

    (15 reviews)

    Believe YELP here. Everything is true, this is an incompetent company with poor structure and…read morequestionable practices. You have been warned! Yes, they will say all the right things when you want something installed, and they might even install it as per their quote. But this company has been purchased by larger conglomerate several times and it is pretty clear that they are about making money and putting the customer second. The latest and final straw was when I had a technician come to assess a condenser pump on a daikon ductless system... Without doing any proper assessment or checking any typical aspects of the system he deemed that the pump had to be replaced... Apparently the condenser pump is not part of the "all parts warranty" either, yah! I decided to get a second opinion. So I called Pioneer plumbing and services who came immediately the next day, actually took the time to assess and deemed that all they needed to do was clean out some algae from the pump area. So in the end the pump was NOT broken After going back and forth with Thompson they did refund me, but please be warned!

    Thomson Industries installed our Daikin furnace and air conditioner in 2018, we chose them for…read moretheir good reviews. In April the crew showed up to install everything, when finished they set up the thermostat and left, it was cool enough to require heating which was good as I could check how well it worked. After a few days of running the furnace I went around to check that everything was working OK, I found that there was water leaking from the furnace drain pipes onto the crawl space floor, the joints were not glued properly, I also had to pick up lots of sheet metal screws all over the crawlspace floor from them doing the duct work so I had to call them back twice to fix the leaks, at this point I gave up on them and fixed it myself, this time it was job done. I was also having a problem with the thermostat, it was set for 20 degrees, the furnace would not stop running until it reached 21-22 degrees, so I called them, they came and checked it and told me it was now fixed, the next day the heater did the same thing, I called them, they came and replaced the thermostat, said it was now fixed, the next day the heater did the same thing, like before I looked into it myself and found that there was a big hole in the drywall behind the thermostat which was located above a cold air return, when the furnace was running the cold air return would pull air from the hole in the wall and cause the thermostat to read a lower temp, I sealed the hole, and again job done. On October 30 2024 we were having issues with the furnace using 50% more gas than other homes in our area (according to Fortisbc.com), we were told by Thomson that it needed a new valve and we could not run the furnace as it was not safe and the gas to it was shut off on November 26 , we made many phone calls to them to have this fixed under the 12 year Daikin warranty but were ghosted, after 7 weeks with no heat in Nov. Dec. and part of Jan, I gave up on them and looked for another company. We found Bakerview, who came and checked the furnace and found that the heat exchanger was plugged caused by the furnace drain not being installed correctly and the heat exchanger and inducer motor needed to be replaced, They replaced the whole furnace under the Daikin warranty, we now have heat. Using Thomson heating and cooling was a very bad decision on my part. My advice to anyone thinking of having work done to their furnace, "stay away from THOMSON" if I could give - stars I would.

    Roto-Rooter Plumbing & Drain Services - plumbing - Updated May 2026

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